Busbud

@Lise1234567890 Hi Lise, Sorry for the delay! One of our colleagues has already responded to your inquiry with guidance on your questions. Please check your email or Instagram messages, and let us know if you need any further assistance. We're happy to help! @Busbud

@Busbud I emailed en messaged you on Instagram a week ago. Does your customer service team not work on there? I have some questions about changing the time of a bus without cancelling it.

@Grace91089382 @Miss_Morph Please reach out to support@busbud.com

@Busbud @Miss_Morph I cannot contact you on email

.@Busbud do you guys answer your emails? How does one contact your company?

@mjoziie_gl Hello! We understand this is not the travel experience you were expecting to have! We care deeply about the service that our partners provide. Please us contact via email at support@busbud.com and we will gladly help you further!

Attention students Beware of KM Luxury Coaches and @Busbud Last year, I bought a ticket through them, only to arrive at the station and be told the bus didn't exist. After that, I tried emailing them, but got no response. Don't fall for the same trap.

@VannJara @phocuswire @Ratality1 ¡Hola! Como parte del proceso de reserva, se aplica una retención temporal a los fondos requeridos en su cuenta. Si una reserva falla, este monto se le devolverá. Cualquier monto que vea en su extracto bancario se revertirá automáticamente. No se necesitan pasos adicionales.

@phocuswire @Busbud @Ratality1 @Busbud compré mis boletos de autobús en México por medio de la aplicación , me los cobraron 3 veces y nunca me llegó el número de reserva , necesito recuperar mi dinero , cuál es el procedimiento

The Montreal-based global #groundtravel booking platform @Busbud has acquired South Africa-based Ratality (@Ratality1) with the intent to integrate its revenue management optimization software. bit.ly/3yvHGIY

@PhakathiPha8 @arrivealive Hello! We, Busbud, are an online booking platform, therefore we are not the actual trip operators, but we care deeply about the service that our partners provide. I can see we are in contact over email. As soon as we have an update from the operator, we will let you know!

@Busbud @Busbud @ffgertse Yesterday I couldn't take the bus because the bus employees that work at the bus doors checking bus tickets told me the bus was full. And I couldn't take the trip from Capetown to jhb.  This is poor customer service. @Arrivealive

Big news for bus travel! Busbud acquires Ratality, a revenue management software for ground travel operators! This means a complete solution suite for operators globally, empowering operators to optimize and grow their businesses! #bustravel #acquisition #growth

@mthizer Hello! If you have not already, kindly email us at support@busbud.com, and we will gladly investigate further! Rest assured, any amount you see on your bank statement will be automatically reversed if a booking fails. No additional steps are needed!

@Busbud hi. I had a failed ticket booking and 650.50 rands was deducted from my account. I need a refund. Now again 360.50 rands had just been taken from my account without any bookings. Please can you urgently refund me

@GurkiratSGill13 Hi Gurkirat! We can confirm that we have replied to your request on Tuesday - don't forget to check your spam! Please let us know if there is anything more we can do to help.

@Busbud hi, my ticket no. Is 961486, no one responded on this ticket

@rootytooty11 Hi Matt, we have contacted you via email with an update on your request. If there is anything more we can do, please let us know!

@Busbud have been in touch with you via email but haven't got a response from a real person yet over the last several weeks. How do I raise a complaint with you and actually get a response?

@AzanianFace @apmbus Thank you for letting us know. I understand this is not the travel experience you were expecting to have! We, Busbud, care deeply about the service that our partners provide. If you haven't already, please email us at support@busbud.com, and we will gladly investigate further.

@apmbus @Busbud Booked a bus ticket for yesterday for today’s trip at 6:00am, the bus neber pitched up, we tried contacting @apmbus service and the numbers are not working. I need my refund back. I have been scammed.

@MajovaBob @apmbus Hi Bob, we, Busbud, are an online booking platform for tickets, therefore we're not the actual trip operators, but we care deeply about the service our partners provide. If you haven't already, please email us at support@busbud.com and we will gladly investigate further.

@apmbus I was scammed by this company. Booked and paid thru @Busbud for a bus from Beaufort west to east london last night. Schedule time was 1105pm 4th Aug 24. Sadly the bus never arrived at all. Their contact numbers are not working. BusBud who received my money r a solving themselves

APM – long-distance bus company is driven to success city-press.news24.com/Sponsored/apm-…

@lotuscicegimsi Merhaba Emine, müşterilerimize hak ettiği hizmeti verebildiğimiz için mutluyuz! İyi günler!

@Busbud aracılıyla aldığım biletle ilgili bir sorun oluşmuştu. Mailden kendilerine dönüş yapıp para iadesi istemiştim. Sağolsunlar bugün ücreti kartıma iade etmişler. Buradan da teşekkürlerimi iletmek istedim. Thank you very much for your help 🙏

@eabrahams791 Hi Emma, thanks for your message! We care deeply about the service that our partners provide. Please feel free to contact us at support@busbud.com with your booking information, and we will gladly investigate your experience further.

@apmbus @CTK_Travel @TicketProSA @Busbud You have to get rid of this service, they are a liability, they draw into question your ethics in business. Go read the @hellopetercom reviews! People left stranded for hours

@AustinNicholas0 Hi Austin! Feel free to email us at support@busbud.com, and we will be happy to help you with any requests!

@Busbud can someone message me please?

@gabiflorensa ¡Hola! ¡Contáctanos support@busbud.com para que podamos ayudarte más!

@simentalan ¡Tenga la seguridad de que su experiencia es una prioridad para nosotros y estamos haciendo todos los esfuerzos posibles para resolver esto lo más rápido posible! Actualmente estamos en contacto con la compañía de autobuses y nos comunicaremos con usted en breve para informarle.

@infernal_racket Thanks Natasha! We are so glad that Chester has helped you with any of your travel needs!

@Busbud I love Chester the help bot! Much love from Sweden.

@KingKimbit We're sorry to hear about your experience. The safety and well-being of our customers is extremely important to us. One of our customer experience agents will be reaching out via email to gather more information and provide support. Thank you for bringing this to our attention.

Hi @Busbud I tried to use the chat function from your app but it said my message was too long. Re: Maheux bus MTL to OTT Sun, Jun 2, 2024 from 1:15 to 4:55pm (arrival time to Portage stop ~ 5:20pm). There was an a couple sitting behind me and threatened me as they got off (1/2)

@Marcelo16194349 @Busonbr Olá Marcelo! Para qualquer dúvida, você pode entrar em contato conosco em support@busbud.com

@Busonbr @Busbud Olá, como eu entro em contato com vocês referente a comprovantes de viagens?

Anunciamos a fusão com a @Busbud, plataforma global de reservas de viagens de ônibus e trens. A união estratégica representa um marco significativo para as empresas, visando aprimorar a experiência do cliente e potencializar a eficiência operacional em todo o setor.🚀 #mobility