GisaLyra retweetledi
We created a blueprint of the Airbnb experience and used it to improve our service end-to-end
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GisaLyra
168 posts
GisaLyra
@Gisalyra
Service Design lead @KONECorporation
Helsinki Katılım Ocak 2010
206 Takip Edilen85 Takipçiler
I have been refreshing my list of people to read and to follow and this 👇🏽 came in time!
linkedin.com/pulse/design-t…
I want to diversify, starting by increasing the number of female Service, UX and UI designers.
💫If you know other incredible female designers, please let me know! 💫
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The @Framer University learning platform and the FREE course are launching soon!
Want a sneak peek before everyone else? Be part of the exclusive group of beta testers.
👇 Drop a comment, and I'll add you to the list.
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A good article on #uxroi
🧡Simple and easy to understand🧡
But why is it so that when one talk #uxdesign they focus on human▶️digital interactions only? What about human▶️physical and human▶️human interactions?
The ROI of UX – Customer Conversions interaction-design.org/literature/art… #ux
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I like the fact that @KONECorporation we have a #design team that is truly international. This way we can keep #consistency but still take #cultural and market differences into account. #servicedesign #ux #ui #productdesign
KONE@KONECorporation
Our Head of #Design in India, Padmini Gorthi, shares @KONEIndia’s design journey and how it has helped localize our products by connecting to the cultural roots of India. Read more: bit.ly/381xSpu #urbandesign #KONElife #joinourflow #KTI #technology #innovation
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#customercentricity may be an obvious trait in small companies. However, in huge companies with various complex and stablished products and services, not everyone is fully confident on the topic. #servicedesigners play a key role spreading, implementing and measuring the topic.
liveworkstudio@Liveworkstudio
The dimensions of #CustomerCentricity and how to #measure them. Read full article here: liveworkstudio.com/articles/how-t…
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GisaLyra retweetledi
Design is often understood as an activity that comes before realisation – a paper exercise. We believe it is better to #design in the real world. It enables #teams to put their ideas into the hands of their #customers early and learn from #feedback. liveworkstudio.com/articles/desig…
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GisaLyra retweetledi
If something feels new, difficult, or even slightly incoherent, fear kicks in. And while fear comes in all shapes and sizes, and sometimes it appears in disguise (as procrastination, shutting down, or excuses), it speaks only one word: no, as in “No, I’ll just screw it up.”
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GisaLyra retweetledi
Today @inlandDesign is in the in-house service design network @Kesko_IR discussing on how to overpass the tunnel vision? We meet each three months. If you want to join, let us know. Meetings in English. #inhouseservicedesign #servicedesign
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GisaLyra retweetledi
Super inspiring session yesterday on how to humanize #mydata2019 #mydata. Instead of giving answers, the working group offer future scenarios and good questions. Take a look! my-simple.com
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- For programme, check: mydata2019.org/programme/
- For speakers, check: mydata2019.org/presenters/
- For people and orgs coming, check: mydata2019.org/who-will-be-th…
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⭐️ Last but not least: Ada! ⭐️
Our co-created hero of the future, owning her data. Health, expenses, voting principles... are collected. How does she manage them easily and safely? @adafortrust @mydataorg #ownyourdata #adafortrust #MyData #MyData2019
#DataEconomy #global #AI
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🤩 MyData2019 conference is in 3 weeks! 🤩 mydata2019.org
*awesome sessions* by IEEE, BBC Research & Dev, UN Technology Innovation Labs etc coming on 25.9!Next Generation Internet Forum co-located with MyData!
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GisaLyra retweetledi
Adalgisa Santos & Nargis Guzeynova from @KONECorporation speaking about using #servicedesign for company #culture. #HKISDNC18 #palvelumuotoilu
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GisaLyra retweetledi
Happening now: thoughts from @bethcomstock and @DanielPink on maximizing your productivity vs. creativity, when to ideally start or end a project or job, and more. Watch live at we.co/2HXD3YE.
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