Cure & Simple

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Cure & Simple

Cure & Simple

@CureSimple

Delicious British Meat from East Anglia delivered throughout the UK. Home to Bacon by Post. Good food, good mood

Hertfordshire, UK Katılım Temmuz 2013
1.2K Takip Edilen14K Takipçiler
Cure & Simple
Cure & Simple@CureSimple·
@paulstalker84 Hi Paul, I have tried to reinstate this for you but it is asking for card details to be resubmitted, would you please be able to do this via your customer account? Kind Regards, Cure & Simple
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Cure & Simple
Cure & Simple@CureSimple·
@dcastroh23 Hi Daniel! Sorry to hear that you want to cancel and sincere apologies you have not been able to reach us. We are facing some ongoing IT issues currently which is affecting our communication platforms. I can advise you that your subscription has now been cancelled.
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Daniel Castro Harman
Daniel Castro Harman@dcastroh23·
@CureSimple I’ve been trying to get through to you to cancel my subscription with no success. I can’t find a phone number anywhere and you haven’t replied to my contact form messages or email. Really poor to make me go round the houses like this.
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Cure & Simple
Cure & Simple@CureSimple·
@paulstalker84 Hi Paul! I've had a look into your account and can see that the subscription has been cancelled, would you like us to reinstate this for you? Please be aware we currently have 0 live stock of any Pancetta style currently.
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Cure & Simple
Cure & Simple@CureSimple·
@StephenHughes72 Hi there, looking into your account I can see that this has been placed on hold. The last transaction we have on record was January. Kind Regards, Cure & Simple
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Cure & Simple
Cure & Simple@CureSimple·
@Nicovid I'm so sorry that the refund has not yet arrived with you, I will chase this up again today for you. Thanks for letting us know bacon has now been delivered, not sure why it was the wrong address I will look into this for you. Best Regards, Cure & Simple
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Nicovid
Nicovid@Nicovid·
@CureSimple OK... I have now received my order of Bacon, albeit being sent to the wrong address. So we are all good now for the delivery of Bacon. All that needs sorting now, is the refund of £14.95 for the double charge payment. Fingers crossed :-)
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Cure & Simple
Cure & Simple@CureSimple·
@Nicovid Hello, we did send this out last week so I'm unsure why this hasn't arrived with you. Sincere apologies you have not yet received your refund I will chase this up for you.
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Nicovid
Nicovid@Nicovid·
@CureSimple Can someone please let me know when I will receive the replacement packs and also when the duplicate charge will be refunded ?? It has been 2 weeks. It shouldn't be taking this long.
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Cure & Simple
Cure & Simple@CureSimple·
@Nicovid Many thanks for this, I will arrange for replacement packs to be sent and will get the duplicate charge refunded to you. Best Regards, Cure & Simple
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Nicovid
Nicovid@Nicovid·
@CureSimple Are you not reading your emails ??? I have now sent 3 emails regarding non delivery of your bacon and being charged £14.95 X 2 Is somebody going to look into this. This is not acceptable being £29.90 out of pocket.
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Cure & Simple
Cure & Simple@CureSimple·
@Nicovid is there an email address we could take please? I have tried searching via your name and could not find your details unfortunately. Kind Regards, C&S
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Cure & Simple
Cure & Simple@CureSimple·
@Nicovid Sincere apologies, we don't seem to have any record of your emails due to an ongoing IT issue that we are working on resolving. Could I please take a full name in order to look into this further for you? Best Regards, Cure & Simple
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Cure & Simple
Cure & Simple@CureSimple·
@Nicovid Hi there, ever so sorry to hear this. The best way to contact us would be via our hello@cureandsimple.com email, many thanks Cure & Simple
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Nicovid
Nicovid@Nicovid·
@CureSimple How do I contact you regarding non delivery and an overcharge.
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Cure & Simple
Cure & Simple@CureSimple·
@TomCHayward I'm ever so sorry that you had no reply, we do seem to be having some IT issues currently! The gift cards aren't currently available unfortunately, we are working on bringing these back in the near future but currently have no confirmed date.
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Tom Hayward
Tom Hayward@TomCHayward·
@CureSimple Are you guys still operating? I've emailed several times without any reply.
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Cure & Simple
Cure & Simple@CureSimple·
@burgonjames Hi James! Ever so sorry that your account had not been closed. We seem to be having issues with our emails currently and are working on getting this fixed. I can confirm your account has now been closed and payment details have been removed. We wish you all the best.
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Burgon
Burgon@burgonjames·
@CureSimple I've e-mailed you three times now try and to close my account can't believe i'm saying this but PLEASE for the love of God stop sending me bacon
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Cure & Simple
Cure & Simple@CureSimple·
@TomCHayward Hi Tom, we are indeed! Had you emailed the hello@cureandsimple email address? I can't seem to find any communications from yourself unfortunately.
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Tom Malcolmson
Tom Malcolmson@tom_malcolmson·
@CureSimple Are you sure the number is correct. I called it about a problem with changing payment method and did not get you.
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Cure & Simple
Cure & Simple@CureSimple·
If you are in the trade and looking for the finest Pigs in Blankets. Give Jess a call on 01763802000
Cure & Simple tweet media
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Mark Murphy
Mark Murphy@murphy10fs·
@CureSimple what don't you reply to my emails? I've emailed you twice since I found curious credit card activity on my account from you and you still have not replied.
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Cure & Simple retweetledi
Boris Johnson
Boris Johnson@BorisJohnson·
2022 is almost upon us. Whatever the challenges that lie ahead in the coming weeks and months, our position today is incomparably better than last year. Make it your New Year’s resolution to get your jabs and do something that will make 2022 a happy New Year for us all.
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Cure & Simple
Cure & Simple@CureSimple·
Do you know where your turkey is coming from? All our turkeys have been reared on a farm less than half an hour from Cure & Simple HQ, fed on grain grown on the same farm and with plenty of space to roam around #turkeys #christmas #freerange
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Cure & Simple
Cure & Simple@CureSimple·
Cure & Simple Whole Clumber Honey Glazed Hams (available in whole, half and quarter) Order from ow.ly/SZMS50GEACF for delivery to your door on Wednesday 22nd December. British, high welfare and delicious...
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