Topstep Support

TOPSTEP RESOURCES Whether you need help, coaching, or support from other traders, Topstep’s got your back! 𝗧𝗥𝗔𝗗𝗘𝗥 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗧𝗜𝗘𝗦 💬 𝗗𝗶𝘀𝗰𝗼𝗿𝗱 - Connect with our coaches and meet trading buddies: discord.gg/topstep 📺 𝗧𝗼𝗽𝘀𝘁𝗲𝗽𝗧𝗩 - Learn from experts and other traders like you: @TopstepOfficial" target="_blank" rel="nofollow noopener">youtube.com/@TopstepOffici… 📱 @𝗔𝘀𝗸𝗧𝗼𝗽𝘀𝘁𝗲𝗽 - Get questions answered and talk shop: x.com/AskTopstep 𝗧𝗥𝗔𝗗𝗘𝗥 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 🤖 𝗪𝗶𝗻𝗱𝘆 - Chat w/our smart assistant 24/7: topstep.com/contact-suppor… ☎️ 𝗖𝗮𝗹𝗹 - Dial (888) 407-1611 to talk with a Support rep 📥 𝗘𝗺𝗮𝗶𝗹 - Contact us at help@topstep.com 📲 𝗧𝗲𝘅𝘁 - Hit us up at (866) 448-1642 🗣️ 𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 - Talk with us at (773) 900-6673 𝗧𝗥𝗔𝗗𝗘𝗥 𝗥𝗘𝗦𝗢𝗨𝗥𝗖𝗘𝗦 🧑‍💻 𝗛𝗲𝗹𝗽 𝗖𝗲𝗻𝘁𝗲𝗿 - Gain knowledge and get info on demand: help.topstep.com/en/ 🙋 𝗦𝘁𝗮𝘁𝘂𝘀 𝗣𝗮𝗴𝗲 - Get real-time updates on all Topstep systems and services: status.topstep.com Trade well! 💪

Good things come to those who DON'T wait 😏

@Kitty19951996 Hey! If you're still having this issue please DM us with your Topstep account information and we'll be happy to help.

@AskTopstep Dashboard is not updating yet for May1 P&L

@ScalperBaby You may DM us for help on this matter🙂

TOPSTEP RESOURCES Whether you need help, coaching, or support from other traders, Topstep’s got your back! 𝗧𝗥𝗔𝗗𝗘𝗥 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗧𝗜𝗘𝗦 💬 𝗗𝗶𝘀𝗰𝗼𝗿𝗱 - Connect with our coaches and meet trading buddies: discord.gg/topstep 📺 𝗧𝗼𝗽𝘀𝘁𝗲𝗽𝗧𝗩 - Learn from experts and other traders like you: @TopstepOfficial" target="_blank" rel="nofollow noopener">youtube.com/@TopstepOffici… 📱 @𝗔𝘀𝗸𝗧𝗼𝗽𝘀𝘁𝗲𝗽 - Get questions answered and talk shop: x.com/AskTopstep 𝗧𝗥𝗔𝗗𝗘𝗥 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 🤖 𝗪𝗶𝗻𝗱𝘆 - Chat w/our smart assistant 24/7: topstep.com/contact-suppor… ☎️ 𝗖𝗮𝗹𝗹 - Dial (888) 407-1611 to talk with a Support rep 📥 𝗘𝗺𝗮𝗶𝗹 - Contact us at help@topstep.com 📲 𝗧𝗲𝘅𝘁 - Hit us up at (866) 448-1642 🗣️ 𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 - Talk with us at (773) 900-6673 𝗧𝗥𝗔𝗗𝗘𝗥 𝗥𝗘𝗦𝗢𝗨𝗥𝗖𝗘𝗦 🧑‍💻 𝗛𝗲𝗹𝗽 𝗖𝗲𝗻𝘁𝗲𝗿 - Gain knowledge and get info on demand: help.topstep.com/en/ 🙋 𝗦𝘁𝗮𝘁𝘂𝘀 𝗣𝗮𝗴𝗲 - Get real-time updates on all Topstep systems and services: status.topstep.com Trade well! 💪

@222trader222 @Topstep We have responded to your DM!

Today’s Trader of the Week Spotlight comes straight from our FB Community 👇 Heart racing on a trade? That could be a sign to size down. Managing risk and learning to trust your process in real time is where long-term progress lives. Keep showing up. Keep refining 💪 Who will be featured next? Join our FB Community: facebook.com/groups/Topstep…

@222trader222 @Topstep We are not seeing a message from you.

@AskTopstep @Topstep Can you let me know if you see my message?

@ScalperBaby Hey! Please send us a DM and we can help you further on this.

@222trader222 @Topstep Hey there! If you're currently having an issue with something, please send us a DM with your Topstep account information and we'll be happy to take a look at it for you.

@Topstep Y’all are still trash you don’t even answer for customer service discord you close tickets and your payouts take a week unless you got a following and then they’ll pay it within a few hours or instant

Days like this are tough, but they’re part of the learning process. Pro tip: Use the Symbol Block risk setting to restrict specific symbols and avoid accidental executions ✅

@stoneysrealm @MichaelPatak @TopstepBroker Hey Blaze! Please send us a DM we would love to help out here. If this has to do with Topstep Brokerage, feel free to contact the Brokerage team at support@topstepbrokerage.com, we’re happy to help! topstepbrokerage.com/topstepx/

@AskTopstep @MichaelPatak @TopstepBroker look into this email 👍🏽 I’ve been with you guys since October. You either want me apart of the team or you don’t.

Okay got it, thanks for sharing. This is still available on the desktop version, but I know you're The Mobile Trader and would like it for the mobile version! Good news is improvements are coming to TopstepX mobile soon, and I will be sure to pass this feedback along to the team!

@AskTopstep @Topstep Yeah there used to be dropdown arrows where you could hide a set of timeframes. So if I didn’t want to see the seconds option I essentially could hide those options right now I have to scroll through all options

@Topstep @AskTopstep Can we bring back the feature on TopStepX that reset your charts for you? Can we also get the timeframes to be collapsible?

@aksuave808 @Topstep Can you please send us a DM with your Topstep account information so we can take a closer look at this for you?

@Topstep can you please fix your dashboard - I have been waiting a long time for a combine to be transfered to a XFA

This guy gets it ⬇️

@ChartPoet_ Hey! Please send us a DM and we would love to look into this for you further.

@AskTopstep reactivated my evals and when i go into project X this is what i see

Hey Caleb! Limit orders are only guaranteed to fill when price exceeds your level by at least a tick. In this trade, price tapped your level and reversed before that could happen. Since sim orders reflects live market conditions as closely as possible, that's exactly the behavior you'd expect to see. Let us know if you have any questions!

@CMinvests_ How bout my trade hit my consistency target (4.5k) but I still managed to hit daily loss limit? All because my limit order didn’t fill😌 Thanks very much, absolutely LOVING ProjextX these days (more or less with these doodoo ass fills IN SIMULATION BTW!!!) @Topstep @AskTopstep

Nothing worse than starting a trading day with an L that could’ve easily been avoided

@CucumberTrades @MichaelPatak We appreciate your feedback and the team has plans to add them in the near future!

I'm interested to know why Pivot Points are not available on topstepx in the indicator menu. Does it have something to do with the back data? @AskTopstep @MichaelPatak

@KelvinGJones @TopstepTV @Topstep Hey Kelvin! The team is aware of this, and a fix for it is in progress.

@AskTopstep @TopstepTV @Topstep I love TopstepX...except for that annoying "Position Bracket" button. Reported it via the Help Improve the Platform feature long ago... it's still messing with the chart view. Would really appreciate it being moved to another logical spot. 🥇

@JmanMW @MichaelPatak @Topstep Hi! At this time, NinjaTrader is not a compatible platform and cannot be used. Let us know what you would like to see on TopstepX! 😎

@MichaelPatak @Topstep Have you enabled a platform that can connect through Ninja yet? Hate the project X platform

What if I told you @Topstep will have the lowest All-in best pricing basically in the industry within 24 hours (ish) from now???? 🤯

One more time for the people in the back 🗣️ LOWEST all-in prices we've ever offered

Responsible drivers get discounts. Why shouldn’t responsible traders? Add a DLL to your No Activation Fee Trading Combine, and your price will automatically drop at checkout. (Mind you, these are the lowest all-in prices we've ever offered.) If you were waiting for a green light to buy, this is it 🚦