Carol Lutton

The 8th November 2021 marks the start of World Quality Week and as part of the celebrations we are today launching the Trust’s ninth Annual Quality Report (AQR). Click here to read this year's report ➡️ bit.ly/3bTDpjX

The #HSCQI Awards Partnership and Coproduction category winner @setrust Wellness Recovery Network, Big congrats @setrust @McgoranSeamus Angela O'Hara @shevlin_eileen @BrendaCarsonSET @s_thomp1 Massive well done to the dedicated team of staff and volunteers.

#HSCNI Awards- Innovation/Transformation in Care Joint winner. Congratulations to Noel Black and team for their fantastic Ambulatory Services initiative @SETInnovation @setrust

@HorizonsNHS @HughMcCaughey @HelenBevanTweet @LeighAKendall @KerryEMcGinty Hi I’m Carol, I’m an Associate Improvement Advisor and I’m still a Twitter fledgling! 🥴

Welcome to the Improvement tweet chat with @HughMcCaughey @HelenBevanTweet @LeighAKendall & @KerryEMcGinty monitoring the chat ! Here's Question 1: Please introduce yourselves! Please remember the hashtag #Quality2021 in your replies

Hoping to learn a lot from this session today! @HughMcCaughey @HelenBevanTweet @HorizonsNHS @LeighAKendall #Quality2021 @SETInnovation

Great keynote address at #Quality2021 from @okpedrodelgado around staff well-being. Will definitely be re-looking at how I make my well-being-Tiramisu! @SETInnovation

On What Matters to You Day 2021 @S4Maher tells us that we are guests in our patients/service users lives, not the other way round. It is a privilege to be able to ask- “What matters to you?”. How true. #WMTY21 @SETInnovation #Quality2021

6 rules for simple rules... a super start to the International Forum with @HelenBevanTweet and @goranhenriks . “The future is now and not tomorrow”. @SETInnovation #Quality2021 @BrendaCarsonSET

DO NOT GO BACK TO HOW THINGS USED TO BE What are you going to keep doing post #COVID19 ? Hold on to the changes My new #sketchnote on some things to keep going #kindness #workplace #nhs

That’s a wrap! Lovely to attend and be part of the Graduation event for ScIL24 / Bel3.....we got there in the end! @ScIL_NES @SETInnovation

Delighted to attend the official launch of South Eastern Trust’s Annual Quality Report 2019/2029 today. A fantastic showcase of the quality work being undertaken across the Trust @SETInnovation @setrust

Great to be hosting our very first virtual coffee club today currently hearing from our three #SQE winners. Over 70 staff currently logged in #wqd2020 @HSCQI

#SETCovidFramework is officially launched today, focusing on lessons learnt & changes made within the Trust in response to COVID-19. Read it here 👉🏻view.pagetiger.com/covid-framework @camperofdreams @jharpurslt

We are pleased to announce that the Maynard Sinclair Ward at the Ulster Hospital is a finalist for the NICE Shared Learning Awards 2020! 🎉 Attend the virtual awards on 12 Nov, 1pm to vote for the winner. Register now: bit.ly/3iNOkN8 #Proudofourstaff #TeamSET 🌈

Getting Q @theQCommunity @HSCNI event! Can’t wait to hear these NI Exchange Winners share on their exciting projects @BrendaCarsonSET @gillsmith_smith @setrust @NHSCTrust @camperofdreams Glad Brenda and Gill got the memo about bright colours for photo! #QComNi

This is one of my favourite #sketchnotes I have created. It helps guide me during improvements or changes It’s a great reminder to spot them & stop them #QI #change

Day 2 at #ScILc24 already we have looked at 6 root cause analysis tools and also explored driver diagrams. This afternoon the model for improvement and project charters. We will all sleep well tonight 😴 @S4Maher @joehandsnhs @Levette22 @gillsmith_smith @seanmcquade01

We are thrilled to officially launch our Illustrated Guide to Quality Improvement as part of the #QualityConf 2019! It is a fun and engaging resource which will help you remember key concepts and tools. Here's the digital copy: qi.elft.nhs.uk/qi-illustratio… @Sonia_Sparkles @NHS_ELFT