BCBSM

The #BCBSMFoundation is now accepting applications for its 2026 Improving Health Literacy of Michigan Residents grant program. Eligible orgs may apply for up to $75K over 24 months to support #HealthLiteracy programs and research. More details. ⬇️ #MichiganGrants miblues.co/4uuWNKp

@bethanne2445 Hi Beth, we are sorry to hear about your grandfather's situation. Could you please send us a DM with his member information and a callback number so we can have a representative look into this? - SR

@BCBSM deny coverage for grandpas PT so he has to pay for 3 weeks out of pocket, then raise his premium by 20%? How do you sleep at night? Coiled and with your head tucked in like most snakes would be my guess

@papitonz @AmbetterHealth Hello! To better assist you, could you please send us a private message with your member ID and a valid callback number? This information will help us connect you with a representative who can provide further assistance. -OF

It is so frustrating being told by both @AmbetterHealth and @BCBSM claims department to “Bill the primary insurer”. Do insurance companies not communicate with ones other?

@treasad426 Hello, we apologize for the delayed reply. Our pharmacy team would like to look into this issue. Could you please send us a private message with your name, member ID, plan type, and a good callback number so we can connect you to the right representative? - SR

@BCBSM would be nice if when a drug like briviact goes generic that you would pay for name brand until your contracted pharmacies could get it from suppliers. Instead you will cause individuals with seizures to end up in the hospital due to withdrawal

@reagan32 Hello! We apologize for the trouble you are having accessing our site and app. Please contact our Web Support team at 1-888-417-3479, a member of the team can help. – OF

@BCBSM I’m a new customer and trying to find in-network care. Both the app and the website say “We skipped a beat. There was an error processing your request” every time I search for a doctor. I’ve tried simple searches like Medical Facilites -> Hospitals and get the same error.

@mattzilla432 Hi Matt. The best way to get information about your coverage is to call the number on the back of your card. A representative will be able to assist you further. -OF

So you’re telling me @BCBSM isn’t covering flu and Covid swabs anymore! What a joke

We’re sorry to hear about this situation and want to help. Please have the member call the number on the back of their card, or send us a private message with their name, member ID, plan type, and a callback number so we can connect them with the right representative. Thank you. - EF

Hey @BCBSM Please reinstate my disabled godson's insurance — You have your money!! He can't do ABA, he had to cancel an EEG for his epilepsy, and god help him if he gets sick and has to go to the ER again. His parents are under-employed & absolutely cannot afford this

@SunSchoolBilly This is not accurate. We are negotiating payment terms that are affordable – and Michigan Medicine’s demand for a 44 percent increase is not affordable – especially for the highest paid system in the state. More info: miblues.co/4r7tn37

@BCBSM You guys suck. You're idea of a fair solution is to pay Michigan Medicine 30% less on reimbursements than you did last year.

Michigan Medicine has chosen to leave BCBSM’s network in Southeast Michigan effective July 1, 2026. We’re working toward a fair solution that supports patients and protects employers. miblues.co/40PR6tD

We share your concern. It’s Michigan Medicine’s decision to close its doors to our members. We are negotiating payment terms that are affordable – and Michigan Medicine’s demand for a 44 percent increase is not affordable – especially for the highest paid system in the state. More info: miblues.co/4r7tn37

@BCBSM yeah so if you guys drop u of m because you’re greedy and corrupt i will be fighting you tooth and nail for coverage here. this is the only hospital i can receive the care i need in. you are evil people.

We share your concern. It’s Michigan Medicine’s decision to close its doors to our members. We are negotiating payment terms that are affordable – and Michigan Medicine’s demand for a 44 percent increase is not affordable – especially for the highest paid system in the state. For full details: miblues.co/4r7tn37

Hey @BCBSM it’s absolutely BULLSHIT that you will no longer cover Michigan Medicine. FIX THIS!

Congratulations to both Blue Cross teams at the @CMUniversity ERPsim competition! We’re excited to share that both teams are moving on to round four. Thank you to our Blue Cross mentors for supporting and guiding the students throughout the competition. Mentor Steve Burke shared, “We’re in a solid spot — sticking to our strategy is key.” Both teams are heading into round four with focus and determination. #ERPsim #FireUpChips #SAP

@lmnop88 @OptumRx Hello! We apologize for any frustration caused. Please send us a private message with your name, member ID, plan type, and a good callback number so we can connect you with the right representative. Thank you, OF.

@OptumRx @BCBSM rcv'd alert, opened, no alert, none online either. Called, no help. I'd like the prior authorization criteria. This whole processes is causing stress & stress is not good for my or anyone else's health. Never any answers, and the info is different per agent. Help!

If you want to go fast, go alone. If you want to go far, go together. @umichwbball | @bcbsm

Hi Ashley, we apologize for the inconvenience you’ve experienced with our call center. Please send us a private message with your membership type, member ID, a brief summary of your concern, and a preferred callback number. This will help us connect you with the appropriate representative to assist you further. —OF

I have literally called @BCBSM THREE times regarding fraudulent claims and all I get is “we’ll fix it” but they still let it happen Absolute waste of time and waste of a company

@jaxnive Hello! We apologize for the issues you've experienced and want to help. Please send us a direct message with your membership type, member ID, a brief summary of your concern, and a good callback number. This will help us connect you with the right representative. Thank you, OF.

@BCBSM really cool that we pay you $600 a month, then you suddenly drop supplying meds because they're not in your network? What is your problem? This has happened 3 times in the past year..... Really don't want my spouse to die.

@lissainthezone Hi! If you are a Blue Cross Blue Shield of Michigan member, please send us a private message with your name, member ID, and a good callback number. This will help us connect you with the right representative to assist you further. Thank you, OF

@spartywrx Hi! If you are a Blue Cross Blue Shield of Michigan member, please send us a private message with your name, member ID, and a good callback number. This will help us connect you with the right representative to assist you further. Thank you, OF

Total hip is scheduled next week Just got asked by a Peer to Peer for the Kellgren Lawrence scale for the patient’s hip arthritis. A board certified orthopedic surgeon I might add. I informed him that grade 3 Tönnis is the most severe hip grading of arthritis and that the KL score is only used for knees. Case was still denied. 🤷‍♂️😐 @BCBSM seems to employ morons. @ABOSortho certification doesn’t mean much.

We mourn the passing of former BCBSM President and CEO Richard E. (Dick) Whitmer. His leadership helped guide our company through a critical time and ensured access to health coverage for millions of people across Michigan. Read our full statement: miblues.co/3NReeoq

Hello. We're sorry to hear about the inconvenience you've experienced. To better assist you, could you please send us a private message with your previous member ID and a valid callback number? This information will help us connect you with a representative who can provide further assistance. -OF

@BCBSM canceled policy and trying to get a refund. When I call I’m on hold forever! How do I get this resolved?