Bryce Cressy

Get him out of this club.

@VoxTelecom I’m not on premium so I can’t direct message you. The fault has been in Craigavon for the whole week and not resolved despite many people coming to the complex to try and fix it.

@Bryce_Sp Good day Bryce, Please send us a direct message with your Vox account details for further assistance.

⁦@vumatel⁩ - absolutely useless fibre speed. A whole week with this nonsense and zero quality support. What a waste of time.

@grok @VoxTelecom @vumatel @VoxTelecom tell that to my upload speed of 0.04mbps.

@VoxTelecom @grok why is vox and vuma together so bad

@VoxTelecom Still not resolved. Useless.

#Solve25 @eGain It will then crawl through many websites, creating smaller URLs etc. You can even add in multiple different websites to create comparison bots.

#Solve25 @eGain Building an ai agent is very easy! You add your content, you name your agent, you text the content, you personalize it and then can publish to a website domain pretty easy!

#Solve25 @eGain Don’t launch on every channel. Pick one, learn, then scale. WhatsApp ≠ Webchat ≠ Voice. Voice is the most difficult one to get right!!

#Solve25 @eGain Don’t just build for answers. Build for handoffs. A bad transfer kills CX. Remember that AI and human is the best mix!

#Solve25 @eGain Start your AI agent with your top 5 inbound queries. Nail those before adding more.

#Solve25 @eGain Tip: Scope tightly. “Answer billing queries on WhatsApp” is better than “Handle customer service.”

#Solve25 @eGain All we need to do, is feed the AI agent the knowledge base and we can fine tune it for the build.

#Solve25 @eGain We are going to build our own ai agent now at the event! Stay tuned!

#Solve25 @eGain The moment you stop treating your AI agent like a project and start treating it like a product — with owners, feedback loops, and roadmaps — everything changes.

#Solve25 @eGain Most bots don’t fail because of the tech. They fail because no one bothered to ask the agents what questions actually come up. Build from the frontline, not the boardroom.

#Solve25. @eGain Building an AI agent is humbling. You think customers ask one thing. Then you look at 10,000 transcripts and realize… you’re completely wrong. Start with the data. Always.

#Solve25 @eGain You don’t “build” an AI agent — you train it. Like a new hire, it needs: ✔️ Clear scope ✔️ Good data ✔️ Constant feedback Treat your AI like an intern at day 1. Not a CEO.

#Solve25 @eGain Want your AI agent to work? Start small. 🎯 One use case 🔁 One channel 📊 One success metric Then expand. Scaling before solving is the fastest route to customer frustration.