KONE Elevator India

@alokis4u Hello, we are sorry that you've had a bad experience. Please share your location and contact details and we will align someone to look into this at the earliest.

@KONEIndia Fraudulent behavior and Zero Accountability "It has been over 90 days, and the elevator delivery is still pending. The sales and operations staff are consistently providing false information and changing delivery dates every week. This is not just a delay; 1/2

@nirojrath Hello Niroj, please share you location and contact details so we can align some assistance to you at the earliest.

@KONEIndia most sucking company in india...my lift issue not sloved since months on top no one responding...HOPE KONE CEO..will read this and the email I sent.. otherwise we will meet in court for compensation

@dsurana19 Dear Devendra, please share your location and we will align someone to contact you at the earliest. You can respond here or write to KEI.Communications@kone.com

@KONEIndia who helps a new customer with AMC renewal. All automated replies keep coming thru WhatsApp,email and when replied there is no response. Alsono face or voice to clarify with. Pls advise.

@atat123123 Dear Atul, we are sorry you had a bad experience. Please share your contact number, so we may align someone at the earliest. You can share details here or write to kei.communications@kone.com.

@KONEIndia we are being continuously harassed and endangered by the lifts supplied in our society at Navi Mumbai. Frequent tripping , jerks and poor workmen ship by your team is giving nightmare to all residents. Suggest solution to avoid escalation.

@sanjay1kalra Dear Sanjay, we are sorry you had a bad experience with us. Kindly share your location and contact number and we will align someone at the earliest. You may share details here or write to KEI.communications@kone.com

@KONEIndia Is your customer care department functional? A complaint raised on your website didn't elicit any acknowledgement or reply.

@sundeepsalwan Hello Sundeep, we are sorry to hear you have had a bad experience with KONE. We are aligning someone from the regional team to connect with you shortly.

@KONEIndia pathetic service and operations and so the employees - Vipin Saini +91 8556-040600 and team. I need to get in touch with RD immediately and escalate the irresponsible behaviour these guys have.

@DevanshA96 Dear Devansh, we are sorry to hear that you've had a bad experience with KONE. Please share your contact details and location so we may align service personnel at the earliest. You may respond here or write to kei.communications@kone.com

@puneet_kabra @GossainAmit Hello Puneet, please share your contact details so we may look into this at the earliest. You may share it here or write to kei.communications@kone.com

The lift services will remain suspended till further notice. This message has been there for three days. @GossainAmit @KONEIndia

@DuniyaEducation @KONECorporation Hello! Please share your contact details so we may get this looked into at the earliest. You may share here or write to kei.communications@kone.com

@KONECorporation Kone is scammer , after sale they provide repair service only if you buy AMC . Patna branch,India told me they will not provide even paid service if I will not buy there AMC plan . Why I pay in lacs each year for AMC , I need repairing and ready to pay for it.

@vjain2017 @KONECorporation Dear Vjain, please share your location and contact number so we may look into this at the earliest. You may write in to KEI.communications@kone.com

@KONECorporation KONE is doing replacement of lifts in our building in India but there is complete lack of transparency in safety concerns raised by residents. Entire KONE team or society incharge not sharing any financial documents, contract or details with residents.

@bubbly_ank Hello! sorry for your experience, we have reached out to you through DM, please respond so we may look into this at the earliest.

Hey @KONEIndia , ur team handed over a lift at Bhojnagar(HP) on 23.10.25 that’s not working since then. Ur incharge Ravinder Kadyan is telling lies daily & rather misbehaving. Get it rectified & take action against the official immediately otherwise I’ll file damages in the court

@CARaviKamath @KONECorporation Hello! Sorry to hear that. Please share your contact details and location so we can get this looked into at the earliest. You can write in to kei.communications@kone.com.

@KONECorporation My building elevator is down since a week despite Kone India armtwisting us for full AMC in advance. Kone should be ashamed of this kind of service, putting senior citizen in high-rise to walk down up to 17 stories..

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@kannadaunbox1 Hello, sorry to hear about this. Could you please share the location and contact details so someone can look into this at the earliest?

@KONEIndia Within a month of handover, lift safety already failed — got stuck for over 5 mins. What kind of “quality” is this? Totally unacceptable! #SafetyFirst #Accountability #koneindia

@alokg2k Hello! We are sorry to hear about this. Please share your contact details so that we can have someone contact you at the earliest.

@KONEIndia Pathetic service by Kone employees in Gurugram. They don’t come for servicing despite repeated calls & don’t do any repairs. Quite disappointed with the lackadaisical attitude of Kone employees- one should not buy their lifts at all

@True_Grandeur @GossainAmit Thank you! The service team will reach out to you shortly.

@KONEIndia @GossainAmit You can get in touch with us at +91 98118 08776

. @KONEIndia . @GossainAmit for the last 2 mnths, inspite of making payments, residents of gaur grandeur sec119 Noida r bearing the pain of climbing stairs (especially seniors). Since 6th Sept, we r in queue 4 landing door panel parts+installation. Require your empathy & support

@aniruddhagzp @KONECorporation Hi Aniruddha, we have received your contact details- someone from the service team will be contacting you shortly.

@KONECorporation Dear team, this is very frustrating, poor and dengerous service of lifts provided in our society Hyde Park Sector-78 Noida. If you are not able to provide services with safety standards and smooth functioning of lift, you must withdraw from ur service.

@aniruddhagzp @KONECorporation Hi Aniruddha, the KONE team is trying to reach out to you, could you please share your contact number at KEI.communications@kone.com so we may connect and resolve this at the earliest?

@KONECorporation Dear Kone, no update on your poor service team and resolution.

@jituyd Hi Jiten, We understand your concern. Kindly share your contact details so our team can look into this on priority.

@manishawasthi2 @KONECorporation @SaraswatiRwaD6 Hi, We understand your concern. Please share your contact details so our team can get in touch.

@KONEIndia @KONECorporation Could you please share your escalation matrix before any mishap?? @SaraswatiRwaD6