Ecobank Foundation

@StephaniePius6 Kindly be informed that your complaint has been escalated to the appropriate team, and feedback will be provided upon resolution. Thank you.

@ecobank_nigeria @EcobankFdn I am still awaiting feedback regarding my unresolved fixed deposit investment fixed at your branch in Nigeria Aba', Abai state Plot 44 Aba owerri road Aba, Abia state Please note that licking me outa your DM 'won't stop me from tagging you guys

@StephaniePius6 engage us via DM and we will do our best to resolve the issue. Thank you. 2/2

@StephaniePius6 Hello @StephaniePius6, thank you for reaching out to us. Your post caught our attention. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. However, if it is more convenient for you, please 1/2

@EcobankGroupe @ecobank_nigeria @JeremyAwori @EcobankFdn I’ve been repeatedly told my fixed deposit issue would be fixed, yet it’s still unresolved. I need a clear timeline and resolution now.

@adeoba_abi4475 Start Date and End Date for the Period Required •Enter the Email Address Maintained on the Account •Enter Your PIN Thank you 4/4

@adeoba_abi4475 Select Period and Transaction Type. • Click Apply Filter. • Scroll to the Right side and Click Download to select the document type (CSV, PDF, etc.). VIA ECOBANK MOBILE APP •Select More on the dashboard •Full Statement •Account Type •Input 3/4

Are you ready to make a difference? #EcobankDay2025 is our annual day of action, uniting 34 countries for a cause that matters.This year: inclusive learning for all, especially children with disabilities.Because every child deserves to learn. #TransformingAfrica

@adeoba_abi4475 Hello @adeoba_abi4475, thank you for reaching out to us. Apologies for the failed transaction. Kindly note that your transaction was not successful and has been reversed. Please review your statement of account for clarification. Thank you.

@Lekute_Smile007 been logged. Kindly exercise patience as feedback would be provided as soon as possible. Thank you for your patience and understanding. 2/2

@Lekute_Smile007 Hello @Lekute_Smile007, thank you for reaching out to us. We sincerely apologize for the failed transaction of N8,000 and understand the inconvenience it may have caused and also for the delayed response regarding this experience. Please note that your complaint has already 1/2

@RaphxNadal Hello @RaphxNadal, thank you for contacting us. We're sorry to read about your Mobile App issues. Please provide us with a screenshot of the error message displayed via DM for further assistance. Thank you. x.com/messages/compo…

@EcobankFdn @GroupEcobank What’s wrong with Eco bank, my app stopped working and I tried reaching the customer care but not active line. I’m currently out of the country

🎥 We’re LIVE! Join us now for the #EcobankDay2025 Webinar — Can Technology Break Down Barriers to Inclusive Education? youtube.com/live/bLfTLmRdw…

@bazestop Please note that your complaint has been forwarded to the appropriate unit, and feedback will be provided soon. Thank you.

@EcobankFdn 4040035320 Branch: Plot 157, Yakubu Gowon Way, Asokoro, Abuja, Nigeria.

@bazestop Please hold on as we review further.

@bazestop Hello @bazestop, thank you for reaching out to us. We apologize for the delayed account upgrade. Please provide your Ecobank account number and confirm the exact branch you visited in Abuja. Thank you..

@EcobankFdn @GroupEcobank My account was blocked and i have been to one of the ecobank branches in Abuja to rectify the issue and upgrade my account,and for the second time i was asked to go to the branch in kaduna where i opened the account before they can rectify the account issue. You’re frustrating me

@lade_cxx Hello @lade_cxx, thank you for reaching out to us. We are sorry to hear about your payment not reflecting. Please note that you have been engaged via DM. Thank you.

@EcobankFdn @GroupEcobank @GroupEcobank please respond

@obie_e Hello @obie_e, thank you for reaching out to us. We apologize for the inconvenience. Kindly contact us with your account details via Instagram (Ecobank_Nigeria) or Facebook (EcobankNigeria) for further assistance. Thank you.

@EcobankFdn How do I contact you via DM since I can't send a DM to you? I already sent mails to your edcfundmanagement@ecobank.com email. My email is obinnaezelobi@yahoo.com so you can reach me there or via whatsapp 07031575399

@obie_e assist you further. Thank you. 2/2

@obie_e Hello @obie_e, thank you for reaching out to us. Your tweet caught our attention, and we appreciate you bringing this to our notice, we know how frustrating it can be, let’s see how we can help you. Kindly reach out to us via DM, your Ecobank account number to enable us to 1/2

Can tech make learning truly inclusive? Join our #EcobankDay webinar to explore how AI, assistive tools & community support can empower children with disabilities. 🗓️ Thu 9 Oct | 11 GMT 🎥 Live on Zoom, LinkedIn, YouTube & Facebook 🔗 Register: us06web.zoom.us/webinar/regist…