UberDot

@LeviSpires @thechuckdriver @TheRideshareGuy I worked in restaurants most of my career before and now Uber part time. The overwhelming majority of people who mention the word tip, do not tip. It’s always a red flag to me.

I wouldn’t have a YouTube channel if I actually got tips for promised tips in the app. Two good examples from @thechuckdriver on @TheRideshareGuy. youtu.be/oDznd1F8GxM?si…

@blackcartrent Wishing a safe return of your son. Thank him for me for his service. You should be proud.

I’ll tell you what what a great time for your son to get deployed to the Middle East and then this happens. Proud of my son though even though this is a really hard time for parents, not a lot of our 22-year-olds volunteer for this. Hit me like a bag of rocks on Saturday. I’m not gonna lie. I haven’t been around much but I’m sure it’ll be OK.

@boston_drives Once again you nailed it.

Dear Uber: YOUR ACCEPTANCE RATE PROBLEM EXPLAINED The biggest issue is that the offers you’re sending drivers are too low. You quote your own external expenses without accounting for—or even acknowledging—driver expenses, including vehicle purchase, depreciation, maintenance, fuel, operating expenses, car washes, etc. You also refuse to listen to drivers and won’t provide basic preference settings that would help solve your AR challenges. Allowing drivers to set their preferences for each shift would dramatically reduce declines because you’d stop sending offers they will automatically reject. Some examples: - Area/location - Ride types (UberX, Comfort, Shared, etc.) - Airport on/off - Maximum trip length - Minimum passenger rating (finally fixed!) - No stops - Minimum rate/fare These are basic settings independent contractors should be allowed to choose. I often do short shifts (1–2 hours) in the suburbs between other commitments. Without area preferences, I’m forced to decline 80% of the offers you send me—all going downtown. This wastes my time, causes longer wait times for riders, and increases systemwide inefficiency. Allowing me to stay in-area lets you send offers I can’t take to drivers who can, saving time and inconvenience for everyone. It also lets you know which areas to incentivize. For instance, if 80% of drivers have “airport rides” set to OFF, you know you need to add an incentive there. The inverse is also true. There are times when I’m working on multiple apps. I may be one or two deliveries away from a large bonus but still open to high-paying ride offers. Letting me set a minimum rate for that period may mean I see few or no offers—but it gives you the option to know you have a driver in the area who will accept at a particular rate. Instead of games, bells and whistles, hocus-pocus, and trickery—give the independent contractors working on your platform real choice. Stop punishing drivers for choosing what makes sense for their business. Or start paying our SSI, FICA taxes and offering benefits, vacation, 401(k), etc., because we are really employees if you deny us these choices. Provide real preference options and watch your AR problem dramatically improve.

@blackcartrent Hahahah

I just have to pick this person up. I have to see how you have a 4.33 rating.

It goes down on second request( I just declined the first so you now offer less) then it goes to priority for an extra 2.05 but it’s only a buck more than the first 2 offers. How many times do I have to decline?

@boston_drives @askTorsten They should also color code (reservation that opened up, shared, multi stop etc) should not have to read all info on screen.

.@askTorsten is 100% correct. While some drivers ARE distracted by their own actions, ALL drivers are subjected to unnecessary distractions by the apps themselves. It’s unsafe and unfair. Uber and Lyft bombard driver’s screens with trip offers while on a trip: • loud, distracting, persistent sounds • seconds to evaluate offer • penalty to driver metrics if declined • blocks navigation of current trip • trip types we shouldn’t have to see, bc they force us to have all ride categories enabled (share, x/basic, electric/green, etc.) Go ahead and keep sending the forward dispatch trip offers, but make it safer: • offers while in motion should be SILENT • declined or timed out offers should not count against acceptance rate when vehicle is in motion • allow drivers to select only ride categories they wish to see (comfort, shared, green, etc.) to minimize distractions • extend time for offers while in motion (30 seconds) • do not block nav screen near drop off (or 1000 ft before a turn) All rideshare and delivery apps should create new streamlined offer cards for trip offers while in motion. These should provide as much info as possible, as clearly as possible, while blocking as little of the screen as possible. youtu.be/85TNPVuVf8Y?si… via @YouTube

Pretty solid offer. I better grab it quick.

Uber……..Uber……it’s like you sent these rides to someone else. You know I’m not taking them.

Stop fu#%ing adding deliveries to my work hub. I will never do it and will cancel(like tonight) in the rare instance the ride is worth it. Do not reset my preferences.

Time to make that money!!

Happy Thanksgiving day ride share people! Hope you get time with your family.

@boston_drives I was offered this today. lol.

45 MINUTE pickup request! Longest I’ve ever gotten. I was driving on the South Shore (Boston suburbs) and got pinged to airport hotel, drop off at a concert near Fenway. Happens occasionally when there’s a delayed flight, or over the holidays… but longest I’ve seen was about 35 min. This is insane!(Not “green” ride!) And a terrible fare.

Looks like Uber needs more drivers for deliveries because they just reset it for me. That’s a hard no. Also is this where I should see the cash on/off toggle? I have not shut off yet because I can’t find it.

@7News I don’t think a middle aged man should identify as a teen.

Beaten teen speaks out after Webster police defend his rough arrest caught on camera whdh.com/news/beaten-te…

Another example of how they rob us. They will not discuss this with me. Just end the chat.

@boston_drives That’s not great. I’ll keep looking.

@DotUber7628 It’s live in my app right now

Where is the “yes, under protest” button Uber? CASH trips endanger drivers lives. The world is moving FROM cash why are you doing this to us?

@StoutPat @boston_drives I’m referring to rider using a cc. When they use a cc, that company charges the business a %. Usually around 4%

@DotUber7628 @boston_drives Uber has a deal with Evolve Bank & Trust that allows driver to cash out after every trip free of charges. So it can be done…

@boston_drives Thanks Matt. I don’t have that toggle yet. When is it live?

@DotUber7628 Enabled by default. They know most drivers wouldn’t opt in. The next thing it’ll happen is most drivers will opt out and those opted in will be sent offers from 30 minutes away. Then they’ll take away the option to opt out. Just like Shared and Electric rides.

@StoutPat @boston_drives I’m pretty sure it’s about the % they are paying cc companies to be able to use cards

@boston_drives Why doesn’t Uber team up with the banks, Visa, Mastercard, Western Union, Payday Loan shops Currency Exchanges and or Evolve Bank & Trust to offer a Uber Card that pax can put funds on?