EE

We already talk football with our hands. Let's use them to learn British Sign Language. As @england @fawales @northernireland @scotlandNT lead partner, EE & @royaldeaf are upskilling fans, so that Deaf BSL users feel included in football conversation. Support. It’s in your hands.

@ehfar21 Hi. So I can get you to the right support can you let me know a little more on what you need?

@EE Hi, Currently yourself and Samsung are running free AI masterclasses at Westfield White City, featuring Galaxy AI demos and a £100 voucher for attendees. Sessions are fully booked, can I speak to one someone about this in DM plz #Samsung #EE #GalaxyAI  #London #Westfield

Hi Nas. We want to ensure the right support at all times. I would recommend giving our team another call later and we can get this looked into. If you are looking to raise a complaint you can do this directly here ee.co.uk/help/contact-e… via the webform and our team will be in touch ASAP.

Major communication provider with outage apparently meaning they can't even load accounts to resolve complaint with contract - or reply on X. Time to leave @bt_uk @EE .... @Ofcom

@MartinSLewis @MoneySavingExp @paullewismoney I know off for weekend but there seems to be some mis-selling scam or something gping on with @bt_uk They sign you up for lower rice to keep you, then you see bill is at old price / rolling contract. When you call ....>

@Nicknotts Hi Nick. I would recommend speaking with our team here 07953 966 150. We can get this looked into and see what has happened. From what you have mentioned our team can check the details on this.

@comicrelief I am disgusted that Comic Relief charges a 25% service fee for donations made by text through @EE . My partner dinated £40 and was charged a £10 fee by EE. Why do you not mention this? This is either a total rip off by Comic Relief or EE!! Disgusted!

Red Nose Day is back, Friday 21st March!! 🙌 🎉 🎈 This year Comic Relief is serving 40 years of fundraising, alongside a whole host of funny faces from across the decades, because doing good never gets old. Find out more about this years Red Nose Day: bit.ly/38KwnNt

@LaurenceParry Hi Laurence. We'd like the opportunity to look into this problem in more detail for you. Please contact our technical team by dialling 150 from your EE mobile or 07953 966 150 from any other line. We will be happy to investigate any signal issues.

@EE me, trying to report the ongoing hopeless connectivity issues in Cambridge City centre - this would be rubbish if I was trying to post to insta, but it's unacceptable when we're trying to run a business and trying to take payments with no connection.

@jon_pound Hi Jon. We always take on board the feedback as it helps us to improve. We never want to see any issues and would love to get this checked out. I'd recommend speaking with our team directly so we can check this out for you here 07953 966 150.

@EE your Customer Service set up is dreadful, not the actual people you deal with but the policy as a whole. Your AI chatbot is beyond useless. I have a faulty Smart Hub that I need replaced as my WiFi keeps dropping out and feel like moving away from EE over last few months.

@DufferRoy Hi. This is odd. I'd recommend reaching out to our team so we can take a look and get this sorted for you here 0330 1234 150.

Hi @EE I’m unable to link my broadband a/c to the app. I have the ac no. but the app wants the billing a/c no? Is there a difference?

@judefrank19 Hi, Judith. We don't have access to customer accounts via social media. If you need help with your EE account, please contact our guides by dialling 150 from your EE mobile or 07953 966 150 from any other line. We will be happy to investigate any issues.

@EE I sent you a DM for help but just keep getting an automated reply which doesn’t help

@divadnoryb Hi David. We would like the opportunity to look into this problem in more detail for you. Please contact our Technical Team by dialling 150 from your EE mobile or 07953 966 150 from any other line. We will be happy to investigate any Wi-Fi issues.

@EE Thanks for ripping me off! Purchased 30 day WiFi access and now you’re sending me in circles as you say my account doesn’t exist and won’t let me login! But somehow mange to send me password reset codes to my registered number!!! Absolute joke…..

@RealTrekk53469 Hi. For broadband assistance, text HELP to 66033. 1. We’ll run tests to find out what’s going on. 2. If you need an engineer, we’ll text you to book a slot. 3. If not, we’ll call you within 30 minutes to solve your issue.

@EE fix my fucking WiFi

@kieranMalcBrown Hi Kieran. How can we help?

@EE I need som help with my new iPhone please

@matt_chappell27 Hi Matt. I would like to ensure this is raised for you. Can you please send across a DM with some further details on the situation and contact information for you? twitter.com/messages/compo…

@EE When speaking regarding one of my contracts. The person was laughing at me and humiliating me. Refused to put me through to a manager and continually laughed. Now I want to leave ee

@EE can someone contact me regarding a rude staff member on the phone. Absolutely fuming. Now made me think to leave ee to get better customer service

@leahetai We don't have access to DMs however you can call from any other landline or mobile. You can also pop into your nearest EE store too. You can find out the closest one here ee.co.uk/store-finder.

@EE I dont have credit or anything and it doesnt even let me text or make any calls, im not sure why i cant even message EE am i able to dm someone on social media or anything?

@EE can’t log into the EE app because my SMS verification codes are being blocked. I have 0 credit and the DM bot is stuck in a loop. Can a human please DM me to unblock my shortcodes so I can access my account? can u check whats happening

@JasonBrown27891 Hi Jason. You can check out more on this here community.ee.co.uk/t5/TV/Disney-p….

@EE any hope of getting @DisneyPlus on your TV box?? You have just about everything else but this one app & the one we're really missing

@TheTerryVictor Hi Terry. This is odd. I'd recommend speaking with our team and we can get this looked into and see what is happening. Please reach out to them directly here 07953 966 150.

Now had a suspicious call on WhatsApp claiming to be @EE

The new upgrade from @EE is proving less than efficient. Even the helpline (where you get a person) cut off mid call. Feels like a waste of time and money right now.

@philparry1 Hi Phil. We can certianly check this out and see what is happening. I'd recommend speaking with our technical team here 07953 966 150. You can call from any landline or mobile if you are unable to do this from your phone directly.

@EE - this is quite an occurrence (pretty much every week!?) Your emails advise that you’re ’aware’ of the issue in my area, but do you actually send anyone out to the location to carry out proper RCA? if it keeps happening there’s an underlying issue, no?

@stuinweymouth Hi. We don't have any issues showing but we would love to check this out. Please reach out to our team here 07953 966 150.

@EE You guys having issues online? Website won’t let me do anything? Logged in and just says Blocked constantly!

@KezCSM HI Kez. Mid match issues are never ideal and we would really like to get this checked out. Please reach out to our technical team here 07953 966 150.

@Beseatey @EE @bt_uk GGs.

@mgmatt1983 Good afternoon. Our team will be happy to look into this further for you here 07953 966 150.

@EE TV today is outrageously bad.