Drobo

@roryisserow Hi Rory, thanks for reaching out. Our support team responds to support requests within 3-5 business days.

@drobo Is your support still working, if so are they checking the support tickets. I need a little help adding my Dropbox Elite to my account.

@Michael89505933 Our team is currently testing compatibility. If any issues arise we will update our firmware after Ventura's official release and let everyone know through social.

@drobo Hi - I found the forum here just now. I am happy to learn, that Drobo is still at work - the general news were not very optimistic. My question: what is the status of Ventura support? Thx, Michael

@ali_riddle Our team is currently testing out the Drobo firmware with the latest MacOS Ventura. If any compatibility issues arise we will update our firmware and let everyone know after the OS official launch.

@drobo Donyou anticipate any compatibility issues with MacOS Ventura. I presume you have been checking with the betas that are available. We have been promised software compatibility upgrades for years, with non ever arriving.

@jcnetworks Here is how to get back to factory settings - myproducts.drobo.com/retrieve/s3/kn…

@jcnetworks If the Drobo is currently formatted for 16TB or smaller volume size you would need to backup all your Drobo data. Once all of the data is backed up you would restore to factory settings to get one large 64TB volume. After that you could use larger size drives, up to 18TB.

.@drobo I've seem to have reached my max capacity of storage space on my 5D. I read somewhere that I have to off load my data, reformat and set up larger partitions. Is this true? If yes, what's the best way to offload my data? I can't even buy another Drobo right now.

@TylerIngram Hi Tyler, we do offer Drobo loaner units. There is currently a waitlist and if you are interested please contact our support team by going to myproducts.drobo.com and clicking support.

Anyone out there in Twitter land has a @drobo 5D or 5D3 I could borrow? Mine seems to have the dreaded Full-Fan On but No Power issue all of a sudden :( I'd like to just get my files off of it

@provibe @drobosupport Please let our support team know, they can help you out! To get in contact with them go to myproducts.drobo.com and click support.

@drobosupport @drobo I've been using a Drobo 5N for a few years. Today I tried doing a firmware update and now it's a brick. Fan comes on, green light on power supply but no lights on the Drobo. I don't want to loose the 11TB of data I have on there.

@CjcCraig Our 5D3 comes with a Thunderbolt 3 connection compatible with Macs. We are expecting a restock of this model within the next 3-5 months, subject to change based on part availability.

@drobo Ok… do you still make the 5D with thunderbolt connection because I can’t get it anywhere.

@drobo anything new in the pipeline?

@WeinrauchPhoto @StorCentric We are still here! Our team is working on restocking 5D3s and 5N2s within the next 3-5 months, subject to change based on part availability.

@ponsholm @film_girl @chucker @backblaze Our team is currently testing out compatibility. If there are any issues that arise we will release a patch later on in the year once Ventura is officially launched.

Welp, time to move more stuff to Synology

@MikeCocivera @bhphoto We are expecting a restock of 5-bays within the next 3-5 months as long as everything stays on track. A big portion of our timeline depends on part availability and manufacturing delays so the ETA is subject to change.

@richweiser Hi Rich, thanks for reaching out. We are expecting a restock within the next 3-5 months as long as everything stays on track. As soon as we get inventory I'll update everyone on social.

@drobo When can we ever expect production to start up again? I'm assuming at this point, I better move onto different products. Disappointed as I've been a #Drobo customer for years.

@KeithRobertson @drobosupport Our team is working on it! If we see any compatibility issues we will issue an update to our dashboard and update everyone across social.

@drobo @drobosupport Hi there. Hope Drobo software will be updated to work with the new macOS Ventura accounced yesterday?

@RobeccaC Thanks for reaching out. If you are having any issues with compatibility our support team can help. Just go to myproducts.drobo.com and click support to get in contact with them.

@drobo will you be updating Drobo Dashboard 3.0.1 for Mac? The version on your website is not compatible with the latest MacBook Air

@michaelbshane Once the OS is available for testing we check its compatibility with the latest Dashboard. If any issues arise, we will update our Dashboard to ensure you always have a connection to your Drobo.

@dadarocks Our team is always testing dashboards and firmware with future OS's once they are available for testing. If we encounter any compatibility issues we will issue out new firmware and let everyone know about it :)

@drobo keep getting warnings that the software won’t work with the next version of macOS. What’s the plan? Updating coming soon?

@mint_tamas @smackthud @popey We are still here! In 2020 most of our new inventory went to backorders. As the chip shortage became more extreme and oversea lockdowns continued, our timeline for new Drobos was impacted. We are expecting 5-bays but don't have a solid ETA as we navigate these ongoing challenges.

@smackthud @popey @drobo Source for drobo going out of business?

If you own a DROBO disk array, know that @drobo is OUT of BUSINESS. If your array fails you CANNOT buy a replacement array to migrate the drives into and restore your data. Even if it's working perfectly REPLACE IT IMMEDIATELY. Do this expensive frustrating thing right now!!!

@smackthud The ongoing supply chain shortage coupled with covid-19 related events has impacted our manufacturing timeline. We are expecting more 5-bay units and the ETA varies as lockdowns continue in China, where we manufacture, and source more chips for our products.

@Goetzman @steinbring @westerndigital Right now we are sold out of all our products.

@drobo @steinbring @westerndigital What do you have in stock now?