Topstep Support

TOPSTEP RESOURCES Whether you need help, coaching, or support from other traders, Topstep’s got your back! 𝗧𝗥𝗔𝗗𝗘𝗥 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗧𝗜𝗘𝗦 💬 𝗗𝗶𝘀𝗰𝗼𝗿𝗱 - Connect with our coaches and meet trading buddies: discord.gg/topstep 📺 𝗧𝗼𝗽𝘀𝘁𝗲𝗽𝗧𝗩 - Learn from experts and other traders like you: @TopstepOfficial" target="_blank" rel="nofollow noopener">youtube.com/@TopstepOffici… 📱 @𝗔𝘀𝗸𝗧𝗼𝗽𝘀𝘁𝗲𝗽 - Get questions answered and talk shop: x.com/AskTopstep 𝗧𝗥𝗔𝗗𝗘𝗥 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 🤖 𝗪𝗶𝗻𝗱𝘆 - Chat w/our smart assistant 24/7: topstep.com/contact-suppor… ☎️ 𝗖𝗮𝗹𝗹 - Dial (888) 407-1611 to talk with a Support rep 📥 𝗘𝗺𝗮𝗶𝗹 - Contact us at help@topstep.com 📲 𝗧𝗲𝘅𝘁 - Hit us up at (866) 448-1642 🗣️ 𝗪𝗵𝗮𝘁𝘀𝗔𝗽𝗽 - Talk with us at (773) 900-6673 𝗧𝗥𝗔𝗗𝗘𝗥 𝗥𝗘𝗦𝗢𝗨𝗥𝗖𝗘𝗦 🧑‍💻 𝗛𝗲𝗹𝗽 𝗖𝗲𝗻𝘁𝗲𝗿 - Gain knowledge and get info on demand: help.topstep.com/en/ 🙋 𝗦𝘁𝗮𝘁𝘂𝘀 𝗣𝗮𝗴𝗲 - Get real-time updates on all Topstep systems and services: status.topstep.com Trade well! 💪

@ShowtimeShah Hey @ShowtimeShah, you can export Orders and Trades as a .csv directly from the platform. Is there something else you would like to see?

@AskTopstep when are you making the ability to download trading data as csv or pdf? that's pretty much standard at this point

@TiresiasTrading @Topstep Hey Matt! Saying every other day is a bit of an overstatement. TopstepX has maintained a 99.9% uptime in 2026. If you haven’t checked it out recently, give it another shot and let us know what you think!

@Topstep Will that go down every other day as well?

What if we launched an in-platform social network for TopstepX? 🤔

Hey Dan! To clarify, your account balances will be transferred over to the new dashboard as is, and nothing is impacted other than the "Winning Days" to payout. If you'd like, you can request a payout before 3/31, resetting the winning days naturally back to 0 and then we can move you over. Otherwise, once your accounts are migrated, you'll have to achieve the 5 days of $150 or more in profits in order to be eligible for another payout. Happy to work with you on this, if you'd like to DM us, we can get a support ticket open for you when you're ready.

🚨Come on @Topstep… REALLY?!🚨 HOW is this ok?! You will reset my winning days back to 0?! 🤯 I have shown amazing discipline to keep my TopStep accounts for so long, and this is how I am repaid? Once again, not a great look is it...

@Topstep @AskTopstep @MichaelPatak 🚀 Topstep Payout Speed Update via ACH Submitted my payout request and within seconds: ✅ Funds removed from XFA ✅ Funding approved ✅ Risk approved ⏱️ 46 hours later: ✅ Compliance approved ✅ Finance processing So far… smooth & That speed is 🔥 Now just waiting on Funds to be sent! Consistency paying off. We keep stacking. — RC Trades #Topstep #FuturesTrading #NQ #PropFirm #TradingJourney

Big leagues. Big pressure. Still delivering, Live Funded Trader style🙌

Sometimes no trade, is the trade. @CoachDBA and I made that call in real time. Flat is a position #SlowMarkets #FuturesTrading

@codename47_ca @Topstep If you'd like to ask for more details regarding the email, please respond to the email and ask for more details.

@AskTopstep @Topstep Can you please explain in details. I have never used anyone's card or payment method. Please rectify it.

@Klassic_KD That's amazing! We love to see locking in consistency is having a positive impact. Congrats on the first AND second payouts! 💸

@AskTopstep Consistency plan got me to my first payout last Thursday! EOD today I will be requesting my second across two consistency accounts.

Traders are taking advantage of the Consistency Plan 👇 3 trading days → hit the consistency target → payout unlocked ⚡️

@Topstep #DrawdownSpecialist 💪

Dang this LinkedIn translator is crazy.

@tatlung0918 @Topstep Hey Danny! Please shoot us a DM with your Topstep username and we'll take a closer look at this for you.

@Topstep Hi, sorry for interruption, but I have been waiting 3 business days for the help with the problem that could not flatten the trades, and just today, the staff told me that I have to wait her for 6 more days as she is going to be out of office from 19th to 24th.

Trade the setup. Not the sirens.

@Purdygriot @MichaelPatak @Topstep Hey Garrett, shoot us a DM with your Topstep username and we'll take a closer look at this for you!

Anyone else’s payout approval taking longer than usual? I’m on day 4 and it’s stuck on compliance approval which I don’t do anything against the terms so not worried about that but I can’t help to still be anxious as it usually takes a day or 2 @MichaelPatak @AskTopstep @Topstep

@vwapx Discipline is key, Dad! Use those Risk Management tools on TopstepX to help along the way. We'll hopefully see you in a Live Funded Account soon 🫡

@AskTopstep 3 day consistency plan is awesome i like the challenge now i got to work on getting to the 2nd and 3rd payout towards going live. I get one payout and then lose my discipline. Keep jabbing

@WallStreetGhoul @Topstep @TopstepTV @TopstepNews Good question! I have attached two screenshots from our Help Center article regarding the Call Up process, as well as a link to the article for your convenience. help.topstep.com/en/articles/13…

@Topstep @TopstepTV @AskTopstep @TopstepNews Can someone please tell me any key details about going live on TopStep? What is the minimum total XFA balance? Or anything else OTHER than the 5 payout function. I don't want to go live abruptly...

@Kitty19951996 Sorry for the frustrations caused by this! Please shoot us a DM with your Topstep username and we can look into this further for you.

@AskTopstep My account express V2-325874-33003425 have not resolved yet. I send message and email to the support team and they tell me they will fix and not fix yet

We have resumed trading in /MGC and /CL. If you were impacted by this issue Trader Support will reach out to you by end of day tomorrow. Thank you for your patience.

🚨Trader Alert: Unemployment Claims Date: March 19, 2026 Time: 7:30 AM CST Forecast: 215K Previous: 213K Initial Jobless Claims measures the number of people filing for unemployment benefits for the first time and can provide insight into the overall strength of the labor market. Claims data moves markets fast. Know where you stand before that number drops.

We are currently investigating an issue with /MGC and /CL. We have halted trading in both symbols for the time being and hope to have trading reinstated as soon as possible.