Express Scripts Pharmacy

@Lefsetz Hello, I acknowledge your request regarding the issues you’re having with the website. To review the account and assist further, please send the following member information to ExpressRxHelp@express-scripts.com: Member ID Date of birth ZIP code Phone number -Express Scripts

@ESRX How come your damn website hasn’t worked for days…

@burton8518 We are sorry about your experience and wanted you to know that help is still here if needed. We would like to make sure your issue is resolved. Feel free to email ExpressRxHelp@express-scripts.com your member ID, date of birth and phone number where we can best reach you

Incredibly dissatisfied with the level of service I have received from @ESRX so far.

@mdl8210 We apologize for any issues you’ve had & want to help. To address your concerns effectively and prevent similar issues in the future, please reach out to us at ExpressRxHelp@express-scripts.com with member ID, telephone number, date of birth and I can have someone reach out.

@ESRX Nothing will get done. Read all the comments, do you think people come to complain about @ESRX for fun or bc they are desperate for someone to listen to what is going on w/their medication/situation! This is shameful.

October 17 is National Pharmacy Technician Day. Pharmacy technicians are vital to keeping Express Scripts® Pharmacy running smoothly. Visit EXP Blog to learn about our pharmacy technicians and their passion for helping patients. bit.ly/3PS6EbP

@JKent39752788 Thank you for reaching out. To look into this, please send your member ID, date of birth, ZIP code, and phone number to ExpressRxHelp@express-scripts.com so we can review the pricing issue and follow up with you. Thank you-Express Scripts

@ESRX BEWARE PEOPLE. I tried to switch an Eliquis prescription to Express Scripts. site quoted $306.30 for 90 day supply but at check out they bate & switched the price to $555 for 30 or 90 days (not sure). This company is known for their "small print", beware before you order.

@mdl8210 Sorry you’re experiencing this. To look into it, please send your member ID, date of birth, ZIP code, and phone number to ExpressRxHelp@express-scripts.com so we can assist right away. Thank you-Express Scripts

@ESRX @ExpressScripts worst company ever…. I have never seen a company that deals with people’s medication mess up so severely bad on a repeat basis.

@kim_schult We're sorry that you had a negative experience. We would like to discuss your situation further to make sure your issue is resolved. Please feel free to email ExpressRxHelp@express-scripts.com with member ID, phone number, date of birth and I can have someone reach out.

@ESRX just was informed that if I utilize you for a controlled substance script that I cannot count on having on time deliveries. I have my script sent in a month before It is allowed to be refilled and yet you will not process it until a certain date and then it arrives late

@shelleym401 We apologize for the inconvenience this situation has caused. Please email the member’s ID number, date of birth, ZIP code, and phone number to ExpressRxHelp@express-scripts.com so we can look into this further. Thank you-Express Scripts

@ESRX just saying your pharmacy personnel canceled my medication didn't tell me for 2 weeks went to get snd can't mail but you customer service was the only saving grace. They even called a welfare check to make sure I was ok. Pharmacy sucks but customer service awesome

@shelleym401 We're sorry about your experience and want to make sure you get the medication you need. Please consider sending your member ID, date of birth and phone number where we can best reach you to ExpressRxHelp@express-scripts.com.

@ESRX your pharmacy canceled an order and did not inform me and now I'm out going to the hospital so thanks

@Wimbo1948 We’re sorry to hear this and want to help. Could you please email us at ExpressRxHelp@express-scripts.com with your member ID, date of birth and a good phone number to reach you? A team member would like to reach out and assist.

@ESRX You’re the worse ever. Just read your reviews at BBB. You bill me for meds that didn’t ship. After telling me I’d get them by 1 Jan I’m told it would be 15 Jan before I get them. How are you even in business.

You missed a dose of your medication. Now what? Should you take it as soon as you remember? Should you wait until the next dose? Should you double up on your medication? Visit EXP Blog to find out what our pharmacists recommend. bit.ly/3QZJHnq

@Squonk1170218 We're sorry about your experience and want to make sure you get the medication you need. Please consider sending your member ID, date of birth and phone number where we can best reach you to ExpressRxHelp@express-scripts.com

@ESRX Been on the phone with you jokers all day. No one at Express Scripts cares. Shockingly poor customer service.

@Squonk1170218 We're sorry about your experience and want to make sure you get the medication you need. Please consider sending your member ID, date of birth and phone number where we can best reach you to ExpressRxHelp@express-scripts.com.

@ESRX EXPRESS SCRIPTS SUCKS - do not join or use

@MattBakerHustle Hello Matt, We can assist with any issue and make the experience better for you. Please email ExpressRxHelp@express-scripts.com with member ID, telephone number, date of birth and I can have someone reach out. Thank you-Express Scripts

@ESRX is a joke. Call customer service and see for yourself. The process to get prescription filled is painful. The reps don’t know what’s they are doing so they cause confusion for you and your doctor. Do yourself a favor and get your meds filled at your local pharmacy.

@mdl8210 We’re sorry to hear this and want to help. Could you please email us at ExpressRxHelp@express-scripts.com with your member ID, date of birth and a good phone number to reach you? A team member would like to reach out and assist.

@ESRX Express Scripts doesn’t care if you miss your medication.

@Keptbee94 Thank you for your positive feedback. We are always here to help. Thank you

@ESRX thank you Deanna @ EXPRESS SCRIPTS! My call was handled with expert proficiency & the MOST EXCELLENT customer service! Thank you!!!!! #CustomerService #CustomerExperience

@DeadwoodA8 Helo Davis We can always look closer into this matter. Please feel free to email ExpressRxHelp@express-scripts.com with member ID, telephone number, date of birth and I can have someone reach out. Thank you-Express Scripts

@kie_raw We apologize for any inconvenience experienced. We would like to discuss your situation. Please email ExpressRxHelp@express-scripts.com your name, member ID number, date of birth, and telephone number, and I will be happy to have someone from our team reach out to you.

@ESRX why am i on hold with my client and she hasnt had her medicine since july 1 st and i have been on hold for an hour with these shenanighans?

@DMeyyappan We’re sorry to hear this and want to help. Could you please email us at ExpressRxHelp@express-scripts.com with your member ID, date of birth and a good phone number to reach you? A team member would like to reach out and assist.

@ESRX I filed a claim for medicine bought on foreign country ! I called several times for reimbursement on last 3 months but no proper response yet

@DavidBPublic We understand that this is a frustrating matter. If you still need us, we are more than happy to help. Please consider sending your member ID, date of birth and phone number where we can best reach you to ExpressRxHelp@express-scripts.com.

@ESRX Your automated customer service system is horrible. I miss CVS Caremark.

@TamplonaBULL Hello E.T. We can talk further about any matter and help. Please feel free to email ExpressRxHelp@express-scripts.com with member ID, telephone number, date of birth and I can have someone reach out. Thank you-Express Scripts

@ESRX #ExpressScripts has horrible Customer Service! Either Automated or Human is bad. The Human seems to be speaking from a script! NO HELP! If there is a mistake, I will wait for them to contact me with SOMEONE that CAN Help!

@aceinchicago Hello Ae, We're here to make sure you get your prescriptions and happy you're a member. Thank you-Express Scripts