geert thorrez
459 posts


@GeertThorrez @dpdNL @GeertThorrez Hm, dit klinkt in ieder geval niet best! Je kan altijd een berichtje sturen naar bol.com/klantenservice. Dan nemen onze collega's graag een kijkje voor je naar de situatie. :)
Nederlands

@lufthansa This is actually how they treat their customers, as litthe children and distracting them from their lack of real customer service after they take your money...
English

With every flight, there’s always something to spark joy and keep little ones entertained. Whether it’s coloring, playing games, or solving puzzles, we ensure our youngest travelers have plenty to explore onboard. What do your kids love doing most during the flight?
#Lufthansa




English

Whether it’s a warm welcome or a helping hand, we’re with you every step of the way. Ready for your next adventure? ✈️😊
#Lufthansa #AboveAndBeyond

English

@lufthansa @KIDNEYRESEARCHE If @lufthansa would help its clients then these fake accounts would not be able to profit from the misery @lufthansa dumped their customers in...
English

@KIDNEYRESEARCHE Warning! Please watch out for fake accounts that appear to be Lufthansa/Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: ti.lh.com/9eMB Contrary to claims by fake user profiles we do not offer support via WhatsApp.
English

@lufthansa
been >a month since I submitted docs for reimbursement for the delayed baggage for my flight from US to CPH.
multiple emails to customer relations but no response!
Flying Lufthansa since 2014! Wondering Is it still the right choice! What’s up @lufthansa
English

@GezaLH105 @lufthansa Hello Geza: Sorry to tell you - I am on 229 days.....
English

@lufthansa @GezaLH105 Hello Geza : at least they got your name right this time...
English

@GezaLH105 Hello Geza, I again apologize for the inconvenience. Please note that we have already escalated your case to our colleagues from Customer Relations, they will reach out to you as soon as possible. I can't give you a certain timeline as each case is handled individually. /Mari
English

@lufthansa Please stop posting these cynical tweets : you do not offer any helping hands to nobody. @lufthansa is quick to take your money but refuses to refund - even after promising that refund themselves. This is laughing in the face of the customers who pays for this idiotic marketing
English

@lufthansa It seems to me that all of your customer department has left to Japan. Why do I not receive a reliable and concrete answer from @lufthansa ? Answer : @lufthansa #doesnotcareaboutcustomers
English

Fall in love with Japan. 🧡 🍂
When nature paints a stunning picture of harmony between nature and culture, as fiery maple leaves and golden ginkgo trees complement ancient temples and peaceful gardens. 🇯🇵 🍁
#foliage #fallfoliage #japan



English

@aardvarkmktg @lufthansa A better example of how @lufthansa views and treats customers is hard to find...
English
@lufthansa On Saturday I received a delivery of my lost baggage which went missing on 17th April. What was delivered was not my bag, it was a black bin bag of somebody's kitchen bin contents. My complaint has been escalated to the customer relations team but nobody has contacted me yet!🤬


English

Every journey is a step toward discovering something extraordinary. Where will your weekend take you? 🌅✈️
#Lufthansa #WeekendReady

English

@lufthansa Too bad that your respect for paying customers is anything but extraordinary. Without the refund of my own money sadly no more weekend getaways...
English

@lufthansa Dear Dave, it is my experience so far that you do not offer any support via any channel whatsoever...still waiting for a date on which I will finally get my money back @lufthansa
English

@GeertThorrez Warning! Please watch out for fake accounts that appear to be Lufthansa staff wanting to help you. Always check that the reply is from an official Lufthansa account: ti.lh.com/9eMB Contrary to claims by fake user profiles we do not offer support via WhatsApp. /Dave
English

A sweet landing: Lindt chocolates! 🍫✈️
Enjoy every moment of your journey with us, from takeoff to your sweet goodbye.
#Lufthansa #Lindt




English

@lufthansa Take me to a supervisor or someone capable in your customer service to give me my refund you promised months ago please...
English

When nature paints the landscape in hues of red, gold, and orange, the United States transforms into a living canvas. 🍁✨
Where will the colors take you this season?
#FallVibes #Lufthansa



English

@lufthansa This is the unique way @lufthansa treats its customers - sending automated mails about transferring requests to other internal departments so that you never get a concrete answer about a promised refund ... and then they close the case ?!

English

The doors to the world, stairs to the planes, and gates to the sky.
Every airport provides a glimpse into the unique design and culture a country offers.
Here are a few highlights for World Architecture Day.
#Lufthansa #WorldArchitectureDay




English

@lufthansa @JordanH46759702 Lex and Riri : different names for the same disrespectful chat robot?
English

@JordanH46759702 I'm so sorry that you're having trouble adding your travel information, Jordan. We experienced some technical issues on our website earlier today, but these should now be resolved. Could you please try again to enter your details? 1/2 /Riri
English

@lufthansa Doors to the customer service remain closed - they are instead laughing and biting in the hand of the customer that is paying your wages. Bizarre sense of humour: improving ???????????

English

@lufthansa The culture of @lufthansa is to not answer on demands for refunds - after THREE months of promise I only get the the answer that my mail has been forwarded - forwarded to what???

English
