easyJet

@BennyHopson Hi there. I am terribly sorry to hear that your flight from Bristol to Alicante was cancelled. We understand this can cause anger and disappointment, which we do not wish upon any of our valued passengers. If you require advice or assistance, please DM us on X. ✈️ Thanks, Siya.

@easyJet have just cancelled our flight out of Bristol to Alicante just before take off.Leaving us stranded with zero assistance. Uber to Birmingham for the early flight out. Absolutely disgraceful treatment of customers, little to no communication. Pilots words "Sorry bout that"

@tonybosworth Hi there, kindly follow us and send a direct message. I'm here to help. Thanks, Max

@easyJet we're due to fly with you from Luton to Tbilisi in late August and are reading lots about jet fuel shortages. When will we know if our flight is definitely on?

@Ns1rya Hi there, kindly follow us and send a direct message. I'm here to help. Thanks, Max

@easyJet I am trying to buy tickets for a colleague on a business trip from BSR to CDG on July 9 with the return on July 10 but checking into the website one time the flights exists and the following they do not. What happened to that route?

@dewie12345 Hi Lewis, thank you for reaching out. Could you please DM us your booking reference number, email address listed and bookers name so we can help you. Thanks, Sami

@easyJet how can you change my seats on the plane without telling me????

@Cfpcfp_pinky Hi Pinky, thank you for reaching out. Please click the following link to view the bag drop times for your departure airport👉 easyjet.com/en/help/bookin… Thanks, Sami

@easyJet we will be taking EZY8239 to Santorini on May 17, what’s the earliest time when counter is open for drop bags? As we are not sure if EES is still affecting seriously the waiting time for security check, though Greece itself has skipped the system. Thanks

@drdaveham Hi David, thank you for reaching out. I have sent you a DM, please have a look. Thanks, Afika

@easyJet stuck at Stornaway airport for a delayed Loganair flight that might make me late for EZY431 to Birmingham- impossible to contact EasyJet by phone - frustrating unable to discuss this. Might be late for baggage check in….

@MarkDen37422286 Hi Mark, thank you for reaching out. I have sent you a DM, please have a look. Thanks, Sami

@easyJet - Just found out you have delayed my flight for 2.5 hours at present - & your literature says over 2 hours means we get refreshment vouchers- how do I get them please?

@akash_nu Hi Akash, thank you for reaching out. I understand you'd like to request to delete your account. Please use this link easyjet.com/en/help-centre… if you'd like to request to delete your account. Thanks, Afika

@easyjet account deletion request page just doesn’t exist at all! This is blatant GDPR violation. 👀

@BasmatiLav Hi Louie, please send us a DM so we can advise accordingly. -Thanks, Thando

Ayo @easyJet you’ve moved my flight to an impossible time and won’t let me get a refund. C’on guy.

@yedaaaaa12 Hi there. Please be advised photographic ID is required on all domestic flights. Of which a valid photographic driving licence, provisional or full is one of them. Thanks, Jay

@easyJet hello, can I fly to Belfast with a UK driving license and not a passport?

@tom9743 please remove your person details on our public post. I have DM'd you. Thanks, Jay

@easyJet Just got an email about flight U28386 on 07/07/26 from BOD-LGW saying it's changed from 22:05 to 17:30. Can you confirm that's right, and if so, the reason for it?

@nicks1526 Hi there, we’d love to help however your query is one for our friends at easyJet holidays. To contact them directly on Twitter, please click here: twitter.com/messages/compo…, or you can call them on +44330 912 6593 . Thanks, Jay✈️

@easyJet I am disgusted with the lack of communication from your absent rep on our holiday in Sorrento. We are due to fly back at 10:40 tomorrow morning but there is no communication from your rep on what time our transfer will come to pick us up. Where do we go from here?

@lyndharrisck Hi Lyn, thank you for reaching out. We’d love to help however your query is one for our friends at easyJet holidays. To contact them directly on Twitter, please click here: twitter.com/messages/compo…. -Thanks, Zee

I am a techno phobe I am Following but cannot get to Dm

@lyndharrisck Hi Lyn, we have sent you a DM please have a look. -Thanks, Thando

@easyJet I booked a transfer this afternoon for tomorrow afternoon from BCN to Sitges. 4.5 hours on no confirmation email but the money has been taken

@MarkSpencer21O Hi Mark, we have sent you a DM please have a look. -Thanks, Thando

@easyJet what's your current position on fuel supply disruption to LGW-CFU services in late May?

@SpudofAmersham Hi Dom, I have sent you a DM. Please have a look. -Zee

@Ryanair @easyJet how can I request assistance in advance for a flight please? I need to get back from Porto on Sunday or Monday with a passenger who has limited mobility. I haven’t booked flights yet as I’m still waiting for medical clearance. Thank you in advance.

@Lestragonuz Hi there, kindly follow us and send a direct message. I'm here to help. Thanks, Max

Hi @easyJet, I booked a flight today by mistake and cancelled within minutes of purchase. Despite the immediate cancellation, €59 fees were charged on a €95 booking. I’m asking for a goodwill review or credit due to the obvious date error and fast cancellation. Thank you

@EthanHCollins30 Hi there, Can you please DM and follow us on Twitter, so we can respond? Thanks, Zama

@easyJet I currently have a CPAP machine with a letter from the hospital…. do i need to do anything else before i board an @easyJet flight? Many Thanks

@RichardBaily2 Hi Richard. Thank you for reaching out. Can you please follow and DM us so we can respond. Regards, Izak

The lack of any response from either @bhx_official and @easyJet is quite shocking and speaks volumes about their lack of customer care service. #birmingham #airport #bhx #easyjet

Disgraceful waiting nearly an hour for baggage @bhx_official after @easyJet plane landed yesterday just after 11:15pm. Had to find solitary member of staff, whom could get any1 on phone and then told me managers had to go onto plane to retrieve baggage. Other staff had gone home!