Booking.com

Bonjour Marie, Nous entendons votre mécontentement et allons contacter l'établissement afin de leur faire part de votre réclamation. Nous allons également faire un signalement en interne concernant Unisotel. Nous reviendrons vers vous dès que nous aurons leur réponse. Bien à vous.

@bookingcom 3662 .deschamps

@bookingcom Bj, suite à une intrusion/sollicitation nocturne du manager de l'Unisotel Bron le 21 mars à 23h dans ma chambre j'ai du fuir l'hôtel le22 .J'attends toujours le remboursement de mes 9 nuits non prises .résa5432321187. La sécurité de vos clientes n'est pas une option

Hi Eileen. We regret to hear about this. As much we'd like to assist you, we're unable to support with flights on social media. We can only advise following up with the dedicated support team here: book.i.ng/6187sID2N or by calling {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677

So @bookingcom flex tickets are fake. For days my "flexticket" could not be changed when needed to because of "technical error". I was referred to #KLM but a flexticket was never booked so they could not help. They called it hoax. Don't fall for the trap!

@claireshaza Bonjour Marie, Tout d'abord nous vous demandons de cacher votre dernier commentaire, étant donné qu'il contient des informations confidentielles. Nous regrettons de lire ce qui vous est arrivé. Nous allons vous répondre en message privé concernant votre réservation.

@chalnabhaimere Hi there, we regret that you feel this way about our service. Please send us a private message and give us a bit more information regarding what happened, and we will check it from our side.

never ever book from @bookingcom they scam people being in india they force the portal from sweden causing alot fo trouble worst service ever

Hola Vero, agradecemos tu mensaje. No tenemos información precisa sobre lo sucedido con tu reserva, sin embargo, nos gustaría revisarlo para brindarte una respuesta y determinar cómo podemos ayudarte. Comparte con nosotros por mensaje privado la siguiente información y te responderemos lo antes posible: - Número de confirmación - Código PIN - Nombre del huésped en la reserva Ten en cuenta que nuestro equipo de Redes Sociales no opera en tiempo real. Para asistencia inmediata puedes comunicarte con nuestro equipo de atención al cliente, disponible las 24 horas, aquí: book.i.ng/6179jMVVV Saludos.

@bookingcom estoy esperando el pago de la diferencia del hotel que tuve que sacar porque ustedes autorizan a los anfitriones ya cancelar sin motivo y para ofrecer más caro

@RuachOosthuizen Hi Ruach, we're unable to assist with Flight reservations through social media, but if you need support, you can contact our Flights team using this link: book.i.ng/6187sID2N or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677

@bookingcom My flight DHOM37 was disrupted. The first rebooking changed my departure date and is unusable. I still have 1x free rebooking, but your system quotes $1305 fare difference for the same class ticket ($1380 new). Please have an agent call me urgently.

Bonjour Max ! Merci de nous avoir contactés ici. Nous sommes au regret de lire les difficultés rencontrées avec votre billet d'avion. Sachez que nous aimerions vous apporter notre aide, mais nous ne sommes pas en mesure de gérer les réservations de vol via les réseaux sociaux, notre accès étant limité uniquement à la base de données des hébergements. Pour toute assistance, nous vous recommandons de recontacter notre équipe spécialisée dans les vols ici : book.i.ng/6183sIDFS, ou en appelant le +6627873018/ {FR} +33 187 153 614 / {BE} +32 270 067 90. Nous comprenons que contacter nos services peut s'avérer complexe en ce moment, en raison du nombre élevé de demandes liées à la situation actuelle au Moyen-Orient. Actuellement, les vols programmés dans les cinq jours à venir sont prioritaires. Nous vous remercions pour votre compréhension. Cordialement

@bookingcom On prend des billets d’avion chez vous ! Un coquille d’une lettre dans le prénom ! Réaction: on peut rien faire ! UNE GROSSE BLAGUE !

Hi MKS, we regret to hear that no booking was created. We will be happy to look into this for you further and see how we can help, kindly send us a DM with the following information, and we'll get back to you with our findings. - Confirmation number, - Pin code, - Name on the reservation.

@bookingcom You charged my client $761.99 on Feb 19 but failed to create a booking. Your bot is stuck in a loop and no human is helping. We need a refund now! #ConsumerRights #TravelScam

We understand your situation, Jenny; however, if you would like to review your reservation, we need to receive the details we have requested. If you wish for us to assist, please send us a private message with the following details: - Confirmation number: - Pin code: - Name on the reservation:

@bookingcom STOP LYING THAT YOU WILL HANDLE ANYTHING TO SAVE FACE IN PUBLIC. I HAVE WRITTEN YOU DM 20X AND NOTHING EVER GETS RESOLVED. TELL YOUR "PROCESS" TEAM TO PAY OUT THE 547 USD ONE KEY YOU OWE ME OR YOU WILL NEVER HAVE A MOMENT OF PEACE ON SOCIAL MEDIA!

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@sumaiyard Hi Sumaiya, thanks for reaching out. Just to clarify, were you trying to make a reservation but didn’t receive a confirmation, and were you charged?

@bookingcom can someone please call. I need help with a refund of the failed payment...

Hi Varma, we regret to hear about this, however as much as we'd like to help you, we're unable to assist with Flight reservations through social media. For support, you can contact our Flights team using this link: book.i.ng/6187sID2N or call {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE} +353 19075677

Really disappointed with @Bookingcom. My flight ticket is still not confirmed even after payment, and the customer service response is extremely worst. Need immediate resolution or refund.

Hi Kimi, how can we help? If your request is related to an accommodation booking, please DM us the following details and we'll get back to you as soon as possible: - Confirmation number - Pin code - Name on the reservation Please bear in mind that our Social Media Team doesn't work in real time. For immediate support, please call our 24/7 Customer Service Team - our contact details can be found here: book.i.ng/6187sImrv Also, at this time, we only offer support for accommodation bookings via social media. For questions about Flights, Taxis, or Insurance, you can reach out to the dedicated support team here: book.i.ng/6187sID2N

@bookingcom why is it so hard to get access to customer service? I am trying to get in touch with support and your site is not make it very difficult. I am not sure if I want to make other bookings using this site due to this difficulty

@rociofa83278706 Si necesitas ayuda inmediata, también puedes llamarnos aquí: book.i.ng/6179jMVVV

@bookingcom Cuando me di cuenta del error, tuve q contratar otro hotel de emergencia, pero perdí dinero y booking, a pesar de q tuvieron parte de culpa por su buscador, no se hicieron responsables de nada ni me dieron solución alguna. Tengo años usando su plataforma.

Culture Vultures feast your beady eyes on our guide to Liverpool! 🇬🇧 (That’s a metaphor, I’m sure your eyes are lovely.) It’s got sights to behold, galleries galore, and magnificent museums 👉 See you at The Beatles Exhibit! book.i.ng/6013gpbOR

@rociofa83278706 Hola Rocío, lamentamos lo ocurrido. Para revisar el caso, envíanos un mensaje privado con la siguiente información: - Número de confirmación: - Código PIN: - Nombre del cliente en la reserva:

@marcdotnarc Hi there, Thank you for your feedback. We recommend reaching out to our Partner Support team to discuss the issue here: book.i.ng/6180sIzZk

@bookingcom The help on extranet was one sided and most unhelpful as it appears bookingcom has taken the side of the guest in this case. I find it unprofessional that there was no help for the holidays. Surely you should have protocol in place as holidays are always more active?

@bookingcom totally unhappy with your host service.

Hi there, thank you for reaching out to us, and we regret knowing that you have to encounter this kind of situation. Booking.com sends a verification code for security purposes via email, which is necessary for account security. If you are not receiving the email verification code from Booking.com, please try the following steps: • For issues with not receiving the security protocol code by email, ensure to check your email inbox and spam/junk folders for the verification email. • If the code is not received after multiple attempts, please try again later or use the 'Sign-in' option properly with the correct email and password. • For login issues, suggest clearing browser cookies and cache, refreshing the page, or opening the Booking.com website in a new browser window. • Ensure you provided a valid email address during registration. Automatic sign-up based on device (e.g., MacBook) is not available as per Booking.com security protocols.

stupied @bookingcom system ...they are asking mail code but they are not sending 3 times.Anyway ı m using my MacBook automatically u should sign up me

@pagr0510 We understand your frustration but due to GDPR laws, our specialized team is the only one with access to your information.

@bookingcom @bookingcom we are chasing with your team from last 10 days. Every day we r explaining to your team the same thing. This is frustating. You guys dont at all value customer's time and money.

@bookingcomPA , @bookingcom I had my flights booked through them. I opted not to travel due to the ongoing middle east war. I requested to cancel my flights against flight credits. NEVER EVER BOOK WITH BOOKING.COM. You don't value customer's time and money.

Hi there, we regret the inconvenience caused regarding your request to modify the details of your flight reservation. Regrettably, we are unable to assist with flight reservations via social media. However, for further support, we encourage you to reach out to our Flights team using the following link: book.i.ng/6187sID2N, or you may contact us by phone at {US}+1 917 421 7240 / {UK}+44 2039019061 / {IE}+353 19075677. Thank you for your understanding and patience.

Hi Andrea, we regret to learn that you were not satisfied with the response that has been provided. We always suggest communicating any issues directly to the accommodation provider during your stay, as it's in their best interest to ensure your stay is as comfortable as possible. For us to help you here, please send us a private message with the following information: • Confirmation number: • Pin code: • Name on the reservation: We'll get back to you as soon as possible. Alternatively, for immediate support, you can always give us a call here: book.i.ng/6187sImrv.

@bookingcom I have raised a dispute regarding your unsatisfactory response to a booking we made via your website with timecooler.com/en/ and their apartment in Alfama, Lisbon. Photographs attached and refund is undeniable.