Claire Collier

@BastionJam98279 hey boy! Hope SA is being good to you. Drop me a line if you want to catch up one of these days.

@StandardBankZA - I have been blocked out of my personal savings account by your bank for over a week now. I am in the UK so cannot contact you over the phone. I want access to my account and would appreciate help in resolving this today.

@Discovery_SA how do I go about making a direct payment to you to pay my outstanding credit card amount?

@Discovery_SA It will be my husband's ID as the credit card is in his name. Andrew Collier - 7206165136082. Wanting this account closed this week please.

@CleanupClaire Hi Claire Thanks for reaching out to us. you may provide us with your ID number, and we’ll assist further.

@Discovery_SA we want to close our credit card account but you only have telephone lines as options to do so. We are in the UK and can't call you from here. Please send me an email address to carry out the cancellation online.

@TelkomZA ... still waiting for our internet to be restored. Please help us. Haven't been able to earn an income working from home today!!!

@TelkomZA no internet access since 10am this morning! Fault reported and told it will be "resolved soon". Please actually do so...SOON! Some of us work from home and now we can't!

@eThekwiniM it's now been 48 hours without water! So much for my case being "escalated"! Your apathy is appalling! Can I just get a water meter installed, PLEASE?!?! #servicedelivery #publicservice #water #taxpayers

@CleanupClaire @eThekwiniM @eThekwiniM thank you for your invoice. Unfortunately we are experiencing a payment backlog. We have escalated it for urgent attention, but cannot provide a definite date or time for payment. Assuring you of our best attention.

@eThekwiniM @CleanupClaire I believe "escalated" is the new "fixed".

@eThekwiniM @eThekwiniM my case was "escalated" at 15:00. It is now 19:00 and that "escalation" has achieved nothing. Still no water! Got my water bill this afternoon via email though . The irony! Pity your service doesn't extend past billing people.

@CleanupClaire Your query has been escalated.

36 hours without water at home! Stolen water meter. Meant to be resolved in 6 - 8 hours. Apparently my wait is due to a backlog and a shortage of plumbers. @eThekwiniM PLEASE HELP ME!

@eThekwiniM So I keep hearing 🙄. That's the fifth escalation I've been told has happened for my case today. Escalated to what/when exactly?? Easy to say "escalated" - keeps things nice and vague for you guys to just never deliver ⏳

@eThekwiniM @eThekwiniM and? What did the team say???

@CleanupClaire Thank you, we are making a follow-up with the relevant team. ^mm

@eThekwiniM @eThekwiniM reference number is F210514/301. PLEASE HELP US TODAY.

@CleanupClaire Hi Claire, Thanks for getting in touch, please assist with your ref number. ^mm

@eThekwiniM @datawookie Reference number for case is F210514/301 @eThekwiniM

@datawookie Hi Andrew, Thank you for getting in touch, please assist with your ref number. ^mm

Water meter stolen on Thursday night, so without water. Reported to @eThekwiniM yesterday morning & told it would take 6 to 8 hours to fix. Now 30 hours later and still not fixed. Meanwhile neighbourhood has free & unlimited access to water courtesy of unmetered connection.

@Rbjacobs @datawookie @FNBSA regret giving you a million bucks plus interest for my bond! Can't cancel the bond! Treated like a criminal for not matching my signature exactly. Trekked to branch, filled signature form, sent form, got emailed next day for form AGAIN! #kakservice

@datawookie Please DM me the detailed query and what happened at the branch, Andrew, please include the feedback received from the team. I'd like to help. RB twitter.com/messages/compo…

@FNBSA has, without question, the worst customer service of any bank on this planet. Thinking of taking out a home loan, opening a personal or business cheque account? Don't even contemplate @FNBSA.

@uShakaMarine how is it that your park STILL has the same two slides out of commission after TWO months? No refunds for people coming in on a day pass either. I'm a Platinum Pass holder and I'm regretting buying it! #kakservice #DoYourJob

@HomeAffairsSA @homeaffairsZA @NicoleGraham031 @jsteenhuisen @CyrilRamaphosa @PresidencyZA @helenzille

@HomeAffairsSA @homeaffairsZA your system is down AGAIN at Umgeni Road Home Affairs! Dr Aaron Motsoaledi - how about getting on top of this problem since it's a recurring one?! #homeaffairsdoesnotcare #rights #responsibility #action #doyourjobs