Flywire Support

The best way to contact our support team is by visiting the following link: help.flywire.com/hc/en-us or by emailing support@flywire.com with your Payment ID. Thank you!

@akashbalu2002 We are here to help! Kindly send us a DM with your Payment ID so we can escalate this to our team. Thank you.

@FlywireCo zero response How to get the issue solved then

@AmajuoyiBethel Unfortunately we cannot discuss payment details publicly on X. Kindly send us a DM with the Payment ID so we can escalate this. Thank you.

@FlywireCo it is money urgently needed to pay my sister’s school fees, and her admission is now at risk because of this prolonged delay. We trusted your service to handle our funds responsibly. Instead, we have been left in limbo for months with no meaningful update.

The best way to contact our support team is by visiting the following link: help.flywire.com/hc/en-us or by emailing support@flywire.com with your Payment ID. Thank you!

@AmajuoyiBethel Hi Bethel - we sincerely apologize. Kindly send us a DM with your Payment ID so we can escalate this to our Payment Experience team. Thank you.

@FlywireCo It has been over 3 months since our refund was requested, yet there has been no resolution. The constant delays, lack of clear communication, and apparent stonewalling are unacceptable. This refund is not just a number on a screen—

@chiug_o We sincerely apologize for any inconvenience. Kindly send us a DM with your Payment ID so we can escalate this to our team. Thank you.

@Flywire @FlywireCo We trusted your service to handle our funds responsibly. Instead, we have been left in limbo for months with no meaningful update. We are demanding immediate action and a clear timeline for when this refund will be processed. Three months is far too long!!

@Flywire @FlywireCo It has been over 3 months since our refund was requested, yet there has been no resolution. The constant delays, lack of clear communication, and apparent stonewalling are unacceptable.

@bhinde_jigar @Flywire @AxisBank Hi Jigar - we are here to help. Kindly send us a DM so we can escalate this to our team. We cannot discuss payment details publicly on X. Thank you for understanding.

@Flywire @AxisBank has been the very Worst experience from Flywire Team after multiple complaints and Email there is no Message from Team Flywire. Team Axis Bank has no Update about Payment . The admission has been Proceed for the UK. Almost itsa week now. Name : Isha Potteekkatt

@bila_rex We are here to help. Kindly send us a DM with your Payment ID so we can escalate this to our team. Thank you.

@GroupEcobank I being told they are working on it by @EcobankCameroun after 3 months, this is crazy! @Flywire @Visa @FlemingCollege

@Flywire @GroupEcobank @EcobankCameroun @Visa I have still not my money refunded since February 27, 2026

@abhaysuryaa We cannot discuss payment details publicly on X. Kindly send us a DM so we can assist you. Thank you.

@FlywireCo You guys have created a set of rules which one should follow to get that best price. I want you to solve my issue here so the public knows what’s happening

@Flywire @FlywireCo doesnt give you the best price at all. Students are forced to choose flywire through @expatriogmbh , but on flywire website it shows 20k INR less inclusive of all taxes. I want the best price guarantee. Why are students being scammed like this?

@SANJAYDAVID We are here to help. Kindly send us a DM with your information so we can escalate this to our team. Thank you.

@Flywire international transfers for education direct to university has become most difficult. After LRS upload,no link comes for bank transfer. Transaction attempted past 2100hrs on Friday Luluforex seems to be the new vendor. Systemic issue.

@Big_Dave400 We see your DM now. This has been escalated to our team and they will be in touch shortly. Thank you.

@FlywireCo @Flywire I can’t send you a DM because, I’m not verified

@Only_PRAGATRI Hello - we are here to help. Please visit support.flywire.com or kindly send us a DM so we can escalate this to our team. Thank you!

@Flywire Good Day, I have cancelled payment request (ULF158210678) on 1225HRS IST. When can I register for new payment request?

Welcome to the team, Christine Katziff! We are excited to announce the appointment of the former @BankofAmerica Chief Audit Executive to Flywire’s Board of Directors. Her expertise in risk and innovation is a perfect fit for our next phase of growth. 🚀 Full details: flywire.com/news/flywire-a… $FLYW #Fintech #Payments

@Nitesh9999 Hello - kindly send us a DM with your Payment ID so we can escalate this to our Payment Experience team. Thank you!

@FlywireCo We have made tranfer 3 days ago to flywire but money not gone from you to university? Why so?

@ShivaniB_Dimri Hi Shivani - we sincerely apologize for any inconvenience. Kindly send us a DM with your Payment ID so we can escalate this to our Payment Experience team. Thank you.

@Flywire the money is with you, the documents are with you, yet for some unexplained compliance failure, the amount is being refunded to the student account. Student careers are online here. The deadline is close…

@Kipsigisgal Hello - our systems are not down. Kindly visit help.flywire.com and our team will happily assist you.

Eih @FlywireCo please are your systems down?I am about to miss a deadline 😩

@Bellzariyo We sincerely apologize. Kindly send us a DM with your Payment ID so we can escalate this to our Payment Experience team. Thank you.

@Bellzariyo We sincerely apologize. Kindly send us a DM with your Payment ID so we can escalate this to our Payment Experience team. Thank you.

Hi Shaun - Thank you for reaching out and for your feedback. We’re sorry to hear that you were unsatisfied with your Flywire experience regarding the recent refund. We’d like to look into this for you and provide a resolution as soon as possible. Could you please provide the Payment ID or the Refund ID so our team can review this for you? Additionally, please don’t hesitate to contact us via email/chat/phone at help.flywire.com/hc/en-us. We’re available 24/7 and always happy to help. Best, Payment Experience Team @ Flywire

Getting a tuition fees refund through you is now looking like a war. I have been chasing a refund since 19th November that you reached out for evidence and your team has suddenly gone cold on me. What is going on?@FlywireCo

@rokhawk Hi Hithesh - we sincerely apologize for any inconvenience. If you could kindly DM us your Payment ID we can escalate this. Thank you.

@Flywire Your payment process for international students needs serious improvement. I've been trying to make a university payment for days, and support has been very incompetent, asking for the same set of documents in a loop without any resolution. Payment ID: UAZ617507943

@boris_bikes Estamos aquí para ayudarte. Por favor, envíanos un DM con tu ID de pago para que podamos escalar esto a nuestro equipo. Gracias.

@Flywire llevo más de 20 días solicitando un reembolso "Debido a un volumen de solicitudes mayor al habitual, algunos reembolsos están tardando más en procesarse." Pero para recibi dinero si toman sino 2 días. Solicito me dan una fecha exacta para devolución del dinero.