David Wilson

Coverage today by STV News of our statement on heating oil price rises and the impact they are having on consumers in Scotland. @djohnsonmsp @MichelleThomson

The Scottish Government has announced the appointment of two new Board members for Consumer Scotland. Jane Hutchison and Marion McDonald have been appointed for a three year term until February 2029. Read more: bit.ly/4u2TniJ

We have responded to the UK Government’s announcement on the future of the Post Office. The announcement includes measures to introduce minimum branch standards for post offices and ensure ongoing viability of rural post offices. Read more: bit.ly/46t6JL3

Our Chief Executive @SGhibaldan highlighted our recommendations for extra support for consumers struggling to pay their water bills in an interview on BBC Radio Scotland's Lunchtime Live programme. You can hear him from 1:22:30 at this link: bit.ly/3NH1aBZ

Online marketplaces have become an essential component of modern shopping. 🛒 🛍️ Our new research explores consumer journeys, experiences online and safety perceptions. Read the full report 👉 🔗 gov.uk/government/pub…

Our Water Policy Officer Shona Hamilton outlines the key lessons learned from our work with consumers on empowering people to commit to small, simple water-saving habits and play their part in tackling climate change. Read more: bit.ly/48sdzAL

Consumer Scotland has issued a statement after @scotgov announced it will not introduce a Heat in Buildings Bill in the current session of the Scottish Parliament. Read more: bit.ly/48jD489

Homeowners who have had spray foam insulation installed are being warned to be wary of cold calls or unsolicited letters offering legal services in connection with a claim relating to the removal of the insulation #SwitchOffScammers Read more➡️ #Recent1" target="_blank" rel="nofollow noopener">mailchi.mp/c66fa1b54761/t…

Our Director of Policy and Advocacy Douglas White was interviewed on BBC's Lunchtime Live programme today on the issue of postal affordability and the price of stamps. You can hear him from 01:23:24 on the following link bit.ly/494wMu3⬇️

Today we have published our Annual Report and Accounts for 2024-2025 which set out Consumer Scotland’s achievements during our third year of operation. Read more here: bit.ly/4omRfPo

Regulator @Ofcom has published a call for input on pricing and affordability of postal services including a targeted discount scheme for vulnerable customers and the future of the current cap on increases for Second Class stamps. Read more bit.ly/3LkFzOJ

We're inviting views on future approaches to stamp pricing. This is part of our latest work to ensure people have access to an affordable universal postal service. Find out more 🔗 ofcom.org.uk/post/market-pe…

Consumer Scotland has welcomed the next steps announced by @Ofgem towards the introduction of a debt relief scheme to tackle mounting energy debt and arrears in the GB domestic market which now exceeds £4.4 billion. Read more: bit.ly/43L33mh

We're recruiting two new Commissioners (deadline 12:00 10 June), and two Analysts (deadline 23:59 29 June). 🔗 Commissioners: bit.ly/4dh1SyL 🔗 Economic Analyst: bit.ly/3Zc3UKI 🔗 Public Funding Analyst: bit.ly/3Hn6A1V

Ofgem recently visited Blackwood Homes in Aberdeen to discuss the Radio Teleswitch shutdown. While 30 June marks the start of a phased switch-off, support will be in place. Watch our video to find out more about the visit and RTS 📽 🔗 RTS support: ow.ly/zae150W4Ga5

Update for small businesses on eligibility to access Energy Ombudsman's independent resolution services.

“We are pleased to support the Worried this Winter campaign to ensure consumers have access to a range of free and confidential information, including advice on their energy bills and the financial support available.” Consumer Scotland Chief Executive Sam Ghibaldan

"This groundbreaking agreement will mean consumers' views are central to decisions on their water bills and investment in water services." @Consumer_Scot Chief Executive Sam Ghibaldan

We have recommended an increase in the Water Charges Reduction Scheme to protect low-income households from rising water bills. Raising the upper limit from its current level of 35% to 50% would reduce water poverty for some 13,000 households. Read more: bit.ly/3UqbHCc

We want urgent action to protect consumers from the Radio Teleswitch Service (RTS) switch-off. Energy suppliers need to replace 800,000 RTS meters across GB before the service is switched off next summer. Read more: bit.ly/3BvLUSq