Vicky Powell

And don’t tell me you’re sending me to the local center because they say the same thing to me all the time we’re gonna put it on the board. We’re not gonna let this happen well hello it happened again. I have a function tomorrow and I need these packages you’re messing w/ busines

@UPS why is it that UPS always decides what holidays my business is closed do not bring my packages I have a major function tomorrow. I’m waiting for these three packages that were coming today and you are not coming with them

@DHLUSHelp Sent you a message

@vicpowell2 I'm sorry, Vicky. Please DM us the details along with, your name, address and 10 digit tracking number for help. ^KB

@DHLUS check the package has been sitting in Ohio to come to me in NJ and it’s been sitting there since Monday and I keep getting the runaround saying that they don’t have a flight to put it on. I could drive to Ohio faster than it’s coming

@British_Airways I do and I am getting an automated response. Are there real people working?

@vicpowell2 We're sorry to hear this, Vicky. Can you DM us a bit more information? It would be really helpful if you could include any relevant references. David twitter.com/messages/compo…

@British_Airways I keep emailing customer service about an issue that I had on a recent flight about my Avi and no one ever gets back to me and they close the the question without even a response. Is there a phone number I can call?

@UPS how come my local UPS hub has decided that my business is closed today and won’t deliver my package when in fact it’s not closed. They never asked me if I was closed. They took it upon themselves to assume that I’m closed. This happens all the time. Why?

@UPS Why am I paying for international shipping if I’m expected to call Portugal myself to locate a stuck package? UPS International support should handle this. Not the customer service I expected. Maybe DHL should be shipping my international packages

@ATT I have been dealing with a trade-in since July on my account and I thought in September we finally got it taken care of to find out in December. It’s still not being credited properly. I made a call and somebody was supposed to get back to me, but that never happened 😡

@DHLUS I have a package that’s coming from Italy to United States and I went to track it and it’s held in Germany called customer service and they told me here’s the number for Germany. Call them. That’s how you handle a shipment issue.

@FedEx so disappointed in FedEx customer service. I was told when I was away for 5 weeks the weekly pickup doesn’t happen. No worry they are notified when I have a pickup. Now you change your tune an want me to pay to pay you $22.90 for nothing.

@DHLUSHelp hey Dhl, I have two packages that are being held up for payments for duties. However you’ve invoiced the duty amount incorrectly. I have emailed to dispute it and no one’s getting back to me. What do I do? Can’t get anyone on the phone and you automated calling me help

@DHLUSHelp Yeah, I believe it when I see it funny you direct people to go to the website and do live chat with an agent but all day yesterday I tried to do a live chat with an agent and No one was available, but why are you directing people to something that’s not even working

@vicpowell2 I apologize for the inconvenience. Our Research Team is currently investigating to find out what happened and get this corrected for you. We will be in touch shortly. ^KB

@DHLUS I was supposed to get a package yesterday from Italy and watched the driver park and sit in his truck and then after 2 mins drive off I tried to flag him down and he drove off and put the address incorrect. Do you teach your drivers to lie???

@DHLUS now I am getting the run around and my package isn’t coming today after I called last night and they told me coming today. Nobody giving me the right answer. Calling FedEx to be my international carrier now.

@DHLexpress I was supposed to get a package yesterday from Italy and watched the driver come park and sit in his truck and then after 2 mins drive off I tried to flag him down and he drove off and put the address was incorrect. Is this policy to lie??

@DHLGlobal Trying to get a live agent all day via the web features and there are none available. How come that’s your preferred way to communicate and nobody there. I guess I should look for another carrier.

@DHLGlobal hey DHL I understand the duties and the tariffs are always constantly changing however, trying to get a hold of somebody to dispute a duty do is impossible when the paperwork says an amount and you’ve got to go ahead and quadruple the amount of duty help

@UPS Do you have what’s app someone is calling me saying they are ups

@vicpowell2 Hello, Vicky. Our team is ready and available to help with your shipment via direct messages if needed. Please feel free to provide us with your tracking number, name, delivery address, phone number, and email. - Maui twitter.com/messages/compo…

@UPS hey it’s a beautiful day in NJ. Sun is shinning no rain. WHY are you saying my worldwide shipment can’t come because of bad weather. How is the you have bad weather and I don’t. We are 2 towns over.

@ATT I am still waiting to hear back from ATT dm for over a week. Great customer service. Funny you are all nice and take my money when I buy a new phone but won’t help when I have a issue