Imagine getting into a sticky situation in a foreign country because you couldn’t make payments?😫
We are so glad @thisis_derin was able to make payments in Kenya & Ghana easily with Grey.
Get the Grey app today for easy payments on your trips. Link below to get started 👇
@greyfinance@thisis_derin@greyfinance what is going on? I made a transfer to my Grey account, the transaction is there but I cannot see it on my balance. Kindly look into this.
@greyfinance@thisis_derin Never in your life tell me that foreign transactions Is 3 day or shit I mean money Is not showing in my balance what is happening
@greyfinance@thisis_derin Currency conversion isn't going through. It's stuck on pending and keeps showing processing.
I came here to see what's going on after not getting a response on the app. Please, when are you guys going to fix your issue?
@greyfinance@thisis_derin Hello Grey Support Team,
I received a local transfer payment from Upwork and the transaction status in my history shows “Completed,” but the funds are not reflecting in my available balance.
This is not my first Upwork payment to Grey, reference: AEZ2WNDGKKX
Please help me!!!!!
@greyfinance@thisis_derin Hi Grey. I tried sending money today, none went, only to come back to see I've been debited. I've checked my accounts, can't find any money.
Please I need a refund. Thank You.
I can't send message via DM.
@greyfinance@thisis_derin Pls treat this as urgent chatting support in the app no response. The issue is transfer has been received in the app but not reflected in the balance.
Please treat me as urgent
francischinedu254@gmail.com
@greyfinance@thisis_derin Why is my transaction history showing received funds, but not reflecting on dashboard balance,
Both usd and naira (received) not showing on dashboard balance.
@greyfinance@thisis_derin I got paid 3 hours ago and the transaction shows as "completed" on my recent transactions list, but it is yet to reflect in my available Balance. I need customer support fast!
@greyfinance@thisis_derin Hi I am a freelancer, a client sent me money from UK and for over 14 hours you have the funds on pending. What’s wrong please I have provided everything you need
@greyfinance@thisis_derin Why are you guy not showing my withdrawal from Payoneer since yesterday, Payoneer had completed the payment since yesterday and still you guys are not showing it on my dashboard. Going to 24 hours now. What the hell is happening?
@greyfinance@thisis_derin For over 3-4hrs now my money have not reflected in my grey account… deposited three times, all payment not reflected
They all shows but not added to the account