Francesca Harvey

@sainsburys just wondering if there is an issue with your payments today? Could someone get back to my message asap please? Thanks

@sainsburys please can you let me know how to report a missed delivery? Our driver today didn't wait long enough for my husband to open the door and has not answered our calls since. Please can someone help? Thank you

@sainsburys Guys your messaging robot seems to be broken and isn't processing my request-can someone take a look please? Thanks

@FJInglese Hi there, Francesca. Can you please DM us using the link below with your address, postcode and email? I'll look into this. Natasha twitter.com/messages/compo…

@sainsburys, just noticed the date on these sausages which were delivered on Tuesday (29th) 🙄. Is there any way of reporting this and getting a refund? It happens all the time. Thank you

@nextofficial I ordered some boots a week ago and they have not arrived and I can't track their progress. This is very disappointing. I have just reordered them to arrive on Sunday- could you please refund me for the delivery fee? It feels unfair to me to be paying it twice.

@sainsburys hi there, how do I claim a refund for some food which arrived today with my delivery and was already out of date? Thanks

@nuna_uk hi there, we just lost a screw for a wheel on our Nuna Mixx Suited collection. Is there a way we can order spare parts please? Thanks

spotted in Paddington

@sainsburys please can someone get back to me abut items missing from my delivery please? We were charged £10 for items we did not receive. Many thanks

@sainsburys please can someone contact me regarding missing items from my delivery, thank you

@nextofficial please can someone reply to my DM re my son's missing Christmas jumper? I ordered it on 19th November and he needs it for this Friday. Each day it says it is being delivered but never arrives and there is no tracking info. Please help!

Four-word horror stories: Tell us about yourself We're out of milk Knock at the door I’ll ring you now Forgetting about bin day Could you get that? Weekly screen time report You are on mute Bill ready to view One month till Christmas Are you busy now? Sorry we missed you

“I’ve emailed them” “Have you tried ringing?” “No, I’ve emailed them” “Try ringing” “No, I’ve already emailed” “Do you want their number?” “No, I’ve sent them an email” “They’ll answer if you ring” “I’ve just this second emailed” “Why don’t…” “STOP IT PLEASE JUST STOP”

Astonishing pair of photographs. View of Greenwich and London Docklands, from Greenwich Park, in 1980 and 2020. 

@artsdepot Great, thank you

@FJInglese Hi Francesca, anyone under 18 months is classed as a babe in arms so doesn't require a ticket. Find more info here> artsdepot.co.uk/booking-inform… Thanks!

@artsdepot I am booking tickets for my son to see the Tiger Who Came to Tea- can I bring my 9 month old baby along and will I need to book a seat for her? Thanks

@AskBupaUK Great, I have sent a DM. Thank you

@FJInglese Hi Francesca, sorry to hear you're having issues registering on Bupa Touch. Would it be possible for you to send us a screen shot or the error message so that we can investigate this for you please? Thanks ^DB

@BupaUK hi there, I'm trying to register for Touch but your website keeps saying there is an error. Do you know when this will be fixed please?

Honestly you choose. Love it.

This is the carpocalypse… Or should I say- carmageddon… Every time I see the 3 siblings weaving through the cars I want to cry. #petrolcrisis #Petrol #COP26 @haringeycouncil where have you been all week?