Google Ads

@jeffhowardcom Thanks for getting back. We have responded to your query via DM. If you have any questions, please reply over there.

@GoogleAds I just sent you a DM

@GoogleAds Hi @GoogleAds team. I am a legitimate US business owner trapped in an automated suspension loop (Case ID: 6449291739) due to a standard business rebrand and website migration. The online appeal form is glitching and only shows text boxes with no option to upload files, causing the system to instantly auto-reject me. I have all legal state business registration documents and matching utility bills ready. Can a human teammate please help open a secure upload link for my verification files?

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@jackopsadpl Hi there. We have responded to your query via DM. If you have any questions, please reply over there.

@GoogleAds Where are these "conversions" coming from? We're paying for results that don't exist on our side. Please help us sort this out. 🙏 @GoogleAds #GoogleAds #PMax #PerformanceMax

Hey @GoogleAds 👋 Running a PMax campaign - spent 200 AED and your dashboard is showing 6 conversions. But on our end? Zero leads. Nothing in our CRM, no form fills, no actual contacts.

@imy805 Hi there. You’ll find all the details on how to report an ad in our Help Center. This article should give you what you need: goo.gle/48fn7jG. Hope it helps.

Literally got 18+ corn ads in an android phone app 😳 wtf u doing @GoogleAds

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@manoj333666 Hi there. Please follow us and let us know when you do so, then we can discuss the next steps over DM. Thanks.

@GoogleAds My medical practice is facing an account pause due to an incorrect "expired license" flag in Advertiser Verification. Both our Clinical Establishment License (valid to 2029) & State Dental Council registration (valid to 2026) are fully active. Case ID: 4-9258000040439.

@AnneAtkinson75 Hi again. We have responded to your query via DM. If you have any questions, please reply over there.

@GoogleAds - still no help on support ticket [1-9263000040544- how long do w shave to wait to get some kind of support?????

@MichelleHockle2 Hi there. You will find comprehensive details on how to report an ad and the necessary steps in our official Help Center article: goo.gle/48fn7jG.

Good evening @GoogleAds May I ask please, why, when I've blocked an advert at least 10 x are you intent on my watching it? You can't, surely, begin to think that's good communication of which you are supposed to be King. Prey, do tell the reason?

@adamvocalsgg Hi again. To get in touch with our direct support team, you may also reach out via "Contact Us" option at the bottom of the "Help" menu in your account. Once done, kindly share the Case ID via DM to take a look at.

@GoogleAds Yes I’ve tried this! It ain’t help. I haven’t got a case id as my request was immediately shut down, i need to speak with someone over the phone to explain the situation.

@GoogleAds can you please help me with my account? None on of your FAQ’S, Ai Bots, articles are helping my situation and your phone number literally just answers and sends you to the articles! Please give me a number I can call it’s important!

@freijack @freijack Hi again. Please try all the troubleshooting steps available in our Help Center article: goo.gle/49FU757. If the issue persists, please contact our support team using this link for further assistance: goo.gle/contact_ads.

@GoogleAds The same issue is persisting...

@GoogleAds we can't create an ads account, can you help please?

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@FionaF72250 Hi there. We have responded to your query via DM. If you have any questions, please reply over there. Thanks.

@GoogleAds Hi we have had a ticket in for a suspended account for 9 days now and we keep being told it's a duplicate ticket and it's being closed and it ISN'T. No one will listen to us! PLEASE HELP. Our account strategist keeps not turning up to calls.

@imxm39 Hi again. We have responded to your query via DM. If you have any questions, please reply over there.

@GoogleSmallBiz @GoogleAds All I need: save (206) 415-0044 as Call Asset in CID 967-785-9745. Error: “An error occurred. Please try again later.” Web interface. Google Ads Editor. Both broken. Backend bug. 7 days. @GoogleAds fix this.

@GoogleAds @Google Here is the proof. Specialist Mary Kathryn Mapa scheduled this call for May 13th, never showed up, and then closed the case without fixing the bug. It's been 5 days of silence on Case #4-1712000041339. Unacceptable professional conduct! #GoogleAds #SupportFail

@justbhavya1 Hi again. We have responded to your query via DM. If you have any questions, please reply over there. Thanks.

@GoogleAds check my inbox my refund is not initiated till now please check out details there

@theanunaykumar Hi again. We have responded to your query via DM. If you have any questions, please reply over there. Thanks.

@GoogleAds I have DMed you my situation. Thank you.

@GoogleAds Our account was suspended for counterfeit goods but we are Winchester Australia Limited, part of Olin Corporation (NYSE: OLN) - the actual brand owner. Genuine authorised merchandise only. Two appeals rejected. Need manual policy review please.

Check out Adriaan’s POV here: goo.gle/43dbRRe

We invited @Adriaan_PPC (Owner, Dertien11) to sit down with our Search product marketing team to review the latest AI Max updates. It was a great conversation, with a lot of questions – why were certain decisions made and what can marketers expect next. Here’s the latest AI Max updates: → We’ve announced 𝗔𝗜 𝗕𝗿𝗶𝗲𝗳 to let you use your own words to give Google AI insight into your brand guidelines, what you want your messages to say, and who you want to reach. Why? To give you more control on how AI steers your campaigns and drive better results. → We’ve launched 𝘁𝗲𝘅𝘁 𝗱𝗶𝘀𝗰𝗹𝗮𝗶𝗺𝗲𝗿𝘀 for Search Ads, ensuring legally required text always shows in your ads. Why? So advertisers in sensitive verticals can take advantage of our best AI models, all while meeting legal requirements. → We’ve introduced 𝗔𝗜 𝗠𝗮𝘅 𝗳𝗼𝗿 𝗦𝗵𝗼𝗽𝗽𝗶𝗻𝗴 𝗰𝗮𝗺𝗽𝗮𝗶𝗴𝗻𝘀, leveraging Google AI to enable retail text ads and creative automation with inventory context from your Merchant Center. Why? To help retailers using Shopping campaigns to future-proof their strategy in the new era of Search. Watch the video below for Adriaan’s tips on how to get started and go to his page for his POV on these new features. Learn more about the updates here: goo.gle/3RJCdYz