Cliant//Network

been trying to get into contact with @AllianzTravelUS @Allianz for over a week now. they tell me they can’t answer my questions over email, so I call their “customer service” number and sit on hold for days. Is anyone actually on the other end of the line?

@Orrain @orrain Hi! Thank you for reaching out. Kindly follow us back and send us a DM with your query details, and we’ll be happy to assist you further.

@AllianzIreland how can I get an agent to follow up. Sulhe called asking for pics, I emailed within minutes, nothing but automated emails in response. Case no to hand if needed

@jegleeson @jegleeson Hi! Thank you for reaching out. Kindly follow us back and send us a DM with your query details, and we’ll be happy to assist you further.

@AllianzIreland Disgracefull customer service!! Trying to reach you about a claim since the 6th of Feb!! Will never go with you again for a policy!

@AllianzIreland As nobody answered and none of your team could help her she is now left the weekend without a car until your office opens Monday ,Can you please explain what service she is paying you guys for if she has to go chasing & do the work herself when an accident happens ?

@AllianzIreland waiting in the queue for your "live chat support" for 20mins and got kicked out twice now, can't get through on the phone either, cant DM you unless I subscribe, can you please give an actual way of getting in touch about a policy please

@twatterbugger @twatterbugger Hi! Thank you for reaching out. Kindly follow us back and send us a DM with your query details, and we’ll be happy to assist you further.

@AllianzIreland can you please give me the phone number for BREAKDOWN ASSISTANCE? Also, where can I find what is included in BREAKDOWN ASSISTANCE, please.

@ElaineHarte @Elaineharte Hi! Thank you for reaching out. Kindly follow us back and send us a DM with your query details, and we’ll be happy to assist you further.

@AllianzIreland please can I get an email address to send query. Was told to change the car on policy to a newer car would increase policy by €400 for 8 months yet same car in someone else's name with same age with less driving experience for the year is nearly €500 less

@NiDhubhda @nidhubhda Hi! Thank you for reaching out. Kindly follow us back and send us a DM with your query details, and we’ll be happy to assist you further.

@AllianzIreland Have tried numerous ways of communicating to you not to send me pet insurance renewal reminders as my pet is now deceased. You do not appear to heed them, compounding an already stressful situation.

@richiedel88 @Richiedel88 Hi! Thank you for reaching out. Kindly follow us back and send us a DM with your query details, and we’ll be happy to assist you further.

@AllianzIreland. I would like to make a complaint about the service I received from your breakdown assistance call centre. Can you please tell me the number or email I should direct my experience to, thank you.

@MimCotton @mimcotton Hi! Thank you for reaching out. Kindly follow us back and send us a DM with your query details, and we’ll be happy to assist you further.

@kkatherinem @kkatherinem Hi! Thank you for reaching out. Kindly follow us back and send us a DM with your query details, and we’ll be happy to assist you further.

@AllianzIreland I have emailed you 4 times in the last 4 days and no reply? It is a simple query.

@bertyrobbiebob @bertyrobbiebob Hi! Thank you for reaching out. Kindly follow us back and send us a DM with your query details, and we’ll be happy to assist you further.

@AllianzIreland Can someone please explain why it’s taking so long to activate my car insurance policy I have emailed on a number of occasions Still no real reply It’s over a week that I am waiting