Dean

@chrxsk @xEmaGx @maidmarianuk @TUIUK @chrxsk that’s interesting. So you have had a full refund and will also get the £350 pp compensation?

@TUIUK been waiting ages on your phone line to speak to operations re the cancelled TOM7548 today. Needing an update. Had a text to check email, but no email came through.

@chrxsk @xEmaGx @maidmarianuk @TUIUK @chrxsk heard anything different today mate? You leaving soon for the supposed 5:30pm flight?

@chrxsk @xEmaGx @maidmarianuk @TUIUK We’ll see

@TUIUK what compensation am I entitled after cancelling my BIRMINGHAM to TENERIFE flight 5 hours before I was due to fly. Shambolic. #pisspoor

@chrxsk @maidmarianuk @TUIUK No idea mate. I’d hope we’d get a decent amount back but I’m not going hold my breath.

@FlyBHX Please register me for flight updates on flight TOM7548 on 2023/09/15 06:25 GMT+01:00 RSRC:101

@KiaUK I am in contact with my dealer but they don’t have the information to tell me so who does? The fact there is no build dates or communication is shocking. When is that spec / when I order looking at being complete ?

@DeanCoxon Hello, We understand your frustration. The issue is a priority for our factory and we encourage those affected to remain in contact with their dealership.

@KiaUK order 16/04/22 GTLS HEV FWD PENTA BLACK ROOF. Any better updates yet than a 3-4 month spread?!?!? Please tell us some good news. Are the black roofs a problem… Any details would help!

@KiaUK what’s happening with April 2022 orders. Ordered sportage 1.6 HEV AUTO 2T PENTA. Are you still giving out ridiculous 16 week windows. Jan-April 23 is NOT good enough. £40K cars and nothing to go off. You honestly think that customer service is okay?

@O2 Your website is shit 😂😂

We are seeing lots of Priority Tickets being sold for Peter Kay to O2 and Virgin Media customers right across the UK. Apologies if you’ve not been successful yet but do keep trying. Our presale lasts for up to 48 hours.

@KiaUK @Kinb20 Sorry 6 month 😂😂

@KiaUK @Kinb20 @KiaUK advising a 4 month window for 1 month of orders is very poor.

@KiaUK @KiaUK I ordered with Kia stone-acre so not a lease. Some 2 tones have been delivered before earlier placed orders that’s why I am asking. Cheers.

@DeanCoxon 2-tone paintwork has a longer lead time. It also depends if the customer ordered with a fleet or lease provider as they may have over ordered.

@KiaUK @KiaUK how are orders after mine or around the same time being delivered now with exactly the same spec/vehicle apart from the colour. Doesn’t make sense?

@DeanCoxon Hi Dean April HEV orders are expected to be distributed towards the end of this year and early in the new year.

@KiaUK @kevsav50 @KiaUK when do you expect to start producing orders from April 22. I ordered the new Sportage 22 HEV GT LINE S auto penta with black roof and still have no updates….

@kevsav50 Hi Kevin We expect remaining Feb back orders of Sportage to be distributed over the last quarter of this year.

@liam_kelly3 @ladbible Doctor Phil ? 😂

@ladbible @DeanCoxon guess who gets my vote

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