
Customer Response EN
33 posts




@Finnair Yesterday, our luggage did not arrive with us on our flight from Copenhagen to Helsinki. We have already reported the missing baggage, but we would appreciate an update on its status and the expected delivery time.





@Finnair kindly pay attention case no 19557008 , Date of Flight boarding on 15 July 26 at 13:15 from Stockholm ARN to Helsinki .






@Finnair delayed luggage from CPH to HEL our entire flight AY954 had cargo hold issues and no baggage was loaded to this flight yesterday, first flight out of CPH to HEL. I filed a report and it has not been loaded to another flight despite several flights after.




@Finnair I have a case reference number for a contact that I made on July 3 with you guys have yet to hear any response from you. Is this normal procedure for you not to answer back clients that were wrongly charged for a flight.



Our @Finnair flight out of TLL delayed by 40 mins already. Already had a MCT at HEL. Unsure how we will make it to DEL now, unless AY delays its departure at HEL for us. Fingers crossed! Till then some #planespotting from the terrace I suppose with @Ryanair’s favourite airline😬
