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@KimFigma Thanks a lot!, I see that I’ve been put back on the free plan. Hopefully that is a good sign that the refund comes through.

@BudbrandCLCTV Hi again! I'm not able to DM you back (due to permissions), but want to let you know that I located the support ticket you filed today, and had it escalated for review. I can't guarantee the exact response time, but someone will be in touch as soon as possible 😀

Hello @figma I recently submitted a billing ticket regarding an accidental auto-renewal charge and would appreciate help reviewing it. Thank you.

@1realFormula The old ones were wayy better

Google designers need to be stopped😭

@KimFigma Hello @KimFigma DM sent, thanks in advance for your prompt feedback🙏🏾

@BudbrandCLCTV Hi there! Kim from Figma here. Happy to take a look at your ticket. Please DM me the email address and/or the ticket number you submitted when you have a chance. Thanks! twitter.com/messages/compo…

@UBAGroup I am trying to speak with a customer care rep, why are all your lines not operational??, is this the new norm???