Eclipse

We're always #heretohelp. We unlock your trading #potential and make your #ambition a reality. We put #data and your #customers at the heart of every #strategy, #design and #experience decision to create more #personalised #experiences that make a genuine difference.

#POCruises improved their cruise orders online by +9%, adding +£1,179,000 in revenue over six months. The #PostOffice increased their policy purchases by +4.4%, adding​ +£390,000 revenue over six months......see more #experimentation results from partnering with  #Eclipse.

Season 2 of our #Podcast '15 Minutes With' was a huge success. We are very grateful for the time and expertise shared by our guest speakers on topics that are relevant, important, and often misunderstood in business. Available now in #book form on @Amazon bit.ly/3te5K0Y

How can businesses balance their immediate needs, with those of the customer? Read our latest #blog for more bit.ly/46xbCkb

We're really excited to be nominated for the 'Tech Commentator of the Year' Award 🎉 🎤 @UKtech_awards 2023 #UKtech23 with @HSBC

In this episode of #15MinutesWith we speak with @shivikasinha of #Veneka on #ConsciousConsumerism and how this increasing trend is impacting both buyer behaviours and business strategies globally. Listen below for more #podcast #consumerism bit.ly/3rZIwe0

In our latest article, we discuss the what, the why, and the how of exceptional customer experiences & the Double Diamond methodology. Read on below to learn more #blog #doublediamond #CX bit.ly/479ncTm

On this episode of #15MinutesWith #podcast we speak with @Praval, VP Marketing & Customer Experience at @Zoho on trust, social proof & how CX is so much more than just customer service, or tools used in isolation bit.ly/3Olmj2z

In our latest #blog article, we investigate the impacts of the #costofliving on businesses and how they are supporting their consumers through turbulent times. #CX #strategy bit.ly/46KKOgQ

We speak with Social Impact Expert #MadisonKranis from the Department of Corporate Responsibility at @FenwickStores. Madison talks about supply chains, labour exploitation and low priced goods #podcast #15MinutesWith #corporateresponsibility #supplychain bit.ly/44emHoY

In our latest article, #DawidSiemieński discusses what is needed to transform your business into more #agile ways of working. bit.ly/3NAd3pL

In this episode we speak with Imran Ali, Director of #Payments Consulting at @KPMG. He explains how payments have evolved, how critical they are to #CustomerExperience, how trust and security are vital & how some payment friction can be a good thing. bit.ly/43QPlfR

In our latest article, we investigate the changing landscape of #PaymentSystems & how businesses can continue to offer the best possible customer experience, and to remain competitive in the marketplace. #Blog #payments #CX bit.ly/3NBezJs

In this episode of #15MinutesWith #AndrewGriffiths at @ThePlanetMark talks about the #CustomerExperience & #sustainability; achieving sustainability goals; the value of grassroots efforts the truths behind #greenwashing. Listen via the link below 👇 bit.ly/3NlF2uA

In our latest article, we investigate the rising trend of quality of life design, why it's central to delivering on exceptional digital customer experiences, and how to deliver on it as a strategy. #Blog #Article #QualityofLifeDesign bit.ly/3J01gPU

The next episode of our #podcast #15minuteswith featuring Laurel Mintz, founder of Elevate My Brand is out. We talked to her about the importance of #brand and the role it plays in the #customerexperience. bit.ly/3OFaXaf

In our latest #blogpost, Senior Business Analyst Nick Jenkins talks about his #experience of building #positive #client #relationships and how they aid in fostering strong long-term #partnerships. Head over and give it a read - bit.ly/3Iw8hYr

We've taken a #deepdive into why you should be thinking #customerfirst. Check out the #latestblog and see why focusing on the #customerexperience is the right thing for your #business. And whilst you're there, grab the free #ebook packed with #stats bit.ly/3pUmM1O

The first episode of season two of our #podcast is out. We're joined by Vineeta Anuj from Mindful Chef. In the episode, we talk about the importance of #brandvalues and getting close to your #customers in order to deliver exceptional #customerexperience bit.ly/3nKhUvL

Can #headlesscommerce benefit your business? Read our latest article to find out how it works and the flexibility and customisation it offers. #blog #ecommerce #commerce #headless bit.ly/3HUeHAB

Everyone is talking about #generativeai and how it can and is changing the way we do things in our everyday lives. As #experts in making #digitalexperiences beautifully simple, we wanted to see what benefits exist for #ecommerce. bit.ly/3A5tXX5