Customer.Resolution (BM)

53 posts

Customer.Resolution (BM)

Customer.Resolution (BM)

@BmCustomer26679

Katılım Ocak 2026
34 Takip Edilen6 Takipçiler
Customer.Resolution (BM)
Customer.Resolution (BM)@BmCustomer26679·
@ethanoakes22 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨
Ethan Oakes@ethanoakes22

@bmstores Absolute shocking customer service in store today, refused sale of a garden rake for ‘challenge 25’. Upon research, a garden rake does not require identification for sale, and I am clearly over 25 years of age. Please explain this policy and why it led to a wasted trip

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Ethan Oakes
Ethan Oakes@ethanoakes22·
@bmstores Absolute shocking customer service in store today, refused sale of a garden rake for ‘challenge 25’. Upon research, a garden rake does not require identification for sale, and I am clearly over 25 years of age. Please explain this policy and why it led to a wasted trip
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Andy Mclean
Andy Mclean@maccaroon67·
@RE_McGEE @bmstores I read the box in store and it doesn't seem to mention linking to your phone via wi fi to enable you to watch the birds live. Is this correct or is this possible? Thanks
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Nikki McGee
Nikki McGee@RE_McGEE·
I keep getting messages from people saying they can’t find the birdcam in Home Bargains. My mistake it is from @bmstores Still showing as £25 bmstores.co.uk/products/camer…
Nikki McGee@RE_McGEE

Our Homebargains £25 birdcam has to be one of our best garden buys. This is our footage from this morning. The starlings are stuffing their faces - this is why I have to top up the worms twice a day! The robin collects worms to feed his female which is very sweet.

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gail webster
gail webster@gl_wbstr·
@bmstores Hi can you help me please? Can i return 3 plant pots to Band M in Hamilton for an exchange without my receipt? I am disabled and my brother took me there on the 13/04. I want to swap for other ones, i have a screenshot to take down there from a bank statement as proof.
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Seadogs On Tour
Seadogs On Tour@seadogsontour·
The worst thing about losing last night in the play offs is the realisation that I’m probably going to get dragged around shops like @TheRangeUK and @bmstores on Saturday now 🙃
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Customer.Resolution (BM)
Customer.Resolution (BM)@BmCustomer26679·
@FlynnJolene Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨
Jolene Flynn@FlynnJolene

@bmstores hi awfully sorry to bother you but is there a reason why staff have been told they can't use a stool at the till when there's one supplied. I thought it was a health and safety regulation from 1992?

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Jolene Flynn
Jolene Flynn@FlynnJolene·
@bmstores hi awfully sorry to bother you but is there a reason why staff have been told they can't use a stool at the till when there's one supplied. I thought it was a health and safety regulation from 1992?
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Mark hayman
Mark hayman@Markhay13765927·
@BmCustomer26679 Hopefully it will be resolved at 9am this morning when the person who is trained to cut it is working as promised
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Customer.Resolution (BM)
Customer.Resolution (BM)@BmCustomer26679·
@Markhay13765927 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨
Mark hayman@Markhay13765927

Hey @bmstores I have just asked your Stratford upon Avon store if I could buy some Astro turf off the role, the response was “the guy who cuts it, is back in tomorrow” Surely you can train others to cut a metre of fake grass?? UK retail is in trouble

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Mark hayman
Mark hayman@Markhay13765927·
Hey @bmstores I have just asked your Stratford upon Avon store if I could buy some Astro turf off the role, the response was “the guy who cuts it, is back in tomorrow” Surely you can train others to cut a metre of fake grass?? UK retail is in trouble
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Broxi'spage
Broxi'spage@AndrewMcca61559·
Can't believe @bmstores only pay supervisors 18p more than regular staff. Imagine being in charge of a multi million pound company for 18p. Can't imagine the staff would work well for that.
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Steve Dresser
Steve Dresser@dresserman·
It's starting at Asda...... Mega simple, great for customers.
Steve Dresser tweet mediaSteve Dresser tweet media
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Customer.Resolution (BM)
Customer.Resolution (BM)@BmCustomer26679·
@miaxmurphy Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨
mia@miaxmurphy

@bmstores i got a re fund of you guys yesturday and this morning at 4am you guys charged me even tho i got a re fund im not happy at all

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mia
mia@miaxmurphy·
@bmstores i got a re fund of you guys yesturday and this morning at 4am you guys charged me even tho i got a re fund im not happy at all
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Jackie Cameron
Jackie Cameron@Angelpru·
@BmCustomer26679 I’ve just received a call at midnight regarding this, which isn’t appropriate. As mentioned, I’d prefer to keep communication in writing. Happy to continue via DM.
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Customer.Resolution (BM)
Customer.Resolution (BM)@BmCustomer26679·
@Angelpru Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨
Jackie Cameron@Angelpru

@bmstores Posting on behalf of my husband – medical condition, needed urgent toilet access in B&M. Handled poorly, caused embarrassment. Customer service admitted this but refused any goodwill gesture.

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Keşfet

@ethanoakes22 @bmstores @maccaroon67 @RE_McGEE @gl_wbstr @seadogsontour @TheRangeUK @FlynnJolene