DONT EVER USE @safeguarduk found these through @Comparethemkt and basically this company contacted me outside of the cooling off period about an issue with my policy that requires me to pay more money on top of what was already agreed in the signed documents. Horrible CS too
@PavettRoy Sorry to hear that, you should be able to select any traveller added to the booking via the 'Who are you declaring the condition for' question - Nathan
@Comparethemkt hi...I am trying to get a travel insurance quote...and am trying to add medical conditions for my two boys...but it is not giving me the option to add anything....can enter for myself and wife but not for boys🤷🤷🤷
@Comparethemkt hello. I am trying to do a quote. Which I’ve done many times. But I keep getting a message saying I’ve been blocked ? I don’t understand the error message. It was fine when I used it in the last 2 weeks. But today I’m having issues
@frances_cater07 Hi there, sorry to hear this, we can request that our partners stop contacting you, so we can expedite please send us an email to support@comparethemarket.com along with your full name, date of birth and postcode - Nathan
@Comparethemkt I am being harassed by mobile phone numbers telling me they are calling on your behalf. I am getting 5-7 calls a day. I have life insurance cover elsewhere, how do I stop the calls?
@kennyevansuk I'm very sorry to hear you're having trouble. If you could reach out to us via email (support@comparethemarket.com) we will be more than happy to look into this for you.-Liam
@ironman22438 Hi, I'm sorry to hear you haven't received the amazon voucher. Please could you email us at support@comparethemarket.com and we can have this looked into for you - Tauqeer
@parkj794 Hi there. Sorry to hear you've not got your rewards yet. Please DM us with your account email address, full name, date of birth and postcode so we can have a look into this for you. - Ashleigh
@Comparethemkt I still haven’t received the Amazon gift card for the Car Ins I bought via your website. It says within 10 working days on the confirmation email I received. It’s over 60 days from purchase too.
@POULTONGIRL Hey there, I'm sorry to hear that. So we can look into this for you, could you email your query to us at support@comparethemarket.com please? - Jordan
@jph1962 Hi John, thanks for your comment.
Please email us on support@comparethemarket.com or drop us a DM and we'll help you with your Rewards query. - Thanks Tan.
@frank_8899 Hi Frank, I'm sorry to hear that. Please could you email us at support@comparethemarket.com and we can have this investigated for you. - Tauqeer
@Comparethemkt Hi. I've tried clicking on the Domino's offer on the Rewards section of the app and I keep getting this error - even though I am connected to the internet. Is there another way I can get the offer? Thanks
@Comparethemkt@sheilaswheels@askesure@GoSkippy Thanks Liam, but my hope was that you'd clearly mark on your quote results page that they were the SAME company, as I would have realised they'd both be using similarly deficient website back-ends.
Hi @Comparethemkt
Tried to buy car insurance @sheilaswheels
No can do; my email is linked to a contents policy
Tried to buy car insurance at @askesure
They say no; my email is linked to a Sheila's policy
Could have saved hours if I knew they were the same.
Went to @GoSkippy
Hmm @Comparethemkt, you know when you ask “can we contact you?” And my answer is No.
And then some sleezy salespeople ignore me and contact me anyway.. you do realise that’s breaking GDPR laws right? And you know the enormous punishment for companies that carries, right?
@Comparethemkt you’re site is frustrating me, tried multiple times to get travel insurance. All the quote results only give the option to see ‘more details’ and not actually buy any so I’ll have to go elsewhere!