Topstep Support

TOPSTEP RESOURCES Whether you need help, coaching, or support from other traders, Topstep’s got your back! 𝗧𝗥𝗔𝗗𝗘𝗥 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗧𝗜𝗘𝗦 💬 𝗗𝗶𝘀𝗰𝗼𝗿𝗱 - Connect with our coaches and meet trading buddies: discord.gg/topstep 📺 𝗧𝗼𝗽𝘀𝘁𝗲𝗽𝗧𝗩 - Learn from experts and other traders like you: @TopstepOfficial" target="_blank" rel="nofollow noopener">youtube.com/@TopstepOffici… 📱 @𝗔𝘀𝗸𝗧𝗼𝗽𝘀𝘁𝗲𝗽 - Get questions answered and talk shop: x.com/AskTopstep 𝗧𝗥𝗔𝗗𝗘𝗥 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 🤖 𝗪𝗶𝗻𝗱𝘆 - Chat w/our smart assistant 24/7: topstep.com/contact-suppor… ☎️ 𝗖𝗮𝗹𝗹 - Dial (888) 407-1611 to talk with a Support rep 📥 𝗘𝗺𝗮𝗶𝗹 - Contact us at help@topstep.com 📲 𝗧𝗲𝘅𝘁 - Hit us up at (866) 448-1642 🗣️ 𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 - Talk with us at (773) 900-6673 𝗧𝗥𝗔𝗗𝗘𝗥 𝗥𝗘𝗦𝗢𝗨𝗥𝗖𝗘𝗦 🧑‍💻 𝗛𝗲𝗹𝗽 𝗖𝗲𝗻𝘁𝗲𝗿 - Gain knowledge and get info on demand: help.topstep.com/en/ 🙋 𝗦𝘁𝗮𝘁𝘂𝘀 𝗣𝗮𝗴𝗲 - Get real-time updates on all Topstep systems and services: status.topstep.com Trade well! 💪

@TradingProplee Please send a DM that includes your email address and account name. We would be happy to review this further!

@MichaelPatak Hi @MichaelPatak I am just checking if you are seeing my replies regarding support saying they don't assist with issue occurring on topstepx mobile. Please intervene or kindly refund my $799 back2funded and will be happy to move to another future's firm with tradovate.

A 50k Live Funded Trader making almost $26 thousand real dollars in a day. Hell yes! We want traders like this in live. We ALL win!!! Thats the point. Sim is a stepping stone. Real pros play in the Big leagues. Be a big leaguer not a sim farmer. The Farm system is for the minors

@Oanhng1001 @Topstep Please send us a DM and we would be happy to look into this further for you.

@Topstep Hi Topstep! I've been waiting for my live account for FOUR WEEKS now. Who can I contact? Opened ticket, got "escalated" and no answer.

The trading arena just got an upgrade 🥊 Starting today, every Live Funded Trader is stepping into the Topstep Octagon. Here's the deal: 🏆 $250,000 in monthly performance bonuses 💰 $100,000 for 1st place 📈 Top 100 traders get paid on top of their trading profits Who's jabbing their way to the top? 👀 More info at: go.topstep.com/Octagon

@GuberMocker We'd be happy to look into this further for you, please shoot us a DM.

So how does this work? @AskTopstep Got locked out on a 1500 PDLL at -1012.80

@_princes21 @MichaelPatak @Topstep @dotjosh Please send us a DM and we would be happy to look into this further for you.

@waytrader91 @Topstep Hey! If you ran into any issues within the TopstepX platform, please reach out to us via DM and we can take a look for you.

@Topstep What about taking one trade and then topstep x taking 3 more trades for you and then contacting customer service and never getting a response back?.

Break-even is an underrated win. On to the next setup 💪

@Stackznetwork @FuturesFarming @Alpha_Futures_ @TakeProfitLLC @Topstep Please reach out via DM with your Express Funded Account number and we will be happy to look into this further on your behalf.

@FuturesFarming @Alpha_Futures_ @TakeProfitLLC I hit my 100$ day on topstep so I should be able to do like 16k payout but idk y they won't let me do it I'm being like u and not trading to get payout cus they r being lame af biggest day is 3550 and 40percent consistency idk y can't take a payout @AskTopstep @Topstep

Requested payouts tonight $40,500 after split requested at @Alpha_Futures_ $12,000 after split at @TakeProfitLLC, then I blew the accounts trying too hard for more profit after the payouts were quickly removed. Reset the pro accounts (and you can see one extra reset, was from an eval I made a copy trader error on). And I made 10k per pro account tonight. So paid $7500 and I’ll request 20,000 tomorrow night. Sure would be nice if I skipped the account blowing and just made the 10k per account to begin with 🙄. Still nice to start the week with $64,000 in payouts, and another $7500 should come from bulenox Wednesday.

@aperaltatrader @MichaelPatak Please send us a DM and we would be happy to look into this further for you.

I've have three funded accounts on hold and a payout stuck at "Funding Approved" for 12 days. I've emailed support multiple times with no response. Can someone from your team actually respond? @AskTopstep @MichaelPatak

@TradingProplee @MichaelPatak @Topstep We would be happy to take another look at this on your behalf. Please reach out via DM and we will look into this further for you.

@MichaelPatak Hi @MichaelPatak I’ve experienced some issues with Topstepx and your support agents aren’t willing to assist and are insisting I file a chargeback. Is this what @Topstep agents are trained to do? Please assist @AskTopstep

Oh boy. What’s this????

@deniselatim @Topstep If you experienced any issues with the platform this morning, please reach out via DM and we will be happy to look into this further for you.

@Topstep Will you all reset the acounts that was impacted by the topstep x issues this morning?

Long weekend's behind us. Back to the charts. Who's locked in this week? 🚀

@CryptoRambo1987 @MichaelPatak @Sahiloooo7 @Topstep @dotjosh Please reach out via DM and we will be happy to look into this further on your behalf.

@MichaelPatak @Sahiloooo7 @Topstep @dotjosh Hello Michael,While Iam trading in the platform suddenly there is a message that Market has closed and i am unable to close the position in my funded account and this are the trades affected.After that in confusion i went on a tilt and got affected.please check this.

Just a honest review, opinion & a question to @Topstep @dotjosh & @MichaelPatak . 1 > The new Octagon program is great, but not better than the older one. 2> How can a trader having 2k dll possibly compete with a guy having a 30-50-100K$ stack sitting right after his live move and huge reserves? 3> i made around 20K$ in the last one month thats a 200% return on my 10k$ starting balance. Possibly more than these guys, but still ill lose to them as they account for Absolute PNL rather than ROI on a live?

@fundedshif @dotjosh Hey! Feel free to send us a DM and we'll be happy to look into this for you.

@dotjosh Yo my account was hacked and the other prop firms too and i got banned and support unbaned my account by email info but the dashboard is still no active and my funded account too and i have trouble to contact support and i dont have access to anything @dotjosh @AskTopstep

Climb the mountain... anchor... climb the mountain.. anchor.

@asdfqxz @Kanezducky @Topstep @MichaelPatak If the RTP email is innocent, post it. 😏

@Kanezducky @Topstep @MichaelPatak same bro. they’re pushing profitable traders into this program and forcing them to have a DLL to take their edge away.

After trading on Topstep with the same behavior for over a year, right before getting all these fundeds I get sent to Responsible trading program, no appeals, didn’t expect this from @Topstep @MichaelPatak

The individual performance bonus has been replaced by the Topstep Octagon, a monthly challenge with a fresh bonus pool designed to reward disciplined, consistent Live traders. As for competing with larger accounts, just last month a trader with a 50K Live Funded Account would have placed 2nd in the Topstep Octagon, coming within just a few thousand dollars of 1st place. Anything is possible with responsible trading habits and proper risk management. You don’t reach a Live Funded Account without proving you can trade with discipline.

Hang on... 1) What happened to the individual performance bonuses? 2) also how is someone with a 50k acct send to Live after 1 payout with 10k going to compete with someone with a 150k account that has 80k equity like Dakota who also pulled in 250K from XFAs in the past? @Topstep @dotjosh @MichaelPatak

@3feetund32 @Mcnalley911 @Topstep It's static up until you request a payout, then it locks at $0.

Fresh out of the lab. Ready for the charts. Say hello to Topstep Labs Drop #001 🧪 📉 $1,000 Static MLL: Your Max Loss Limit stays locked at $24,000. No trailing. No moving goalposts. 💰 $4,000 DOUBLE Payout Cap: Get the same DOUBLE payout cap as the $50K Trading Combine, at a lower price point. Smaller account. Lower cost to get started. Big opportunity to earn funding. Get your lab coat: go.topstep.com/25K

@SavedByTheChart @Topstep Yes. Once a payout is taken, your MLL will be moved to $0.

@Topstep Does taking a payout move the MLL to zero?

@FredM274 @MichaelPatak @Topstep Hey! Please reach out via DM and we will be happy to take a closer look at this on your behalf.

@MichaelPatak Took $20k too with topstep. but instead of moving me live they banned me before I could request max payout for something I didn't do. @MichaelPatak @Topstep

Live real money trading !! 💪 let’s go time!

@VonzillaReal @TopstepTV @Topstep If the DLL is hit, you will be locked out for the remainder of the trading session. The account will not be blown unless the Maximum Loss Limit (MLL) is hit on the Trading Combine Account.

@TopstepTV @Topstep if the daily loss limit gets hit it blows account? or locks you out?

Blink and you'll miss it. We're on our last few 25k combines, so run to the lab before they're gone: go.topstep.com/25K

@Sahiloooo7 @MichaelPatak @dotjosh At this time, you can only unlock one bonus per calendar month, even if you qualify for multiple levels. If you need further assistance with this you may send us a DM!

Heyy @MichaelPatak @dotjosh Ive been due for a tier 1 performance bonus for the last 5 days, the support has asked me to wait still, but ill likely hit the tier 2 bonus on the 1st of July itself, given that the bonus 1 itself is delayed, i hope im due for both then? Or are ya’ll moving to the octagon thing straight up from this month? @Topstep

@NoGmbleNoFruit @ItsJayCook @Topstep Yes, up to 50% of your balance with a $4k cap.

@ItsJayCook @Topstep Is still a 50% withdrawal limit on profits?

First Release from @Topstep Labs! 🧪 $25K Buying Power: Smaller account. Lower price. Same opportunity at funding $1,000 Static Max Loss Limit (MLL): Stay above $24,000. Reach $2,000 in profits. Your MLL never moves. $4K Payout Cap. Same $4,000 payout cap in Express Funded Accounts as the $50K Trading Combine Limited drop so when 5000 are sold the drop is over