CVS Health

@DaveVadala1 We're sorry to hear about the technical difficulties you've experienced, Dave. Please contact us at 888-607-4CVS so that our team can provide direct assistance.

Hey @CVSHealth Is there something wrong with your app. It barely scrolls, it’s impossible to load discounts. I won’t be shopping there til it’s fixed. My phone is totally upgraded so I don’t think it’s me.

@ConcernedPig Hi, We take these matters seriously and would like to follow up to learn more. For our team to better assist, can you please direct message us with your full name, your telephone number, and your email? Sincerely, Michael.

So @cvspharmacy has merged my account with someone else’s. I can see all of her and her kids’ rx’s. I can see her phone number. They ran my last rx thru her insurance. I have called and chatted with multiple agents and no one knows what to do.

@politico Our latest Economic Impact Report outlines CVS Health’s economic contributions in communities nationwide: cvshealth.com/economic-impact

What does it take to improve how health care shows up in communities? CVS Health’s Melissa Schulman joined @politico to discuss our enterprise role in supporting access and better health outcomes nationwide. cvs.co/3PNJJkh

@AakashRaut Hi Aakash, Thank you for contacting the CVS Social Media Resolution Team, our policy has not changed in regard to printed coupons. For more information please visit cvs.co/3PqbdfP. Sincerely, Michael.

Disturbed by the possibility that @cvspharmacy no longer accepts printed @Coupons. Those can’t be faked. @CVSHealth ?

@MJI2727 Hi there, thank you for bringing this to our attention. In order for our team to look into this matter further, please send us a private message/DM with your full name, phone number and the CVS Pharmacy location where you fill your Rx. Thank you!

@AllinaHealth @CVSHealth Why can't I get a prescription filled that has 1 refill left? You are attempting to contact a former Physician from Allina who moved to another provider in order for her to approve my already once filled prescription.

CVS Specialty is helping fertility patients nationwide access more affordable medications through TrumpRx.gov. Patients across 36 states are using TrumpRx.gov to save on certain IVF medications while receiving high-touch pharmacy care from CVS Specialty.

@plexianaaa Hi there, thank you for bringing this to our attention. In order for our team to look into this matter further, please send us a private message/DM with your full name, phone number and the CVS Pharmacy location where you fill your Rx.

@CVSHealth hi… why did yall charge me twice for a prescription?

@JustJayJax Hi there, thank you for bringing this to our attention. In order for our team to look into this matter further, please send us a private message/DM with your full name, phone number and this CVS location.

Glad they told me to be 10 minutes early for my appointment that was supposed to start 20 minutes ago. @CVSHealth do better at scheduling. I was here earlier waiting and the wait time went from 20 minutes to 1h and 10 minutes and no one was here

@mlh_creative Hi, Thank you for reaching out to the CVS Social Media Resolution Team. Please note that CVS operates exclusively within the United States and does not have stores or access to the CVS website outside the country. twitter.com/messages/compo…

@cvspharmacy @CVSHealth I have prescriptions in a pharmacy in the Staes where I live. I also have a house in Mexico. I am in Mexico now and I cannot access the app. It’s not available here. I can’t find a way to contact CVS about this and I have a message from my pharmacist.

@StineyRumDitty Hi Chrissy, thank you for contacting CVS Social Media Resolution Team. We are happy to assist. To ensure we provide accurate support, could you please send a direct message with your name, phone number and store location? Sincerely, Victoria. twitter.com/messages/compo…

@cvspharmacy @CVSHealth Yeahhhh, I’ve got a bone to pick with you after my experiences today. Absolutely ridiculous.

@nicknack828 Hi there, we take your experience seriously. Can you please send us a private message/DM with your full name, phone number and the specific CVS Pharmacy location you visited so we can look into this further for you? Thank you!

Maybe the CVS Minute Clinic should be renamed the Hour Clinic, because I’ve literally been sitting in the lobby for 2 hours despite scheduling an appointment online. #cvs #HappyValentinesDay @CVSHealth

CVS Health is proud to serve as a core partner to the TrumpRx Fertility program through our Specialty Pharmacy. “For all of us who are committed to providing affordable access to medicine, today’s launch of TrumpRx marks another step forward.” Learn more: cvs.co/3MpuUDe

@KennethBaer Hi Kenneth, Thank you for your feedback. I understand your frustration and concerns regarding this matter. I have documented your feedback today and shared it with the store leadership team. Sincerely, Michael.

Hey @cvspharmacy and @CVSHealth, your store at 7809 Wisconsin Ave in Bethesda is violating the law by not shoveling the sidewalk and imperiling the health of your customers and neighbors! How is this "building a world of health around every consumer"? @amfriedson @MontCoExec

@Princess_Nef Part 4 of 4 Please let us know if we can assist further. Sincerely, David.

CVS going to automation was the absolute worse thing they could’ve done. As a patient, this is incredibly frustrating and prolongs the need for help. If this wasn’t an urgent script, I would go elsewhere @cvspharmacy @CVSHealth

@Princess_Nef Part 3 of 4, Teams return voicemails in a timely manner to ensure questions are answered. For immediate service, patients can always visit cvs.co/4thifmn or our easy-to-use CVS® Pharmacy app, where they can refill prescriptions, check their prescription status and more.

@Princess_Nef Part 2 of 4, To provide the best experience for patients in store and prevent patients from holding on the phone, phone systems at select CVS Pharmacy stores are directing patients to voicemail to help ensure our pharmacy teams can focus on providing clinical care.

@Princess_Nef Part 1 of 4, Hi, We’re committed to delivering exceptional care to all our pharmacy patients.

@Tayjay34705511 Hi there, we take your experience seriously. Can you please send us a private message/DM with your full name and phone number so we can look into this further for you? Thank you!

@CVSHealth 3 hrs trying to fill a painkiller post root canal, multiple calls to CVS 288 st Nick ave harlem, Dr sent scrip 3x b4 it was recognized, pharmacist tells me CVS doesn’t “cash full” scrips. Why didn’t she tell me from the get go? Another sleepless nite for me. #training

@_allisulli Hi Allison, thank you for taking the time to share your valuable feedback. We have provided your feedback to our Leadership team. Please let us know if we can help again in the future. Thank you