G.Network

@25598da44080 Hello @25598da44080, Thank you for providing the location details. Our team will be in contact with the council to discuss the next steps. We appreciate you bringing this to our attention. Regards, GNetwork Customer Service Team

@GNetworkComms any chance you're going to repair the damage you did the the public realm on Pancras Road 2 years ago? Millions of taxpayer money was spent to regenerate this area, and this is how you treat it?

@josephkazUK Hello @josephkazUK, Thank you for providing the location details. Our team will be in contact with the council to discuss the next steps. We appreciate you bringing this to our attention. Regards, GNetwork Customer Service Team

@GNetworkComms I’m sharing a what3words address to help you find this specific location. Tap to see exactly where it is: ///grin.herds.magic w3w.co/grin.herds.mag…

@josephkazUK GNetwork Customer Service Team 3/3

@josephkazUK Pancras Road where the issue has been identified (for example, nearby landmarks, building numbers, Postcode etc.)? Kindly send them to customerservice@g.network. Once we have this information, we will review the situation and advise on the appropriate next steps. Regards, 2/3

@samedaydoctorUK patience. 2/2

@samedaydoctorUK Hi @samedaydoctorUK Thanks for reaching out. We’re aware of the recent service disruption in the London W1 area. Our teams have worked quickly, and we’re happy to confirm that service is now back up and running. We apologise for any inconvenience caused and appreciate your 1/2

G.Network has launched an exciting campaign! We’ve given away £10,000 in free advertising on Old Street Roundabout, supporting London’s SMEs while highlighting how #gigabit broadband transforms business productivity. Read more👇 🔗g.network/old-street-ad

@JoeKeenanTV regards, GNetwork Customer Service Team. 5/5

@JoeKeenanTV return to other providers, that means a great deal to us. Our teams remain committed to supporting our customers and keeping services running smoothly. If you have any further questions or notice anything unusual with your connection, please don’t hesitate to reach out. Kind 4/5

@GNetworkComms we had an outage last night for the first time ever since we signed up with you a few years ago. I was really sorry to see the company’s entered administration. What will this mean for current customers? Don’t want to go back to Virgin, o2, etc.!

@CaptainHippo Thank you so much @captainhippo.

@GNetworkComms Thank you. I hope you get a successful resolution to your current problems.

Hi @GNetworkComms. Just read in the daily mirror that you've gone into administration! What's happening to your service/customers? Best broadband provider I've had!

@CaptainHippo administration. The Administrators, Richard Beard and Rob Croxen of Alvarez & Marsal, will continue to trade the Company for the foreseeable future. Please note, your supply of broadband will continue as normal, and you should continue to pay your bill as normal. The Company 2/4

@CaptainHippo Dear @captainHippo, G. Network Communications Limited in administration (the "Company") Joint Administrators: Richard Beard and Rob Croxen I am writing in response to your query. On Monday 12 January 2026, G.Network Communications Limited was placed into 1/4

@LuxVoxSemper Good Morning, thank you for reaching out. Can you please send us an email with your account details ( order number, email address or address) to customerservice@g.netwotk, and we will aim to assist. Regards, GNetwork Customer Service Team

Hello @Virgin @GNetworkComms gave me your details

@OldLondonW14 Hi there, really sorry to hear about your experience so far — that’s not what we aim for at all. Could you please DM us your G.Network account details or the installation address? We’ll look into this as a priority and get the right team to assist you directly.

Hello @GNetworkComms Kevin murphy, Steve Andrews, Carl Grose, Emmanuelle Recoules, Jon Hurry, Paul Weir... Switched from BT, bought your most expensive FullOn Wifi service. It has never worked. Now can't work in home office. And getting tech support is like chasing ghosts.

@louispilfold Hey Louis, Please send me your full address i will look into this for you

Hi @GNetworkComms my internet has been out for a full day. You closed the ticket even though it is not fixed and you’ve not replied to any support requests or answered the phone. Please advise.

@DomWeldon Hey there! Sorry to hear about the trouble. Please contact our support team at 0203 909 4555 - option 3 or support@g.network so we can locate your account and assist you further with your connectivity issue. Thanks!

@GNetworkComms are you experiencing any network issues currently? I'm shown as connected in my router but can't access the internet.