Ellie

@LNER Thank you for your informative response. Unfortunately this was not put in to practice on my journey today and for that reason will be reluctant to travel with LNER again. I hope you find my feedback helpful. Regards.

@Ellie_Pollard The on-board team should remind customers of the policy and enforce it where necessary. ^KM

@LNER who is enforcing the “quiet coach” rule? I will not be using your services again after obvious violation to the “quiet coach” code of conduct. I thought it was meant to be quiet #LNER #quietcoach #disappointing

@LNER I understand and will do so. However this is also an issue of general policy. Who is responsible for enforcing the “quiet coach” rule? Is it the passengers like me? Or should it be train staff? What is your policy please?

@Ellie_Pollard As we've repeatedly told you Ellie, you need to speak to the on-board team about this. ^KM

Please, @LNER sort this “quiet coach” out!! 18:30 Edinburgh to London! I booked the quiet coach specifically because I thought it would be quiet!! #LNER #Disappointing #quietcoach

@LNER Also, there are several passengers who have used explicit language that is not appropriate for public tranasport. Who enforces the “quiet coach” rule? And if no one, what is the point in advertising the quiet coach as a viable option? #LNER #disappointing #swearing

@LNER Please can you enforce your “quiet coach” rule on the 18:30 Edinburgh to London Kings Cross. There are people talking loudly in seats B 27 and 29 and have also been people talking on their phones throughout the journey. Very disappointing #LNER #Disappointing #quietcoach

Can’t watch this curling omg. Come on #teamgb #curling

Not @Team_Muirhead's day today as Sweden head through to the final. Do not fear though the girls will return tomorrow morning for the 🥉medal match. Good effort ladies 👏👏 #WeAreTheGreat

Keep going ladies, you can still do it! #TeamGB #TeamMuirhead #Curling

Up and down the country, people have been swept away by the curling 🥌 Here's some half-time entertainment for you, courtesy of the good people of Great Britain 🇬🇧 Show us how you're getting involved! #FridayFeeling #lovecurling #WeAreTheGreat

Watching #TeamMuirhead battle it out against the Swedes instead of doing any Uni work but damn I love curling. #TeamGB #Curling

But also it sucks balls that she’s out of the Olympics. Heartbroken for her xoxox

Sport can be cruel. Well done to @Elise_Christie for all the hard work, grit and determination you’ve shown! A true sportswoman! #PyecongChang2018 #TeamGB

I said I wasn't going to cry but I definitely am. So emotional watching that skeleton. You smashed it ladies, well done @TheYarnold and @skeletonlaura #TeamGB #Skeleton

Shivers, literally shivers. YAS GIRLS #Skeleton #TeamGB

Just got back from Uni and mum has hidden lil chocolate bunnies all around my room. My Mum is the best

Stunning campaign from Corbyn. Extraordinary achievement given the relentless media attacks & spin against him. #ExitPoll #BBCelection

Theresa May calling the election expecting a landslide win only for it to massively backfire #BBCelection pic.twitter.com/mtYTUVhnLj

watching #BBCelection like;