BrighthouseFinancial

@NameIsReallyJOE @HELLebores25 Hi Joe. We appreciate you reaching out and would be happy to help you with this. Please email us at social@brighthousefinancial.com with the policy number, contact information and any details about your request so we can get you in touch with the right person. Thank you.

@HELLebores25 @BrighthouseFin Document everything! from my experiences they can say anything they want, but it can effect your policy negatively. Record Everything. Everything you do with them. I'm having issues also.

We’re Brighthouse Financial. As one of the largest providers of annuities and life insurance in the U.S., we specialize in products designed to help people protect what they’ve earned and ensure it lasts. Visit us at bit.ly/4oUaCQj to learn more.

@TheGpuMiner We apologize for this frustrating experience. We'd like the opportunity to address your concern. Please provide your policy number, contact info, and more information via an e-mail to social@brighthousefinancial.com, and we will have a member of our team reach out.

Stay ahead of tax season and set yourself up for success. A little preparation now can help you file with confidence and offer some peace of mind later.

@Csquared817 We apoogize for this frustrating experience and are here to help. Please email us at social@brighthousefinancial.com, and we’ll escalate your concern to a member of our Support Team. Please include your policy number, policy type and details about your request.

@BrighthouseFin If someone is grieving the loss of a loved one, why oh why would you add onto their troubles with piss poor policies and customer service? I was told a claims kit was mailed on 2.10.26. It’s now March. IT DOESNT TAKE WEEKS FOR MAIL TO ARRIVE. This is BS!

@mgh1978 Hi, Mark. We apologize for this frustrating experience and are here to help. Email us at social@brighthousefinancial.com, and we’ll escalate your concern to a member of our Support Team. Please include your policy number, policy type and details about your request.

@BrighthouseFin One way is to sign a contract with someone that you will give them life insurance and half way through find a loophole to cancel policy. You guys know all about that. Share that @BrighthouseFin

January is #FinancialWellnessMonth. From tracking your spending to discussing guaranteed income strategies with your financial professional, use these tips to evaluate your finances so you can feel more confident that you’re on the way to reaching your goals.

@Nostraskel Hi, Mike. We’re here to help. Email us at social@brighthousefinancial.com, and we’ll escalate your concern to a member of our Support Team. Please include your policy number, policy type and details about your request.

@BrighthouseFin I just spent 10 frustrating minutes on your 800 phone line before I finally got to a human being who couldn’t help me at all. What happened to customer support?

Thank you to our Executive-Level Sponsors for your continued support. We’re proud to work with you as we begin 2026 all in.

The guaranteed income that an annuity can provide could help ensure that you have steady income for all your years of retirement. Read the article for tips on how to have a valuable conversation about this option with your financial professional: bit.ly/4pq5kvp

@Kathlab2 Hi. We apologize for this frustrating experience and are here to help. Please email us at social@brighthousefinancial.com, and we’ll escalate your concern to a member of our Support Team. Please include your policy number, policy type and details about your request.

@BrighthouseFin WORSE CUSTOMER SERVICE EXPERIENCE EVER!

As the year comes to a close and a new one begins, it's a great time to meet with your financial professional to review progress and make new goals for 2026. Get the conversation going with this end-of-year financial checklist.

Happy holidays from all of us at Brighthouse Financial! Here's to a bright start to the new year. #HappyHolidays #HappyNewYear

@dwiggg @MetLife Hi Denny. We appreciate you reaching out and would be happy to help you with this. Please email us at social@brighthousefinancial.com with the policy number, contact information and any details about your request so we can get you in touch with the right person. Thank you.

Does anyone have any information n a merger or acquisition between @MetLife and @BrighthouseFin? I feel like I am being scammed by one of them. Does anyone have a phone number that seems safe to call?

Wishing you a happy Thanksgiving 🦃🍁 filled with family 👨‍👩‍👧‍👦, friends 🤝, and the biggest slice of the pie 🥧🍽️.

As we approach the end of the year, it’s a good time to reflect on the progress you’ve made toward financial goals and improved financial health during 2025. Have you checked any of these common goals off your list this year?

@CurtMatlin Hi, Curt. We’re here to help. Email us at social@brighthousefinancial.com, and we’ll escalate your concern to a member of our Support Team. Please include your policy number, policy type and details about your request.

@BrighthouseFin I called you to convert a term policy. 20min later, I’ve spoken with four humans and two bots with zero progress. This is ridiculous and shameful that you cannot provide decent customer service. I’ve been a policyholder for over 30yrs. This is ridiculous.

Are your retirement savings enough to cover the essentials? Use our Annuity Income Calculator to estimate your guaranteed income and identify any gaps. It only takes a few minutes to gain clarity about your financial future. brighthousefinancial.com/products/annui…

@FormerlyPipe Hi. We apologize for this frustrating experience. We'd be happy to help you with this. Please email us at social@brighthousefinancial.com with the policy number, contact information and any details about your request so we can get you in touch with the right person. Thank you.

@BrighthouseFin This mess of a company doesn't even answer the phone.

Have you reviewed your life insurance coverage lately? As your wealth grows and life changes, it’s important to make sure your policy still meets your needs. A financial professional can help guide you in evaluating your coverage. #LifeInsuranceAwareness #ProtectYourLovedOnes

@travis_lavergne @MetLife Hi, Travis. We apologize for this frustrating experience and are here to help. Email us at social@brighthousefinancial.com, and we’ll escalate your concern to a member of our Support Team. Please include your policy number, policy type and details about your request.

Breaking my silence on X because paying my life insurance premium to @BrighthouseFin nearly killed me. Thanks @MetLife for doing this to your clients. The absolute worst customer service experience I have ever had and it isn’t close.