easyJet

@BenhWagner Hi there, please follow us and send us a DM so we can assist you further. Thanks, Lethu

@easyJet filed a claim for lost luggage (flew into LGW). Can't access my claim anymore and I'm unable to get in contact with anyone.

@Wellsyyyy Hi there, we have sent you a DM please have a look. Thanks, Lethu

@easyJet Ive arrived in split on a late flight which I’m not happy about, but further to that you’ve lost my suitcase and I have no clothes, if I’m honest I’m fuming and you better send it to split tomorrow

@dannyglynn1977 Hi Danny, thank you for reaching out. We have sent you a DM please have a look. -Thanks, Thando

@easyJet Evening, we are trying to locate lost luggage and are unable to get any updates despite reporting via the online system. What do we do next ?

@traveltheatre Hi Tracey, I have sent you a DM. Please take a look. - Thanks, Khonzy✈️

Hi @easyJet can you send me a link to DM you ?

@mossyyyyyy Hi Fin, I have sent you a DM. Thanks, Anga ✈️

@Alexand93872094 @easyJet Same experience for me, on the same date. Flight cancelled 2 hours before departure. Had to pay over £1,000 on a new flight, taxis, meals, a hotel and a rental car and everything was rejected on the expenses form. All itemised receipts, statements… all refused.

Hi @easyJet My wife's and my flight from Edinburgh to Lisbon on 28/6/2026 was cancelled some 2 hours before departure time. We had no support whatsoever. The easyjet app did not offer any solution. We had to book an alternative flight and pay. It cost about 1500 euros. 1/2

@Iain_D_Fisher Hi there, kindly follow and DM us in order for us to respond back. Regards, Jerry

@easyJet when can I drop bags off at dalaman airport please. Mixed info online and have two kids to manage. Can I drop Off 4 hours before or is it specific desks for specific flights? Thanks.

@Alexand93872094 Hi Alexandre, thank you for providing the booking ref number, for security purposes, please provide the name of the booker as well as the email address used on the booking. Thanks, Thandoh✈️

@easyJet Easyjet, any feedback on this? It's been more than a weak? You have the booking reference, you have all the information you need. Could you send me a DM, mail confirming compensation and ticket refund and actually pay?.

@Iain_D_Fisher Hi Iain, thank you for reaching out, I understand you would like to know what time the check in desk for your flights will be available. You can find this information on your boarding passes once you have checked in for your flights. Many thanks, Jason

@MissBenyl Hello, please follow us and send a DM so we can provide you with further assistance. Thanks, Lethu

@easyJet I booked a holiday package to Gibraltar having looked at the travel website and didn’t need a visa as a Uk resident(non British passport . Now the rules have changed overnight and my holiday is less than two weeks away. It’s impossible to get a visa at this time . Help ?

@SupergirlsMum Ho Jo. I am very sorry to hear that you suffered a serious ankle dislocation. I do hope that you recover soon. In order to discuss this further, could you DM us on on X, please? ✈️ Thanks, Siya.

@easyJet I have! And also WhatsApp. But no response

Hi @easyJet I need urgent help with booking KCVL728 (EZY2059 MAN→ATH, 10 Aug). I suffered a serious ankle fracture &emergency surgery on 17 July in Spain & am unable to travel. I have full hospital documentation. please advise how to request a compassionate refund? Thank you 🙏

@boyciebhoy Hi John, we have sent you a DM please have a look. Thanks, Lethu

@easyJet how can you board people onto a flight and not have a pilot to fly the plane , girlfriend is now currently sitting on the plane with no update and no pilot ????? Flight is EZY609 😡

@jimmufc7 Hi Jim, we've sent you a DM. Please take a look at it when you have a moment. Thanks, Lethu

Hi @easyJet when do flights to Crete come out for the end of June 2027?

@GavDrysdale89 Hi Gavin. Thank you for your message. I have sent you a DM. Please take a look. Regards, Izak

@easyJet The only reason I ask is that the crew and pilot are in our hotel but a flight came in from Manchester at 18:30 so I can only assume you didn’t sell enough seats and therefore cancelled the flight?

@easyJet how can you cancel a flight with absolute no explanation at all 2 hours before it was due to depart? We had handed back our car and were stood at the check in desk (Pisa-Manchester). The only next available flight Monday!! How do I go about claiming my money back!

@Ryzo11234 Hi Christian, thank you for reaching. We are unable to respond to you via DM. Can you please follow and DM us so we can respond to you. Thanks, Buhle

@Wizza82 Hi Wendy. Thank you for reaching out. I am so sorry to hear about your flight cancellation. Can you please follow and DM us so we can respond to you. Regards, Izak

@easyJet flight cancelled and directed to the desk at Faro. How do we get an airport shuttle please?

@danestoo Hi Dave. Thank you for reaching out. I am so sorry to hear about your claim. I have sent you a DM. Please take a look. Regards, Izak

@easyJet you cancelled our flights and we submitted expense claims which you have only partially agree to pay this is outrageous how do I complain

@dylanduboisfr Salut Dubois. Merci de nous avoir contactés. Je suis vraiment désolé d’apprendre la perturbation de votre vol. Pouvez-vous s’il vous plaît nous suivre et nous envoyer un DM afin que nous puissions vous répondre. Cordialement, Izak

@easyJet Mon vol EJU4522 départ prévu à 15:50 n’est toujours pas parti (direction CDG) Si le retard me fait manquer les derniers trains pour Lille, quelle solution de prise en charge proposez-vous (hébergement, transport ou remboursement des frais) ?

@Suzanne11649685 Hi there, I have sent you a DM. Please take a look. Thanks, Buhle

My easyjet plus membership expired several months ago if I renew under old membership number will it be valid from today @easyJet