Neal Chandra

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Neal Chandra

Neal Chandra

@ChandraNeal

building @console__

San Francisco, CA Katılım Haziran 2011
261 Takip Edilen329 Takipçiler
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Neal Chandra
Neal Chandra@ChandraNeal·
We've been incredibly lucky to work on a great product with an even better team. The team at Console is not just talented and hard-working, they’re low ego and genuinely fun to be around. We take the work seriously, but not ourselves. We’re on track to build a category-leading vertical AI product in a massive market. If you’re interested in having real impact on a small but mighty team, reach out and learn more!
Andrei Serban@andrei_serban

All companies run on IT. But almost all IT teams are underwater. The ones that aren't run on Console. Console raised a $23M Series A led by DST Global Partners and @ThriveCapital to help leading companies like @scale_ai, @tryramp, and @webflow automate 50%+ of their tickets.

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Console
Console@console__·
Introducing Console Inbox: the AI-native service desk that gets better as you use it. Legacy ticketing systems were built to track work, not get the work done. Tickets pile up, context is missing, and teams spend half their day on triage. Inbox represents a fundamental shift. Console’s AI resolves every request it can, end-to-end. When it can’t, tickets land in your Inbox with all the context you need to fix the issue fast. The best part: AI recognizes tickets with recurring patterns and creates new automations so they never become tickets again. This is the future. IT’s time to build. Read more here: console.com/blog/inbox-ai-…
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TBPN
TBPN@tbpn·
BREAKING: @imsbhalodia has joined Console as Head of Security
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Neal Chandra
Neal Chandra@ChandraNeal·
It's been amazing working with the team at Webflow. It's been one of our best partnerships, with Console regularly automating 80%+ of weekly support requests. This level of success has only been possible because the Webflow team works so hard to provide their employees a great experience. So excited to keep building together!
Console@console__

After evaluating nine other solutions to replace their legacy tool, @webflow chose Console and reached an 87% auto-resolution rate within the first few weeks. “There were at least 3 to 4 hours of the day just doing access requests. With Console, entire days are given back to me. It's made such a joy to someone in my position." Tory Harmon IT Support Engineer, @webflow

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Console
Console@console__·
Ranked #5 in the Intelligent AI Applications category! Recognition like this comes from the focus, speed, and customer obsession of the Console team, who keep IT teams at @tryramp, @webflow, and @Flock_Safety running strong.
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The Information@theinformation

Of the startups on The Information’s 50 Most Promising Startups list, 20 are generating over $10 million in revenue, with four exceeding $70 million. The companies span AI, crypto, and software. Full story here: thein.fo/4oYwjyp

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Console
Console@console__·
At Console, every new hire somehow makes us question our own resumes. Welcoming Tina Tewari → GTM Engineer. Broke the record for most deals closed in a single day @rhobusiness, @pearvc fellow, & ex-SWE at @ai_nwo (acq). “I'm stepping away from @Cornell to join a company that feels like the future."
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Neal Chandra
Neal Chandra@ChandraNeal·
Working with EB the last 6 months has been awesome - he's an amazing product engineer who ships at lightning speed and can think deeply about customer problems. And I'm fairly confident he's got the record for longest/furthest biking session on the team by a margin of ~18 hrs.
Console@console__

Introducing Eric Bryan! Role → Software Engineer Time at Console → 6 months Support Request → Hire an on-call bike mechanic (non-negotiable) 🚴🏻

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Perly 🦈
Perly 🦈@_Shark_byte·
Art pieces I made lately pt 1 🎨 Lately it’s been all abt @getunuvo BUT i didn’t stop making art for the coolest startup Here’s some recent ones In 2 parts because x doesn’t let you post more than 4 pics at a time 🥲 @sfcompute @greenliteai @dedaluslabs @console__
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Console
Console@console__·
We're on @TechCrunch & @GreenfieldVC's #Disruptors60 list, chosen from a thousand companies shaping the future of AI! Proof that when the product works, word travels fast.
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Console
Console@console__·
Console is recognized in @Redpoint’s AI64: a shortlist of 64 companies defining the next wave of enterprise AI. We’re building for the people behind the tickets (the ones keeping every company running quietly in the background), so this one feels like a win for IT everywhere 🖤
Redpoint@Redpoint

Introducing the Redpoint AI64: our list of the top emerging enterprise AI applications. Check out the honorees and dive deeper with the full report, linked in the comments!

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Console
Console@console__·
brought some magic to an IT conference. that magic may or may not have been Console. @JamfSoftware
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saksham
saksham@saksham·
best part of working at console on Thursdays
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Neal Chandra
Neal Chandra@ChandraNeal·
@console__ Great celebration with great people who made all this possible!
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Console
Console@console__·
Celebrated our Series A in a space that felt like home, with the people who feel like family.
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Nikesh Arora
Nikesh Arora@nikesharora·
Always maintained that we need AI first solutions, attaching AI to existing SaaS apps isn't the solution. Solving the problem from first principles using AI, rethinking workflows and systems of record is needed. Looking forward to @andrei_serban and team solving the IT management problem.
Andrei Serban@andrei_serban

All companies run on IT. But almost all IT teams are underwater. The ones that aren't run on Console. Console raised a $23M Series A led by DST Global Partners and @ThriveCapital to help leading companies like @scale_ai, @tryramp, and @webflow automate 50%+ of their tickets.

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Neal Chandra
Neal Chandra@ChandraNeal·
Over the last year, we've seen that nearly every IT team is underwater, overwhelmed with manual support requests, and unable to prioritize work that truly matters. With Console, we're getting IT teams to inbox zero and back to work that actually matters.
TBPN@tbpn

.@andrei_serban (Founder & CEO, @Console__) says IT went from driving innovation to drowning in tickets. “Our mission is to take that support load off their plate with AI, so IT can get back to working with other teams and driving real process improvements.” Console raised a $23M series A to do just that.

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