Charles Harvey

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Charles Harvey

Charles Harvey

@CHALcbh

Charles Harvey Associates: IT, Information & Cyber Security professional.

East Anglia, UK Katılım Eylül 2015
396 Takip Edilen107 Takipçiler
Charles Harvey
Charles Harvey@CHALcbh·
@ctshirts I am happy to report that the shirts have now arrived and this potential problem was dealt with courteously and professionally by your Customer Service team, so a disgruntled customer now happy. Well done and good to know that you have a caring attitude towards customers.
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Charles Tyrwhitt
Charles Tyrwhitt@ctshirts·
@CHALcbh contact us, we are here for 18 hours every day via email, phone, web-chat and social media - you can also find the link for our contact details at the bottom of each webpage. 2/2
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Charles Harvey
Charles Harvey@CHALcbh·
@ctshirts Seriously disappointed that shirts I ordered on 28-May, due for delivery by 4-Jun now emailed not going to be until 9-Jun. No way of contacting CT sensibly so very likely left without a shirt for 7th. As a customer for some years, I feel badly let down.
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Charles Harvey
Charles Harvey@CHALcbh·
@ctshirts I have just had an email from Chelsea at your customer services and am open to suggestions as to how this can be resolved, or I will have to buy a shirt elsewhere. I won’t put the order number here as it coukd be used fraudulently- if I can DM it then I will. Thanks.
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Greater Anglia
Greater Anglia@greateranglia·
@CHALcbh Apologies, please try option 3 again in the morning after 08:00. - Johnny
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Charles Harvey
Charles Harvey@CHALcbh·
@greateranglia Hi, just been on-line and allowed to buy (stopped short of doing it) an off-peak return from SMK to BHM on 24-Oct 07:29 & back 25-Oct 14:47. The GA legs are peak time trains, yet it seems I can buy & use an off-peak ticket? Is that right?
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Charles Harvey
Charles Harvey@CHALcbh·
@greateranglia Thanks - it was the pnline booking system that allowed me to select that ticket for those times! How do I find out for certainty? I tried calling, but they couldn’t answer & pointed me at the web support team who are now closed.
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Greater Anglia
Greater Anglia@greateranglia·
@CHALcbh Hi Charles, Off-Peak and Super Off-Peak tickets for long-distance journeys via London have various restrictions depending on the journey being made. The time restrictions in the table may not apply. Please check our online booking engine or ask ticket office staff. 1/2 - Johnny
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Charles Harvey
Charles Harvey@CHALcbh·
@GWRHelp We did move and explain this on the last leg of our journey: booked seats were 70 & 71. This is why your booking system is useless and broken.
Charles Harvey tweet mediaCharles Harvey tweet media
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GWR
GWR@GWRHelp·
@CHALcbh Hi Charles, very sorry you weren't happy with your seat reservations. If other seats are available and not reserved you are more than welcome to move. Celia
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Charles Harvey
Charles Harvey@CHALcbh·
@GWRHelp I’d like to understand why your booking system is so rubbish that on a return journey Newbury-Penryn our booked seats were across the aisle on all 4 journeys seats were bookable. This despite there being space on all coaches for the seats to have been placed together.
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Charles Harvey
Charles Harvey@CHALcbh·
@ThadTheAA_UK Only just seen this and the AA were brilliant, it’s the RAC who were useless and now fired! You guys were great!!
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Thad Thompson The AA Supervisor
Thad Thompson The AA Supervisor@ThadTheAA_UK·
@CHALcbh We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - WhatsApp number & email address - Full details on what's happened, inc. date/time of the incident.
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Charles Harvey
Charles Harvey@CHALcbh·
@TheRAC_UK you’re fired. The last callouts have been too long and today my wife managed to touch “business” when recording a breakdown which she was not able to undo. @TheAA_UK were no trouble and turned up a lot quicker than you ever have recently.
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Charles Harvey
Charles Harvey@CHALcbh·
This is actually very poor.
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Charles Harvey
Charles Harvey@CHALcbh·
On top of that cost has gone up from £23 to £38 monthly and for what?
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Charles Harvey
Charles Harvey@CHALcbh·
@askmygp why does this not work? Totally utterly useless and I will complain to my GP.
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Lisa Forte
Lisa Forte@LisaForteUK·
It’s FRIDAY! In the interests of entertainment- what should all security professionals do on Fridays to ensure everything is “super safe enough” over the weekend? Wrong answers only!
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Charles Harvey
Charles Harvey@CHALcbh·
@Scotlandteam Well done Italy, but a shockingly poor Scotland second half. What is it with the Scotland team? Where is that desire and hunger to win? Of course, totally absent - silly me.
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