Wil Benton

@monzo auth request to access (for third time) web banking seems to have gotten me in. Not quite sure why, but at least I can get into both accounts now - will see what support say on email just in case it happens again. Happy Sunday!

@FatKidOnFire Thanks for letting us know, Wil. Someone will get back to you as soon as possible. If you have any other questions while you're waiting on a reply, please give us a shout & we'll help however we can 🙂

@monzo idk if just me but since update to iOS v 7.15.0 I can’t get the app (and therefore approve access to web banking). Authenticate with Face ID and then just hangs at locked padlock. Restarted device etc etc. Pls help?

@monzo Email sent.

@FatKidOnFire A member of the team will get back to your email as soon as possible to help you get things sorted. Just please remember to include your selfie & a brief explanation of the issue in your email, as this'll help speed things up for you 🙏

@monzo Will do now. How quickly can someone come back to me - this is personal and business banking I can’t currently access?

@FatKidOnFire Hi Wil 👋 We're sorry to hear about the trouble you're having. Please can you drop an email to help@monzo.com & our team would be happy to have a look into things further for you from there? In your email, please include a selfie with some photo ID for verification too, thanks.

@junodownload Thanks gang 🤝 we started in 2010 tho (not 2020)!

🙌 Our spotlighted labels this month featuring @4AD_Official, @drummarecords, @FatKidOnFire, @homocentricrecs, @HyperRealityRec, @jungletings, @sprechenmusic, Oura, @ZodiakCommuneRe. junodownload.com/label-focus-ja…

@soukahdubs Love this tune 👏

Big ups to @FatKidOnFire for premiering my remix of Kyoshe's - Redrum 👊🖤 Whole thing is out here : soundinpicture.bandcamp.com/album/the-remi… soundcloud.com/fatkidonfire/k…

@monzo hey team, hope you're well! Big fan of the connected banks beta feature - but is there any way to use the balances from connected banks in the personal balance view? Be helpful to have holistic view of total (even if incl. values from outside Monzo itself)

@GOOSENSEI @EyesomeCo ❤️

Got to send a big shout out to @FatKidOnFire for supporting G Pulse (VIP) featuring Natty D.. been 10 yrs since my Summon EP was released & they've been supporting ever since! 🙏🙏⚡️ G pulse EP is out now on @EyesomeCo with a couple of serious remixes soundcloud.com/fatkidonfire/g…

@MyGlasgowCC hello! Hope all well. Got home from a work trip to find 2 PCNs on my vehicle (parked in an area under the Authorised Residents Permit against the car). Been on hold for 30m+ trying to talk to someone on the phone, website says 20 working days(!!) to assist. Pls help?

Brother uuurrrghh

@OctopusEnergy not sure if I have to have an active ticket to get DMs read, but sent a message if anyone can take a look for me!

@wf_pritchard Congrats dude!

This also feels like a good time to mention that I have moved to the US, and will be living and writing from out here — on the east coast — for the next few years 🇺🇸🦅

@doctajeep This yours? Damn son!

the new stuff sounded crazy in the warehouse last night 😵‍💫 big thanks to Direct Drive LA crew @baharkhadem @Mapamota420 i think that was my favorite set in the US this year

@KevPrice ❤️

Ignite are delivering a new 'Launch Programme' designed for aspiring & existing founders who are currently juggling their startup ideas with other commitments. I've just joined the team to deliver it! medium.com/ignite-acceler… Apply here: airtable.com/appMNfnGM0yjw7…

@ReyzGhost @JustDragon5

@FatKidOnFire @JustDragon5 Yes, lemme dm you

@ReyzGhost @JustDragon5 still got one? 🙏

@JustDragon5 Bluesky invite codes

@Wise How are you going to reduce the impact? You’ve changed account details with two weeks’ notice 🤔 maybe a learning to take away for future “operational changes” because this is all entirely avoidable drama

@FatKidOnFire We apologize for the inconvenience this might cause, we're working hard to reduce any impact to our customers, and we'll make sure to keep them updated about this.

@Wise changing inbound payment information with two weeks’ notice, before effectively shutting the old account down? 🙄 And telling me on a Friday night? Not cool 👎

@Wise You’re missing my point. I’ve got the email, which is why I’m cross. Two weeks is no notice and is going to delay incoming payments due in the next three weeks for potentially 90 days, or further if they then get held up into thanksgiving/ year end. Really crap service

@FatKidOnFire This happened due to an operational change. We've shared more info with our customers via email, please check there for details. In the meantime, you can still to top up your USD balance, receive money in other currencies, and send as usual using other balances in your account.