Robert James

Pleased that our article about English EDs’ ability to respond to a major incident has been published in @EmergencyMedBMJ. Concerned that only 15.5% of ED self-report as prepared to respond, however. emj.bmj.com/content/early/… @Triagemonkey @RCollEM @RCEMpresident @DefProfEM

@Deliveroo after receiving cold, inedible food you wouldn’t refund my premium delivery fee. Warm food should be part of routine delivery, let alone premium delivery. I think it’s important everyone knows that premium delivery is an empty promise. I won’t be using you again.

As the NATO summit gets underway in Washington DC, the Chair of NATO COMEDS, Major General Tim Hodgetts, opens the Defence Medical Services' Non-Compressible Haemorrhage Symposium in London. As far as we've come, we need a revolution in trauma care if we are to survive what's to come. (My words)

@TheCRMNinja @we_are_sungod Thank you. The problem is I’m not making a warranty claim, I never received the goods…

@EmergencyDoc209 @we_are_sungod Filled in the Contact Form on their website under the 'Warranty Claim', heard back within a day.

Absolutely AMAZING customer service from @we_are_sungod. Frames broke, lifetime warranty claim, replacements being sent out next day. This is EXACTLY how organisations should be interacting with customers - going to use it as an example in my presentations! #Win #Awesome

@we_are_sungod @williamsf1 Do you respond to their customer services enquiries in a reasonable time scale. I’ve tried four different modalities to contact you and no response for over a week…… Totally unacceptable!

Have you heard? Our F1 family is growing. 🔥 Welcoming @williamsf1 to Team SunGod. 🤝 Two British brands, united by their passion for technical excellence. Hit the link to find out more about our new licensing partnership 👉 sungod.co/williams-f1-su… #seebetter

@we_are_sungod I have tried to contact you by e-Mail, customer services bot & insta. You’ve not responded. I have a problem with an order, not of my making. You are failing to demonstrate any vestige of decent customer service. Please contact me so we can resolve the problem.

@we_are_sungod I’ve sent you two contact forms, which promised a response within 24 hours. This was 4 days ago. Please can you get in touch?

@Geopost_news Any chance you could get in touch with me?

@EmergencyDoc209 Hello, thank you for bringing this matter to our attention. we are sorry to read this. Would you mind sending us a DM so that we can assist you to be in touch with the right unit in your country to find a solution to your case towards the best possible outcome? Thank you

@Geopost_news Package delivered to the wrong house, currently empty, so I can’t get it. Annoying but mistakes happen. Tried 2 speak 2 your “customer service” team: 1 too busy with her kids 2 talk, 2 online ended the chat rather than answer my polite questions. Is this acceptable?

@Geopost_news DPD is the local business. I’d rather keep our conversation in the open.

@DPDCare Package delivered to a the wrong house, currently empty, so I can’t get it. Annoying but mistakes happen. Tried 2 speak 2 your “customer service” team: 1 too busy with her kids 2 talk, 2 online ended the chat rather than answer my polite questions. Is this acceptable?

@MaxMarsden83 @nigeltai Congrats Max. That’s great news!!

After 22 years since stepping into medical school, I'm ecstatic to announce I've completed my surgical training! So grateful for the inspiration and support along the way, especially from the late Mr. Prakash Sinha, @nigeltai and Richard Hargrove. Now to do something with it!

@DrNeilSpencer @DerriFOAM @DefProfEM @richardbody @EMManchester Thanks mate. Good to hear from you.

@EmergencyDoc209 @DerriFOAM @DefProfEM @richardbody @EMManchester Bravo!

No one records mortality statistics for patients in EDs in the UK, apart from us! Cause of death in the ED of a major trauma centre in the UK | Emergency Medicine Journal ⁦@DefProfEM⁩ ⁦@DerriFOAM⁩ ⁦@richardbody⁩ ⁦@EMManchester⁩ emj.bmj.com/content/early/…

@hantrebilcock @RCEMLearning @RCEMpresident @RCEM_VP @EmergencyMedBMJ @OxfordEmergeMed @EMROxResearch @RCollEM

*NEW* NHS Major Incident Triage Tool (MITT) to be used by all NHS responders Ten Second Triage tool (TST) to be used by anyone providing care to casualties prior to the arrival of the NHS clinical response Read more at #heading-4" target="_blank" rel="nofollow noopener">england.nhs.uk/publication/cl…

@ross_moy Actually just done a bit of reading about 80s music - not New Romantics!

@ross_moy New Romantics?? That’s not a particularly significant achievement 😂😂