Nate Brown

At the end of the day, #CustomerExperience is people being intentional about making other people’s life easier and better.

Fun news! 🥳🎊🏅 @EricaMarois and I are launching "The @CXaccelerator Show!" This unique resource is focused on the CX professional and their career journey. Follow along right here! ▶️🎙️ Audio experience: cxaccelerator.com/podcast ▶️📽️ Video experience: youtube.com/playlist?list=…

Southwest Airlines then: let’s create a fair and orderly boarding process based on logic and customer needs. Southwest Airlines now: let’s put the entire plane in “boarding group 2” and see what happens. 🤷🏻‍♂️

@VismeApp Thanks I emailed

@CXAccelerator Hi there! Our support team is 24/7. You can reach them at Support@Visme.co (Check your spam filter if you've not received a reply back yet!)

@VismeApp I need help. It's impossible to reach you through the app or site. I need to speak to someone about my upcoming renewal. Thank you.

#CX #CXMeme

People dressing up for Halloween does not constitute a company culture.

@donnyyoung Donny Young! How fun. Love having you in another spot in my life as I’ll take all the Donny I can get! 🎉🏅

@CXAccelerator Nate Brown! I’m so glad I found you on here! You are such a bright spot in the world and we need more of you, bro! Hope you’re doing well, old friend!

The workplace is experiencing another "trial and tribulation" moment. Fear factors surround us. Confidence in leadership at an all-time low. Insular thinking is spreading, causing many to isolate in dangerous ways. Now is the time when great leaders extend HOPE...

@TheKitchenPB Savage 😅

These guys might find a whole new meaning of PickleBall in prison. 😳

Execs spend so much time trying to tell the world who they are. When in fact what they need to be doing is listening. #CX #VoC

Statement I recieve often... "You get really excited about this #CX stuff" Yes I do! There SHOULD be excitement around it. We get to serve people in very unique and helpful ways! CX is personal and wonderful and unlike anything else. Energy is far more contiguous than an email.

AI is everywhere in CX, but sameness is the real risk. @CXAccelerator says the winners will be brands with clear value, unique voice and strong digital experiences backed by empowered teams. Explore the Full Episode: nav.ac/tnt14 #CustomerExperience #CX #AI

Be a good customer. linkedin.com/posts/cxaccele…

People keep acting like some new model is going to save the work of #CX. Not so. What we really need are experience leaders who can listen better, earn allies, and unify the business towards meaningful outcomes.

@justinmrobbins @jennysuedempsey @Patrick_SaaS @AlHopper_ @TomTseki @jtwatkin @LeslieO @NealTopf @Ens0204 @customerisfirst Holy mustache

@jennysuedempsey @Patrick_SaaS @AlHopper_ @TomTseki @jtwatkin @LeslieO @NealTopf @ens0204 @CustomerIsFirst

It's not enough to make customers happy. We have to make them better. #CX

AI now helps us understand customers at a scale that was impossible before. @CXAccelerator explains how better insights lead to better journeys, smarter teams, and real impact. Explore the Full Episode: nav.ac/tnt14 #CX #AI #CustomerInsight #VoiceOfCustomer

Hey #CX professionals! Watching the #SuperBowl ? This one's for you! Let @CXAccelerator & me know when you get a BINGO! Are you not part of the global community of 5k+ CX professionals supporting & learning from each other? Join @CXACommunity here: cxaccelerator.com/community

There are two types of companies. Those who view customers as something to be used, and those who view customers as people to be served. #CX