Interesting pattern:
The majority complaining about @Topstep live account changes
Have never been live funded with ANY prop firm
Currently don’t own a Topstep XFA
Coincidence?
Trying to give you guys the benefit of the doubt
It's been 4+ days, RADIO silence.
Was told my accounts would be re-activated and unpaused.
@MichaelPatak@Topstep@AskTopstep
Still waiting on support been almost A WEEK NOW @MichaelPatak@AskTopstep
I just want a response on what is happening to my accounts my Topstep username is bdurham2.
@naeteyy@MichaelPatak@Topstep@AskTopstep Okay now their risk department must have fucked up and it looks like mine will also be reactivated. But support have not been responding to my question regarding this @AskTopstep
@Topstep@AskTopstep@MichaelPatak still waiting for a response over my accounts being moved to live after a single payout. Seeing some people with the same issue already getting responses about accidentally being moved would love to know when I’m going to get a response.
Topstep Rug Pulling traders with false hedging accusations, forfeiting their large XFA balances and denying payouts was NOT on my 2026 Bingo card .
Wow
@Topstep@MichaelPatak@AskTopstep How does this even qualify me for a live account? This was the first max payout I’ve ever taken and I’ve NEVER taken a second payout on any express account EVER yet I’m ready for a live?
What even is the point of allowing for 5 EXPRESS accounts if you’ll just move them to a live account before they can even request a max payout this makes 0 sense ESPECIALLY SINCE ONLY ONE SINGLE PAYOUT WAS TAKEN FROM THE ACCOUNTS?
@Topstep@AskTopstep Moving my express accounts up to a live account after a single payout on them is a terrible decision on y’all’s end. I was one single winning day away from requesting a MAX 25k payout and y’all stop that?
🚨 Risk Adjustments: High Risk, High Volatility.
Following up on our prior move of placing trading restrictions on specific metal and energy products: Gold (GC), Silver (SI), Copper (HG), Platinum (PL), Natural Gas (NG), and E-Mini Natural Gas (QG), we are further reducing contract size in the following micro markets, Micro Gold (MGC), Micro Silver (SIL), Micro Copper (MHG), and Micro Natural Gas (MNG).
This is a lever that many brokerages and traditional proprietary trading shops may pursue. We have seen the data, the vast majority of traders are being harmed, even with the extremely scaled down limits that we provided. Topstep’s goal is to provide a trading environment that helps our traders level up their trading and prepares them for trading in Live markets.
We will continue to monitor the market conditions and will move swiftly to reinstate trading when volatility normalizes. As always, trade well, trade responsibly, and reach out if you have any clarifying questions.
For more information on these types of events, please visit the Help Center: intercom.help/topstep-llc/en…
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