@EU4YEA Hello there! Please contact us via DM at @cryptocomcs or email us at contact@crypto.com. We will be happy to look into your query and offer you assistance with our products and services.
I've been trying to reach @cryptocom support for a week because my 2FA no longer works and can't be reset. every time you chat with a bot. As soon as an employee is there, the chat is closed. Let's see if I can get my money at some point. It will probably go to Coinbase after all
@cryptocomcs Yes, I have been in touch with you and all I get is that someone from Support team will contact me. Well, I am trying to get in contact with your support from Dec 29th. That's almost 14D and you have not resolved my issue
Be careful with @cryptocom and @cryptocomcs as they have a slow / bad help support that might cost you money. I've been trying to change my number to new for almost 14D now. All I am getting is generic response. Not to mention their in app deskhelp which is totally worthless