BCBSM

@mattzilla432 Hi Matt. The best way to get information about your coverage is to call the number on the back of your card. A representative will be able to assist you further. -OF

So you’re telling me @BCBSM isn’t covering flu and Covid swabs anymore! What a joke

We’re sorry to hear about this situation and want to help. Please have the member call the number on the back of their card, or send us a private message with their name, member ID, plan type, and a callback number so we can connect them with the right representative. Thank you. - EF

Hey @BCBSM Please reinstate my disabled godson's insurance — You have your money!! He can't do ABA, he had to cancel an EEG for his epilepsy, and god help him if he gets sick and has to go to the ER again. His parents are under-employed & absolutely cannot afford this

@SunSchoolBilly This is not accurate. We are negotiating payment terms that are affordable – and Michigan Medicine’s demand for a 44 percent increase is not affordable – especially for the highest paid system in the state. More info: miblues.co/4r7tn37

@BCBSM You guys suck. You're idea of a fair solution is to pay Michigan Medicine 30% less on reimbursements than you did last year.

Michigan Medicine has chosen to leave BCBSM’s network in Southeast Michigan effective July 1, 2026. We’re working toward a fair solution that supports patients and protects employers. miblues.co/40PR6tD

We share your concern. It’s Michigan Medicine’s decision to close its doors to our members. We are negotiating payment terms that are affordable – and Michigan Medicine’s demand for a 44 percent increase is not affordable – especially for the highest paid system in the state. More info: miblues.co/4r7tn37

@BCBSM yeah so if you guys drop u of m because you’re greedy and corrupt i will be fighting you tooth and nail for coverage here. this is the only hospital i can receive the care i need in. you are evil people.

We share your concern. It’s Michigan Medicine’s decision to close its doors to our members. We are negotiating payment terms that are affordable – and Michigan Medicine’s demand for a 44 percent increase is not affordable – especially for the highest paid system in the state. For full details: miblues.co/4r7tn37

Hey @BCBSM it’s absolutely BULLSHIT that you will no longer cover Michigan Medicine. FIX THIS!

Congratulations to both Blue Cross teams at the @CMUniversity ERPsim competition! We’re excited to share that both teams are moving on to round four. Thank you to our Blue Cross mentors for supporting and guiding the students throughout the competition. Mentor Steve Burke shared, “We’re in a solid spot — sticking to our strategy is key.” Both teams are heading into round four with focus and determination. #ERPsim #FireUpChips #SAP

@lmnop88 @OptumRx Hello! We apologize for any frustration caused. Please send us a private message with your name, member ID, plan type, and a good callback number so we can connect you with the right representative. Thank you, OF.

@OptumRx @BCBSM rcv'd alert, opened, no alert, none online either. Called, no help. I'd like the prior authorization criteria. This whole processes is causing stress & stress is not good for my or anyone else's health. Never any answers, and the info is different per agent. Help!

If you want to go fast, go alone. If you want to go far, go together. @umichwbball | @bcbsm

Hi Ashley, we apologize for the inconvenience you’ve experienced with our call center. Please send us a private message with your membership type, member ID, a brief summary of your concern, and a preferred callback number. This will help us connect you with the appropriate representative to assist you further. —OF

I have literally called @BCBSM THREE times regarding fraudulent claims and all I get is “we’ll fix it” but they still let it happen Absolute waste of time and waste of a company

@jaxnive Hello! We apologize for the issues you've experienced and want to help. Please send us a direct message with your membership type, member ID, a brief summary of your concern, and a good callback number. This will help us connect you with the right representative. Thank you, OF.

@BCBSM really cool that we pay you $600 a month, then you suddenly drop supplying meds because they're not in your network? What is your problem? This has happened 3 times in the past year..... Really don't want my spouse to die.

@lissainthezone Hi! If you are a Blue Cross Blue Shield of Michigan member, please send us a private message with your name, member ID, and a good callback number. This will help us connect you with the right representative to assist you further. Thank you, OF

@spartywrx Hi! If you are a Blue Cross Blue Shield of Michigan member, please send us a private message with your name, member ID, and a good callback number. This will help us connect you with the right representative to assist you further. Thank you, OF

Total hip is scheduled next week Just got asked by a Peer to Peer for the Kellgren Lawrence scale for the patient’s hip arthritis. A board certified orthopedic surgeon I might add. I informed him that grade 3 Tönnis is the most severe hip grading of arthritis and that the KL score is only used for knees. Case was still denied. 🤷‍♂️😐 @BCBSM seems to employ morons. @ABOSortho certification doesn’t mean much.

We mourn the passing of former BCBSM President and CEO Richard E. (Dick) Whitmer. His leadership helped guide our company through a critical time and ensured access to health coverage for millions of people across Michigan. Read our full statement: miblues.co/3NReeoq

Hello. We're sorry to hear about the inconvenience you've experienced. To better assist you, could you please send us a private message with your previous member ID and a valid callback number? This information will help us connect you with a representative who can provide further assistance. -OF

@BCBSM canceled policy and trying to get a refund. When I call I’m on hold forever! How do I get this resolved?

@Boppie477238 We'd like to look into this issue for you. Please DM us your name as it appears on your member card, your subscriber ID, plan type and a callback number. We'll share this information with our representatives for review and follow-up. - EF

@BCBSM is putting my health at risk by denying to pay for a colonoscopy of medical necessity. Dysplasia is a medical necessity, yet they are playing games and saying it's about a coding issue, and now are charging me $12,000+ for a procedure they have previously covered.

@VillageHealth1 We’d like to help resolve this. Please send us a DM with the full provider name, NPI, address, phone number and office contact name. We’ll share this with our directory team for review and follow-up. Thank you. - EF

Attn. @BCBSM: we’re an urgent and family care in Washington Twp. Michigan and we’re unable to reach a human from your company to fix a CRITICAL issue: your failure to list our clinic on your website’s “Find a Doctor” tool. We’re in our 18th year, yet you don’t have us listed?!

Health care affordability is one of biggest challenges facing families & employers. One of the clearest solutions to lasting change impacting affordability is value-based care. @BCBSM helps lead that transformation across Michigan. #AffordibilityMatters bcbsm.mibluedaily.com/stories/afford…

@triciaswood Hello! We apologize for the frustration caused and would like to help. Please send us a private message with your member ID, the name on the card, and a good callback number. This will help us connect you with a representative who can assist you further. Thank you, OF.

Is there any worse co. on earth than @BCBSM? Their cus. srvc is beyond parody! My husband and I, w/zero health issues, now have to pay $1,677 per month (!) for terrible coverage. For this amount of $ cust serv should be great.

@sanjose172 Hello Joan. We apologize for the trouble you are having accessing your account. Please contact our Web Support team at 1-888-417-3479, a member of the team can help. – OF

@BCBSM Cannot log in to my Blue Care Network account.