Usaymah _Antoun Supervisor

@virginmedia internet at ch45 has been up and down several times in the last 24 hours. Always that it will be fixed by 16:07 tomorrow. What is going on?

@virginmedia internet and tv out on Sunday afternoon just before the world cup final. Unacceptable and no contact. We're not in contract so will be swapping to @CommunityFibre

@virginmedia what the actual hell is this? This has been happening every single day for the last week. Strange that suddenly this starts just as my contract ends.....THIS is NOT what we pay for!! 🤬 And yes we've done everything to try and resolve it.

@RevQntmBigfoot @virginmedia the worst part for me is i explained clearly at least 6 times, but each rep was like "lets check wifi" "oh you need a wifi extender" i get more sense talking to the brick wall behind my monitor than any rep from virgin

@virginmedia can not believe that a agent wanted to factory reset the router when a customer calls up with an issue he I have a errors on bbc and slow speeds , even though I work for virgin media . Absolute nightmare need to get a engineer out to resolve the issue

@Simon_Whale @virginmedia Stay away from @O2 and. @virginmedia. Worst networks and broadbands in the UK. Poor customer service from both. They give absolutely no crap about their customers