@LumoTravel - really good to hear of the national customer service week celebrations with “random acts of kindness” on your trains including handing out free chocolate to customers in Newcastle this morning. Well done! 👏🏻
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Dan Graham
2K posts
Dan Graham
@Dan3942
Managing Director @northstarbuses - passionate about the bus industry, its people, and providing a quality customer experience.
Sunderland, UK Katılım Kasım 2011
211 Takip Edilen1.9K Takipçiler
@alexhornbyrail @northstarbuses Thanks Alex! A bittersweet day - losing one of the first contracts we gained last year (and hearing the disappointment from the local community of us no longer running the contract), but equally exciting as it has freed up resource for new commercial services. 👍🏻
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🙏🏻 THANK YOU 🙏🏻
👫 Over 32,000 customer journeys
🚌 Over 21,000 miles covered
💯 Almost 100% of journeys operated
👏🏻 A big difference made in the local community
Thank you to everyone who has travelled with us on the 643 over the last twelve months. #BlueTeam 💙🩵
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Amazing reaction on social media to the launch of @northstarbuses new express services to the Metrocentre starting 21 July. The community has been crying out for faster buses to the Metrocentre, and we are here to deliver, with spare resource following the loss of a contract.👇🏻
Northstar Bus & Coach@northstarbuses
🤩🚌 NEW EXPRESS BUSES TO METROCENTRE 🚌🤩 Starting 21 July, we'll be introducing two new express bus services to the Metrocentre! 🛍️ Get to the shops in under 30 minutes 🤑 Save money - 21 & unders travel from just £1 View timetable and read more 👇 northstarbus.co.uk/news/article.p…
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@alexhornbyrail @northstarbuses Thanks Alex. Amazing reaction thus far on local community Facebook groups!
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🤩🚌 NEW EXPRESS BUSES TO METROCENTRE 🚌🤩
Starting 21 July, we'll be introducing two new express bus services to the Metrocentre!
🛍️ Get to the shops in under 30 minutes
🤑 Save money - 21 & unders travel from just £1
View timetable and read more 👇
northstarbus.co.uk/news/article.p…
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Having been a delegate at the @youngbuspros conference for many years, it was a great pleasure to be speaking at this year’s conference in Newcastle about my career to date and to talk about how @northstarbuses has developed in the last 12 months. 🤩
Young Bus Professionals@youngbuspros
Our afternoon programme begins with Dan Graham telling us about his exciting career development of setting up his own bus company Northstar last year.
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Great to be joining our friends @StagecoachNE to run shuttle buses from local schools for the “My Future; My Choice” careers fair in Newcastle today. Fantastic for two operators - small and large - to be partnering to provide this service. 👍🏻
Andrew Tyldsley@ATyldsley
@northstarbuses has provided 3 of its Trident/ALX400 on hire to Stagecoach today to operate services to the jobs fair at St James Park. 411/D22 NST & 416/T80 NST outside St James Park and all 3 lined up at Ord St Coach Park (add 415/T70 NST). Note the difference in height of 411
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Looking forward to speaking at the @youngbuspros conference in Newcastle next month… 👇🏻
Young Bus Professionals@youngbuspros
Ever wondered what it’s like for someone not yet 30 to give up their secure job with a large well established bus company to set up and run their own bus company? Come along to next month’s conference in Newcastle to hear from @Dan3942 who did just that.
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A busy day yesterday for the team @northstarbuses with early school finishes for the last day of term, school trips to the cinema, and additional buses out to support @My_Metro during the current disruption in Gateshead. Fantastic effort from the entire team.
Northstar Bus & Coach@northstarbuses
🚊 NORTHSTAR TO NEWCASTLE 🚊 Together with other operators, we are assisting with an emergency @My_Metro Replacement service between Newcastle and Heworth owing to the current issues in Gateshead. Everyone is working hard to keep the region moving in the lead up to Christmas.
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Dan Graham retweetledi
🎁🤶🏻 CHRISTMAS GIFT FROM CAROLYN 🤶🏻🎁
We’re in awe by how generous our customers have been as we celebrate our first Christmas.
Carolyn travels with us every day from Hebburn to Sunderland.
The heroes that drive the 599 have certainly enjoyed your present - thank you! 🤤
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Enjoyable time driving service 643 today, and great to catch up with so many customers with such amazing feedback about the driving team @northstarbuses. 🥰
Northstar Bus & Coach@northstarbuses
🥰 MEET JUDITH 🥰 Judith travels with us on service 643 every day - it is a lifeline service for her to go to the shops and to help her get to appointments. We’re glad to be making a difference in the community, being there for Judith and many other customers just like her!
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Dan Graham retweetledi
👸🏼🛷 SLEIGH, QUEEN! 🛷👸🏼
The Angel of the North(star), Hazel, is rocking her best Christmas jumper today! 🦃💅🏼
Catch her on the 643 bus this afternoon! 🚌
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With 412 (D24 NST) having now passed MOT, we have six blue buses in service which will enable the final two non-liveried buses to be sent away for repaint. 🤩🎨
Northstar Bus & Coach@northstarbuses
💫 LOOK AT THE STARS 💫 Look at how they shine for you… ✨ A slightly different take on the Coldplay classic - “yeah, they were all blue”. We now have six of our Northstar liveried buses in service! 🩵💙
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@Bowes96Callum @modelbusdoctor Patrick - you must be aiming for the full fleet! That’s 3 of the 9!😂
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I’m fortunate to receive stacks of positive feedback about our drivers and services @northstarbuses each and every week. I always feel such an immense sense of pride. 🥰
Northstar Bus & Coach@northstarbuses
🎃 HAPPY HALLOWEEN! 🎃 Our Halloween bus has gone down an absolute treat with our customers in Whickham, so it will be spending the morning on services 939 and 643 today. Our fantastic driving team takes pride in delivering services for local communities! 💙🩵
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@garyhunter91 @dl1701 @My_Metro @liamhall24 Haha, there’s a throwback and a half! I remember setting those announcements up, way back when. The Metro Ken audio files came on a CD! It really helped reduce customer confusion, which was the main driving force behind setting them up, after my frustrations when driving the 900!
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@dl1701 @My_Metro @liamhall24 I was absolutely gobsmacked on my first 900 with GNE to hear that @Dan3942 managed to get the Metro Ken voice on. Really adds to the journey in my opinion
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A few snaps 📸 from my mornings driving @My_Metro replacement services 🚉🚧 before the day job. Great effort from our drivers, ops and engineering teams to deliver this on top of our normal network.
I'm a big fan of @liamhall24 's announcements 🔊 featuring the real Metro voice!
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Lots of bus operators coming together to run the planned @My_Metro replacement bus service this evening, including extra buses to get customers to the match.
Great work from the team @northstarbuses!
Northstar Bus & Coach@northstarbuses
🚂 BLUE CHOO 🚂 There are 65 buses running this evening to support @My_Metro during a major line closure for planned works. We’re delighted to be out this evening doing our bit to help keep customers moving, especially those heading to the @NUFC home game.
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Dan Graham retweetledi
👻🎃 TRICK OR TREAT 🎃👻
Our customers are loving the bus we’ve decorated for Halloween - even with some extra spooky characters in the Danger Zone this week…
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School holidays are an ideal time for the Northstar team to have their annual leave, so I’m doing some driving this week… Nice warm bus for my morning stint! 🚌
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