CleanShot

@altryne @lennysan Hey Alex, really sorry about the issues, that’s not the experience we want. Could you email us at hello@cleanshot.com so we can take a closer look? Also, we’re working on a big update, just need a bit more time 🙏

@lennysan I LOVE @CleanShot but omg has the development stalled, and it's suffering enshitification! Screnshots take 2 seconds now, the UI is frozen, no new features for like the last year. Sad (I still use it daily)

A few lesser-known products I love and use a ton: 1. cleanshot.com for screenshots 2. supercut.ai replaced Loom for me, so clean 3. textexpander.com for frequent snippets 4. matthewpalmer.net/rocket/ for emojis 5. brain.fm for focus

@bart Thanks for the suggestion Bart!

@CleanShot Hey! Love the app, one small gap: when multiple screenshots stack up in the Quick Access overlay (or in Capture History), there's no way to multi-select and drag them out in one go. Still have to drag them one by one. Any chance of adding shift/⌘-click multi-select? 🙏

CleanShot's Scrolling Capture is a lifesaver, but most platforms shrink it into a tiny, unreadable image. 🧐 With CleanShot Cloud, you can share it the way it’s meant to be seen: full-size, smooth, and scrollable. Here's a quick demo: cleanshot.com/share/wWZKx4rD

@linuz90 @AlxAndrws Hey, can you check if you have updates renewed? It's possible that your license does not have access to the latest version and in this case the last possible version is downloaded.

@AlxAndrws @CleanShot Whoa, then @CleanShot need to fix your website, it points to an old version!

Downloaded @CleanShot on a new MacBook Pro, on Tahoe, and it just crashes immediately upon opening. What am I missing?

@Helloyunho_ Hey! Have you tried restarting your system? If not, please do so. If that doesn’t help, send us an email at hello@cleanshot.com so we can look into the issue for you.

@CleanShot about 2 days ago cleanshot started to act weird... weird i mean when i take the screenshot it takes a long time to be captured and being able to capture something else again also when that happens and i click cleanshot menu bar it lags soooo bad

Recording a tutorial, demo or sales video? Don’t hide in the corner. 👀 Click your webcam preview anytime to go fullscreen - highlight your reactions, explanations, or key moments! To make it even easier: assign a shortcut for it in the Settings! #CleanShotTip

@Long70237656232 Could you please send us an email at hello@cleanshot.com so we can look into this issue for you? 😊

@CleanShot Hello, I've noticed that since the latest update, I experience long wait times and loading delays whenever I use screen recording or scrolling screenshots. How can I resolve this issue?

CleanShot + Your Brand = 💙 One screenshot preset and every capture stays on-brand. 💎 1. Create a preset with your brand colors. 2. Set it as default preset. 3. Send perfectly branded screenshots to your clients. 🤝 #CleanShotTip

@arunjayanthi_ Hey, we've received your message half an hour ago and issued the refund immediately.

@jordanborth Hi Jordan! Could you please send us an email at hello@cleanshot.com so we can look into this issue for you? 😊

Has @CleanShot been buggy for others lately? It feels like the last couple of months I've been running in to hangs, thumbnails not properly dismissing and generally slow performance… I've been running all the Tahoe builds…

@awesterhoffcom Hey, could you please send us an email at hello@cleanshot.com so we can look into this issue for you? 😊

@CleanShot I just downloaded CleanShot again. However, it won't open. It briefly appears in the menu bar but closes again in less than a second. I tried reinstalling it, and there are no files in the library to clear.

@bedesqui @raycast Hi Igor! You can achieve this using our URL Scheme API: cleanshot.com/docs-api Then, use Raycast to run a script that opens a URL like this: "cleanshot://record-screen?x=100&y=120&width=200&height=150"

would be SO NICE if @CleanShot supported user defined preset resolutions... would be even nicer if it let me start a recording at some resolution straight from @raycast once can dream, right?

@HiForbiddenaura @widepipe Currently, we don't have a zoom feature for screen recordings.

@CleanShot Does the cloud pro license let you use the app on 2 machines? I have 2 macs I got back and forth between.

@andreylv You need to click on "Tahoe 26.3" to reveal the build number. Please check if it shows 25D125. If it doesn't, you're likely on a beta build and will need to update to the official release.

@CleanShot Hmmm...no, im on this version actually. May be 26.4 beta helps?

@CleanShot is almost unusable in Tahoe 26.3, is there any patch or something?

@Ruud_ Hey Ruud, could you please send us an email at hello@cleanshot.com so we can look into this issue for you? 😊

@CleanShot When taking a screenshot, a popup shows up in the bottom-left corner. It takes ±2 seconds before I can press COPY. Could you please make these things available immediately? I don't need that fancy loading transition. It's slowing me down.

@sperosck @TechRemarker Yes, this issue was resolved in the final release 26.3 (25D125), the patch is no longer required 🙂

@CleanShot @TechRemarker Was this resolved with the final release of 26.3 or is the patch build still recommended?

Every time take a @cleanshot screen grab and appears in lower corner, it somehow freezes everything else on screen so you can move cursor but can't interact with anything. Haven't seem a bug like that with a mac app in a long time. Started quite recently on macOS beta.

Mac users - you already press Space to preview files. But did you know the same works in CleanShot? 🤔 Here’s a #CleanShotTip you might’ve missed: hover over a captured media file and press Space to instantly see a preview 👀

@BrOrlandi Hi Bruno! Do you have enough free disk space? CleanShot can crash if there’s not enough space. Try removing some files and see if that helps.

@CleanShot I'm trying to record my screen, but the video consistently crashes at exactly 8 minutes and 20 seconds. I only realize this after saving the recording. The recording process appears to continue normally. For example, I recorded a 12-minute video, but after saving it, the file only contained 8 minutes and 20 seconds. This has already happened twice. I'm using the latest version (4.8.7). Please fix this issue, as I currently cannot rely on this app for screen recordings. I now have to use another software to record the same content for a third time. I hope this can be resolved soon.