Google Cloud

Everything Google Cloud customers need to know coming out of #GoogleIO, including expanded capabilities for Gemini Enterprise, your end-to-end AI system 🧵↓ goo.gle/3Pghf2W

DYK? With the Agent Designer in Gemini Enterprise, you can inspect, test, and approve every step of a workflow before it ever runs—ensuring enterprise transparency and trust. You can also seamlessly integrate human-in-the-loop checkpoints. Learn more → goo.gle/43pZTnm

@Prathmesh_nik Hi there, thanks for reaching out! We'd like to lend a hand. Please send us a DM with your affected email address and support case number (if any). Looking forward to your message. - RB twitter.com/messages/compo…

But now I can't access my GCP console, can't export my database, and the appeal form is just a black hole. I'm a student. This is my project. Not a Fortune 500 company with a support contract. Just give me my data back.

12 days. No reply. No access. No explanation. @GoogleCloud suspended my Firebase project (swimming-30886) citing "hijacked credentials" — fair enough, I exposed an API key, I fixed it immediately.

Google was recognized as a Leader in the @Gartner_inc Magic Quadrant™ for AI Application Development Platforms: Midcycle Update—and positioned highest in Ability to Execute of all vendors evaluated. Learn more → goo.gle/4wDSPkA

@oolook_yogesh Hello Yogesh, we hear you. We will continue to communicate with you via private messages so we can resolve this together. -MC

Hi @GoogleCloudTech @GoogleCloud My Google Cloud refund has now been pending for over 6 months. The refund was approved long ago, later moved to manual wire due to a Google system error, and I have submitted multiple wire forms and completed every requested step.

@KristinaRManuel Hi Kristina! Thanks for getting in touch. We’d be happy to help. Could you please reach out to us via DM, so we can further look into this? We look forward to working through this with you. -DA twitter.com/messages/compo…

@ManusAI My site has been down 3 days. ALL Manus URLs for my project redirect to a Google Cloud Run URL instead of my site. This is your infrastructure. No resolution from support. Project: kristina-manuel-author-portfolio #ManusAI

@bimrian Hi there, we really appreciate you letting us know about this. We’re here to support you and want to make things right. To help us dive deeper into what happened, could you send us a DM? We look forward to getting this sorted out for you. -AB

@GoogleAIStudio better @googlecloud! it sucks as is, no way to file complaints, but they're very fast in shutting down projects! 😡 😤

What are you vibe coding this weekend?

@misosoup0709 Hi Srihari! Glad you reach out today. We'll be happy to assist you. Could you please reach out to us via DM, so we can further look into this? -LV twitter.com/messages/compo…

Hey @GoogleCloud @GoogleCloudTech, I’m a student facing a total nightmare. An old educational hackathon project racked up a unexpected bill. My account is now suspended, which has completely locked me out of the support console to raise a ticket,Please help me with this issue!

@dshimy Hi Darian! Glad you reach out today. We'll be happy to assist you. Could you please reach out to us via DM, so we can further look into this? -LV twitter.com/messages/compo…

@googlecloud Are you out of N4 capacity at us-west-1? #googledown #gcp #googlecloud It would be helpful to see how much capacity you have in each zone/region. Tried all three zones and nada.

Estée Lauder and Jo Malone London launched AI Scent Advisor, built with Gemini and Agent Platform. Learn how it lets you describe what you're looking for and maps your response to Jo Malone London’s deep scent expertise—generating expertly tailored recommendations ↓

@ndeyanick Hi Yanick, thanks for reaching out, we'll be happy to help! Please shoot us a DM of your concerns and we'll take it from there! -CF twitter.com/messages/compo…

@googlecloud Cloudbuild is broken again remote: Invalid username or token. Password authentication is not supported for Git operations.

@ourgatekeepergh Hi, thanks for tagging us! We'd be happy to lend a hand. Could you please share your domain and case number via DM? Let's work together there to look into the best options for you. - JR twitter.com/messages/compo…

@GoogleCloud Our security platform has been down for nearly 48 hours with ZERO response from your support team. We serve gated estate, real residents are locked out. This is a safety issue, not just a service issue. We need urgent escalation. NOW. #GCPOutage #GoogleCloud

@TheBottaMan Hi there, thanks for reaching out! We'd like to lend a hand. Please send us a private message with your support case number (if any) and details of your concern. Looking forward to your reply! -MC twitter.com/messages/compo…

@googlecloud two weeks of no response for my service ticket! Completely locked out of Google cloud console! Please help!

By integrating AppNeta by Broadcom into our Cloud Network Insights, we're giving operations teams end-to-end network observability. Map traffic proactively, isolate issues instantly + determine where the bottleneck lives without being a network expert → goo.gle/4upXIwj

@sanjay_kinta Hey there! Thanks for bringing this to our attention—we're here to help you get this sorted. To help us look into this, please DM us with a screenshot of the error you received along with a few more details about what's happening. We’re ready to take a closer look! -AA twitter.com/messages/compo…

@okaditya84 @okaditya84 Hi Aditya, thanks for reaching out. We'll be happy to lend a hand. Can you send us a DM and tell us more about your concern? We'd like to take a closer look. - JF

@googlecloud seriously, what kind of vibe coding is this ? #google

Our 8th-generation TPUs made a splash on the #GoogleIO stage: TPU 8t & TPU 8i! These two chips are designed to power our custom-built supercomputers—to drive everything from cutting-edge model training & agent development to massive inference workloads → goo.gle/4uvUesc

@Your_PARAM @AWS @Google @Your_PARAM Hey there, thank you for looping us in! Could you please share your billing account ID (if any) and more details via DM? We would like to take a closer look. Thanks! - BP twitter.com/messages/compo…

i had been tring to setup @googlecloud since last hrs but stuck at billing setup, already lost multiple x2rs. so i went to @AWS and login via my amazon account but didn't got any credits even after setting billing. so if i starts an ec2 does i 've to pay something? how to limit?

@NelsonLeeMiller Hi Nelson, thank you for sharing this with us. We are here to support you and want to ensure we get this resolved properly. Could you please send us a DM? This will allow us to look into the details securely and get everything squared away for you. -JP twitter.com/messages/compo…

I am deeply stressed about this. I do not have the money to pay the credit card bill. This whole ordeal is an exhausting, sickening mess, and Google's failure to even communicate is terrifying. Please share. @ThomasKurian @googlecloud @sundarpichai #GoogleCloud #GeminiAI (5/5)

I am completely devastated. On May 6th, @GoogleCloud charged my card $7,069.02 for an absolute security failure on their end. Their support team has done nothing but harass and gaslight me ever since. (Case ID: 71048746) A thread on how a hobbyist got ruined by AI overnight: (1/)

@Andersowper Hi there! We appreciate you bringing this to our attention. Please send us a DM so we can look into this for you. We are here to support you and look forward to helping. -JB twitter.com/messages/compo…

@googlecloud i have 2 billing accounts that i already deactivated but they still charge me 0.00 EVERY month how do i stop this

@Muhammed_Rahif @Firebase @googledevs @Muhammed_Rahif Hi Muhammed! Thank you for reaching out. To ensure your private information stays perfectly secure, let's continue this conversation in our DMs. Looking forward to assisting you there! -JP twitter.com/messages/compo…

Extremely disappointed with the @googlecloud / @Firebase suspension process. Production app taken offline. No clear explanation. If suspicious activity is detected, developers need: • Clear details • Temporary investigation access • Faster human escalation @googledevs