Michael Vu

@AmericanAir All on official active duty orders with a military ID. Just curious why, despite that, you still require the uniform when it endangers Servicemembers.

We understand your concern about uniformed travel and appreciate you bringing it to our attention. Our lounge access policies do have specific requirements, and we’re always reviewing feedback like yours as we look at ways to improve. If you get a chance to send over your confirmation code, we'll share with the appropriate leadership team.

@AmericanAir Genuine question: Why allow military into your lounges ONLY IF they are in uniform? DoD/DoW actively recommends Servicemembers do NOT wear uniform during travel to reduce their risk. Why insist on risking their lives? Just so you can be seen performing a good deed?

@AmericanAir WSAIWV. After AA delayed my flight, missed my connection, rebooked a flight 12 hours the next day, and refused to cover a night at a hotel, I thought I'd at least get a warm meal at the lounge. But nope, rudely denied entry unless I changed clothes. Very curious customer service.

All the while, customer support is totally useless. Can’t even reimburse my canceled flight or offer compensation without an idiotic online form.

Terrible day @united . Canceled first leg SAT->IAH with <3h notice. I drove myself to IAH. lines were out the door and they couldn’t check my bag in time. So missed a cruise. Then they refuse to rebook me so I can meet my cruise. Bought it out of pocket. Now this flight delayed.

You can’t help me without copy-pasting a BS canned response telling me to reach out to your helpless DM line? So the public can’t see how unhelpful you can be? Should I expect a reply back in 24 hours?

@united You have canceled the first flight in my one-connection itinerary, with less than 3 hours notice. Nobody is answering the phone and your website is useless. I need confirmation that if I drive myself to the connecting airport, I can board the second flight.

@EVAAirUS If I buy a ticket to Thailand, does it come with a working customer service phone number in case I need help? Because no one is picking up your phone.

Thailand is waiting for you, and now it's closer than ever before with EVA Air's daily red-eye flight from Taipei. 🛫🇹🇭 #FlyEVA #BKK #BR206 #EVAAIR #iflyevaair #travelwithevaair #evaairways

@EVAAirUS Your US customer service line is completely down, how do I get a hold of someone to urgently discuss my upcoming itinerary?

@qatarairways I've been on hold on the phone for one hour trying to reach someone just to book a flight with Avios. Is anyone going to answer? Is there an alternate number?

@British_Airways I’ve been trying to call the British airways executive club phone number for literally a week and have yet to talk to anyone. I’m either on hold for 45m before it drops me, or it drops me after the first button press.

@Ford Ford dealers like Sunset Ford in Sumner marking up the Mach-E by TEN GRAND. Completely undisclosed to me as I set up an appointment. Wasted a half-day only to see that ugly window sticker “market adjustment” Let’s be a little more transparent maybe?

@chia_md @BehindTheKnife @FutureVascSurgn Nice set-up! Great to see a candidate team from my old med school stomping ground :)

We finally released our video on REBOA! Learn all about this new life-saving technique that doctors can use to temporarily stop massive bleeding inside the abdomen or pelvis! youtu.be/b-s2cpuHq9k

The Trumpire is Defeated! (Why did I burn 30 minutes today doing this haha?) youtu.be/J4a-_1QOHVo via @YouTube

If you're short on time and can't listen to a whole Behind the Knife podcast, we're now releasing short video clips of our recordings! youtube.com/watch?v=R-zmcF…

Who here likes putting in ARTERIAL LINES? I just released Behind the Knife's next video all on the arterial line, check it out! @BehindTheKnife youtube.com/watch?v=nyZeuM…

It's August! And as promised, Episode 2 of Behind the Knife: Bedside Procedures has released this morning. Today we're talking about CENTRAL LINES! Go check it out! Psst there's a bonus episode too, try to find it! youtu.be/DgQbQSBYeQU

Want to know how to place a chest tube? Check out @BehindTheKnife 's latest YouTube video series I've been working on! youtube.com/watch?v=o5HuiD…

@Delta DL5728 delayed by 4 hours and I don’t find out about it until I am at the gate at boarding time and go ask a different gate’s agent why no one is manning my gate. I get a text 3.5 hours later advising me of a delay that I can rebook. Is this comical or what?