Marcus Askam-Yates

@GoogleAds The same issue is persisting...

@freijack @freijack Hi there. You’ll find the details on how to create a Google Ads account and fix issues with creating or signing in to a Google Account in our Help Center: goo.gle/441WMTx.

@GoogleAds we can't create an ads account, can you help please?

@Meta trying to upload payment methods to meta business suite for ads and it seems unable to accept any. I've tried this over a number of days, different cards (debit/credit) and PayPal - can I speak to someone about this - the help centre hasn't helped, thanks

@SMARTYMobileUK is there an issue affecting voice services again? My phone has for a number of days been unable to constantly make or receive calls - this is an issue which seems to be very frequent with the network... (it's not the phone)

@NOWTV I have an internet router that's a few years old and it's not working very well anymore, is there a way to have a replacement? Thank you

@SoEnergyUK @executiv1s @Talkto_Soenergy I'm aware, thank you for taking the time to come back to me 3 months later - it would be nice if your customer services team had the same mindset with all communications. Avoid so energy at all costs as they are completely incompetent.

@executiv1s @freijack @Talkto_Soenergy Please be advised this reply is not from the official So Energy account, so avoid sharing any personal information via DM here. Please note that all official communications will come from the verified @SoEnergyUK account.

@SoEnergyUK I was due to receive a compensation payment from yourself in November 2024 (for poor service), the d/d was all set up for this to be made but I have yet to receive it or any replies to the emails I have sent you about this - please can you look into this... 💡

@currys A raspberry ripple, cannot beat a classic 🍦

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Can I have an update on this please?

@Morrisons we bought a gazebo yesterday from the Lincoln store and it's failed after being up for less than one hour - the bottom metal leg has split - can we have a refund for this please

@SquareSupport Thanks, how do we upgrade the square account we have to one of these times please?

@freijack We're happy to help! Bundles is available with Square for Retail Plus or Premium. You can learn more here: squ.re/44hHNp4. Feel free to send us a DM if you have any other questions. twitter.com/messages/compo…

@Square Hi, we have a stock item that when we sell it we would like it to reduce the stock level of another item, is this possible? I've looked at bundles but on square uk I can't see it as an option anywhere - thanks

Also, why are you not notifying Smarty users of network issues when you are aware there are issues (frequently)?

ETA on this? It's been nearly a week with barely there coverage

@SMARTYMobileUK hi, I can't make calls again - is there another network issue?

@SoEnergyUK @Talkto_Soenergy Thank you for coming back to me, I have replied to the DM

Dear Marcus, please be advised the above reply is not from the official So Energy account, so avoid sharing any personal information via DM here. We’ve sent you a direct message about your issue and look forward to helping resolve it. Please note that all official Twitter/X communications will come from the verified @SoEnergyUK account.

@SMARTYMobileUK Thank you, this seems to happen a little too regularly...

@freijack Hi Marcus, We are aware of an issue affecting voice and text services and are working hard to fix it. Data services are working normally. Please accept our apologies for any inconvenience caused Click here (help.smarty.co.uk/en/articles/11…) for updates on this incident -Rachel

@SMARTYMobileUK Hi, my phone won't let me make any calls - please can you help with this

@SquareSupport Thanks for your reply, that's a shame - is this in the pipeline to be a feature? Would be very helpful for a lot of businesses I imagine

Currently, in Square’s Staff > Timecards section, the labor cost displayed reflects the actual regular hours worked to date, not scheduled hours. Unfortunately, Square does not provide a built-in report or view that shows the labor cost based on scheduled (rota’d) hours including future shifts. To see the scheduled hours cost for the month, including hours not yet worked, you would need to export your staff schedule or rota from the Square Team Management (or Scheduling) feature and then manually calculate the labor cost based on your employees’ hourly rates.

@SquareSupport hi, Staff > timecards - the total labour cost shown is the regular hours (worked hours to date), how do I see the scheduled hours cost for the month please (including hours not worked yet but rota'd) Thanks