GoodRx

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@Ittybumpkin Thank you for reaching out! We'd be happy to assist you with any questions you have on GoodRx Gold services. Please give us a call at 855-487-0694.

@GoodRx I have a goodrx gold subscription and have for a while. I used to be able to come get a prescription for tadalafil sent to local pharmacy and have for years. Now it seems only able to do subscription that costs much more. If that is gone, guess it's time to cancel gold

@hon3ycomb_ We appreciate you reaching out and would be happy to investigate this further. We have responded to your DM, please reply at your earliest convenience.

@GoodRx is a SCAM bruh I pay for m tv prescription then they told me jk can’t give it to me and charged me … like bro I just wanted my uti meds fml

@realvikasbharti If you ever run into an issue at the pharmacy, please give us a call. We'd be happy to help! We can be reached at 855-268-2822, Monday through Sunday from 6am to 9pm CT.

@GoodRx @Walgreens Goodrx coupons are scam. Walgreens rejected to accept em. Its all publicity stunt to get free visits to stores

@luvpink4476 We're sorry to hear of your negative experience, Ash. We have responded to your DM, please reply at your earliest convenience.

@GoodRx @tupapieth No one answers or returns voicemails

@GoodRx Um so i paid money and you guys cancelled my doctor visit and said I need to goto a primary will my money be refunded?

@luvpink4476 We appreciate you reaching out, Ash. We have responded to your DM and requesting more information, so we may investigate.

@GoodRx seriously, no response from the clinician, no one answers the phone or returns voicemails or emails. I will go elsewhere and will be disputing the charge through my credit card company. It's obvious your treatment plans are a scam!!! 🤬😡🤬

@luvpink4476 Thank you for bringing this to our attention, Ash. We would like to look into this for you and have responded to your DM.

@GoodRx so much for me using your weight loss treatment program. No one including the clinicians respond to my messages, and when I tried to call customer support, I'm always sent to a voicemail and no one responds.

@ajtweet Hello Alexander, our team would be happy to look into this for you. Please give us a call at 855-268-2822. We're available Monday through Sunday from 6am to 9pm CT.

@cvspharmacy @GoodRx WTF is going on here? Stealing??

@gloriapowell Thank you, we will follow up with you there.

@GoodRx Done.

@GoodRx It’s been 11 days since I paid for an rx appt. I’ve called 4 times, talked to 5 CSRs, left 3 voicemails, emailed once, & left numerous messages via my online account. ZERO replies from you. No rx, no refund, no response at all. 11 days.

@MsLegallyOtaku Glad we could help! Some plans may allow you to either submit receipts for reimbursement or apply the cost of your purchase toward your deductible. You'll need to reach out to your insurance plan directly to learn more about their specific policies. goodrx.co/InsuranceReimb…

@ray0320 Thank you for reaching out, we're sorry for the delayed wait times Rachael. For assistance with a GoodRx Care telehealth appointment, please call 737-379-1416. For assistance with a GoodRx Care Direct subscription appointment, call 855-526-3318. Our team would be happy to help!

@KylieK36396 We're sorry to hear about the frustrations, Kylie! We have responded to your PM. Please reply at your earliest convenience.

@GoodRx @DillonFletcher That doesn't work. No one answers or ever responds to the messages. Just dispute with your credit card I guess

@GoodRx I have been awaiting a doctor to pick up my goodRX care appointment for a month. I have been waiting for someone to pick up my support ticket for 4 days. There is no phone number to call for a person to fix this. Does anyone actually work there?

@Dorkboi76 Thank you for reaching out. If you need assistance with a GoodRx Care telehealth appointment or GoodRx Care Direct subscription appointment, please email us at support@goodrx.com.

@GoodRx Waiting times are ridiculous. It's been 47 hours that I've been trying to get my telehealth appointment that I have already been charged for and all your helpline says is "higher than usual volume". This is a joke.

Healthcare costs are rising for millions of Americans. GoodRx is here to help you find prescription savings, treatment plans, and online care options that work for your budget. Read more: goodrx.co/Insurance-Chan….

@steelers7in2025 Thank you for bringing this to our attention, Casey. If you need assistance with a GoodRx Care telehealth appointment, please call 855-416-4465. If you need assistance with a GoodRx Care Direct subscription appointment, please call 855-526-3318.

@GoodRx been waiting for a virtual visit for a month! Customer service is pathetic

@sevierhere We're sorry you ran into an issue at the pharmacy, Reenee. Please give us a call so we may look into this; we'd be happy to help! We can be reached at 855-268-2822, Monday through Sunday from 6am to 9pm CT.

Hi @GoodRx you advertise Ozempic at $199. I just returned from @meijer Pharmacy & the price was over $900.

@HMenzies Glad we can help you save! If it helps, some plans may allow you to either submit receipts for reimbursement or apply the cost of your purchase toward your deductible. You can learn more here: goodrx.co/InsuranceReimb…

It is WILD to me that @GoodRx beats my health insurance on medications every time. #highlyrecommend #droppedthisonebyoverhalf

@AmeenaMckemzie0 Way to advocate for yourself! If it helps, we list coupons for Minoxidil tablets here: goodrx.com/minoxidil For accurate pricing, be sure to update the coupon details so that it matches your new prescription!

@adryenn We're sorry to hear that your GoodRx Care experience wasn't the best. Our services are limited to certain script we are able to fill. We do offer a 100% Satisfaction Guarantee and would be happy to refund your visit fee, please message us through your GoodRx Care account.

I’m so disappointed. @GoodRx has been my go to for prescriptions for years. I just tried their telehealth and it’s useless. @RFKJr_Official please give these providers more latitude. I know exactly what I need. This is a decades recurring issue every few years. I rarely need to take meds so I don’t want to go through the standard take this first then that and only then can I get what I know I need. That’s not good for my gut biome!