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Bupa

@Bupa

This profile is no longer monitored. Please contact your local support team. Details for your region can be found here: https://t.co/L0o6NaY42I

Worldwide Katılım Ekim 2008
606 Takip Edilen14.6K Takipçiler
Bupa
Bupa@Bupa·
@lucy_needham83 Hi Lucy, if you'd like to send us a DM with the customer's full name, membership and contact details - as well as an outline of how we can help, we can arrange a call back from the team she wishes to speak with. Kind regards, CM twitter.com/messages/compo…
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Lucy needham
Lucy needham@lucy_needham83·
@Bupa I’m sat with a 96 yr old customer who needs to speak to someone. Your automated phone options don’t help when she is partially sighted. Is there any way she can contact a direct number
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Bupa
Bupa@Bupa·
@dzdz2021 Hi there. I'm sorry to hear about this. Please DM us your membership number so we can look to help. Mnay thanks, Brian
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D Z
D Z@dzdz2021·
@Bupa 5 hours of telephoning and counting to try to book urgent tests since yesterday. And counting. Still waiting for your customer services to return a call. Slow and complicated process when people need simple quick answers to help them get peace of mind. Truly a dreadful service.
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Bupa
Bupa@Bupa·
@blissbomb75 Hi there! I'm really sorry you've had to wait so long. I hope you've managed to get what you need? I not please let me know. Thanks AH
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Bupa
Bupa@Bupa·
@TyrahBankz Hi Tyra, we'd be happy to look into this for you. Please can you DM us your policy number? Thanks AH
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TyraBanks
TyraBanks@TyrahBankz·
@Bupa so much for paying for personal cover you didn’t even cover the cost of my treatment on 2 October and my policy ended on 18 October midnight (this morning) you need to back date and pay this money!
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joanna bishop
joanna bishop@joannab77904413·
@Bupa how do i contact BUPA uk 2 get pre-Authorisation code?Im out of UK 4 few days but need 2 reach the team.Proving impossible 2 get through 2 anyone.Email not acceptable as your team hve failed 2 respond 2 urgent emails for over a wk. CustomerService appalling
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Bupa
Bupa@Bupa·
@whatKatydidnext Hi there. Sorry to hear about this call. Please could you DM us your membership details so we can check what's happened? Many thanks, BC
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Katherine
Katherine@whatKatydidnext·
@mary_db10 @Bupa I actually ended the call early because I didn't want her to get herself into deep water - that policy cannot possibly be right - I can't imagine it would comply with the Equality Act. I asked her to get her boss/the legal team to email me instead.
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Bupa
Bupa@Bupa·
@Ale_Marie93 Hi there. Once you follow us you'll be able to DM us. Many thanks, BC
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AB
AB@Ale_Marie93·
@Bupa Is it possible for you to follow me so I can direct message you? Thank you
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Bupa
Bupa@Bupa·
@LuxNegrita Hi, sorry to hear about your experience. Please can you send us a private message with your name and policy number so we can look in to this? Thanks
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LuxMaria
LuxMaria@LuxNegrita·
@Bupa your agents and attention in Mexico are terrible
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Bupa
Bupa@Bupa·
@drjowarren Hi Joanne. Sorry to hear about this. Please could you DM us your membership number and the phone number you're calling? Many thanks, BC
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Bupa
Bupa@Bupa·
@FBTuesday Hi there. I'm sorry to hear of the issues faced. Please contact the Dental team on 0800 237 777. Many thanks, BC
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FBT
FBT@FBTuesday·
@Bupa hye, I tried to make a dental claim, got rejected. was told to resubmit under a different reason, that got rejected for being previously rejected. Now what?
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Bupa
Bupa@Bupa·
@CarolLa13282625 Hi there. Thanks for getting in touch. Please contact the Digital team on 0345 608 0898. Many thanks, BC
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Girl From The Hill
Girl From The Hill@CarolLa13282625·
@Bupa So frustrating trying to set up a digital account. I keep going round in circles with new passwords and just keep getting this message. What’s going on? I’ve redacted my email address.
Girl From The Hill tweet media
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Bupa
Bupa@Bupa·
@Ravikum42158587 Hi Ravi, I'm not familiar with Policy Bazaar, but I'm happy to look into this for you. Please DM me your policy number. Thanks AH
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Ravi kumar pandey
Ravi kumar pandey@Ravikum42158587·
@policybazaar @Bupa Hey i have recently purchased a policy from policy bazar and now due to some Reason i am trying to cancel it PB stating they will not initiate refund?? Why it is
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Bupa
Bupa@Bupa·
@graeme_milton Hi Graeme, thanks for getting in touch. Are you calling 0345 609 0111? You could always send us an email with your query to BupaMemberServices@bupa.com. Thanks AH
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Graeme Milton
Graeme Milton@graeme_milton·
@Bupa how do I call your UK claim number from abroad? Having trouble connecting
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Bupa
Bupa@Bupa·
How do you get genital HPV, and what can you do to reduce your risk of infection? Here Dr James Stevenson, Lead Physician at Bupa UK, explains the types of HPV that affect the genital area, and how you can protect yourself. bupa.co.uk/newsroom/ourvi…
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Bupa
Bupa@Bupa·
@came_peter Hi Peter, I'm really sorry for your wait. Please can you DM me your policy number? Thanks AH
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Keşfet

@lucy_needham83 @dzdz2021 @TyrahBankz @joannab77904413 @whatKatydidnext @mary_db10 @Ale_Marie93 @LuxNegrita